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See what reviewers are saying

Rated 1 out of 5 stars

Placed my order 11 days ago and I’ve emailed for tracking as it’s a split package but no one has gotten back to me, please if staff see this can you email me back? Parcel still not arrived!!! After a... See more

Rated 4 out of 5 stars

Order 323931 23-Jan-23 No email confirmation. Order awaiting fulfilment. Have sent internal message 25-Jan-23 09:24 asking to confirm when I can expect delivery. Can you please provide an up... See more

Company replied

Rated 5 out of 5 stars

I placed an order on the 2nd December, Ricco emailed regularly to let his customers know the current business situation, and true to his word my order arrived, yes it was quite late but I was kept inf... See more

Company replied

Rated 1 out of 5 stars

Have used this company many times over recent years and have never had a problem.. order always received within a few days. But placed an order on march 6th, still nothing.. no reply to 4 emails no... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Health and Beauty Shop

Written by the company

MEGATAN is Europe's #1 supplier of the highest grade of Melanotan 2 tanning injections, but unlike other greedy competitors will not charge you a premium...


Contact info

2.7

Poor

TrustScore 2.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant

Upon ordering I received a confirmation email along with postage and delivery information, Received my order promptly, will be ordering again soon thank you so much!!

July 26, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

Thank you for your kind words.


Many thanks

Constantine

Rated 1 out of 5 stars

Scam

Scam, i only wish i read the reviews before!

July 22, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

Can you please elaborate how we have scammed you as you have given no information.


Many thanks

Constantine

Rated 5 out of 5 stars

Excellent Service

Quality product delivered on time every time.

July 21, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Micky

Thank you so much for your kind words.


Many thanks

Constantine

Rated 1 out of 5 stars

Resolved

*UPDATE* 21/07/2022

NOW RESOLVED. ITEM RESENT AND RECEIVED THANK YOU

July 16, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

UPDATE 18/07/22 - Every email that has been sent to megatan.help@gmail.com has been replied to, so I am not sure why you are saying that we have ignored you twice again as this simply isn't true.
++++++++++++++++++

Hi Lisa

Sorry to hear that you've not had a good experience with our service, can you please email me at megatan.help@gmail.com and I will happily assist you. We moved our emails over to Google as we had issues with our previous system, hence the reason for your undeliverable reports.

If you didn't wish to receive our marketing emails then all that is required is to click on 'unsubscribe', which is on ever email that we send, even the pathetic ones...


Many thanks

Constantine

Rated 5 out of 5 stars

10/10 product and service

I've been using this Company for over four years now and never had any problems. I must have placed over twenty orders without any issues. Recommended to friends and family too. No probs at all. If ive ever had to email to check details - they've always responded.
Parcels are sent recorded delivery and arrive in days! They are really quick and helpful. I cannot fault them!
Dont believe all the keyboard warriors writing bad reviews on here, because they're not had a response in 0.03 seconds.

July 15, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Ashley

Thank you, thank you, thank you for your words, it really does mean a lot to myself and Ricco.


Many thanks

Constantine

Rated 3 out of 5 stars

Quick delivery but the customer service…

Quick delivery but the customer service is terrible I have sent several messages and not had 1 reply

June 15, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Leanne

I am sorry to hear that you've not had a reply, can I please confirm that you have the correct email address: megatan.help@gmail.com


Many thanks

Constantine

Rated 5 out of 5 stars

So far so good

So far so good. Been using these for a couple years now. Good product and fast delivery.

June 6, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Claire

Thank you.


Many thanks

Constantine

Rated 5 out of 5 stars

Best company ever always early delivery…

Best company ever always early delivery and product does exactly what it says it does been using now for nearly 6 years so these bad reviews ignore them super company super service super product thank you for best tan ever means I don’t have to spend hours days or weeks in direct sun my skin thanks you for this.

May 9, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Jamie

Thank you for all that you have written.


Many thanks

Constantine

Rated 1 out of 5 stars

My order didn’t arrive .Have emailed…

My order didn’t arrive .Have emailed but no reply .Wont be using them again have found a more reliable company who deliver within 2days

May 4, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Rachel

Can I please ask you to remove this review as it is completely false, your Royal Mail tracking number (DF238129311GB) clearly shows that your orders was delivered on 26th April which is 8 days prior to the date of your review.

Can you please email me at megatan.help@gmail.com if you was asked to leave this false review by a competitor, as we have had quite a few reports of this.


Many thanks

Constantine

Rated 5 out of 5 stars

I’ve used this company for a fair while…

I’ve used this company for a fair while now, and not really had any real issues with any orders etc.. Their products are the best I’ve used. And achieved the perfect skin tone. Delivery takes a perhaps a day later than usual postage, but that’s down to where the Royal Mail depot is situated.

April 20, 2022
Unprompted review
Rated 1 out of 5 stars

I placed an order emailed you straight…

I placed an order emailed you straight away when you had the wrong postal address, you asked if delivery address is the same address that my card is registered too, which it is….the address you sent it to, isn’t my address… I emailed you before i received a notice you had even posted the item, So you could correct your mistake, you have ignored all my emails and I have never received my item!!!

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

Super service

Excellent service, took a while arriving due to current postage situation but when it arrived, lots of little extras in an already good value bundle. Try them, very good. Thanks Constantine.

December 2, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Pamela

I am very sorry that you are unhappy but what you are saying simply isn’t true. Your order was sent out to you and you was given a ‘fully working’ tracking number which is WD128748105GB. If you check on the Royal Mail website and use your tracking number you will see that Royal Mail have your order. Once we pass the orders on to Royal Mail we have no control over the speed they operate and we are never informed by them if they lose a package. If you are having emails bounced back then you must be using an incorrect email address, this is why it’s best to send us a direct message linked to the order in question within your account.

Please log in to your account and send us a direct message and we will be happy to assist you further.


Many thanks

Constantine

Rated 1 out of 5 stars

Not happy paid a lot of money for order…

Not happy paid a lot of money for order but have not received all items tried to contact them through there email address comes up with no address have ordered many times before without a problem would of continued to order but will not be ordering again

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent delivery time . And great customer service with help finding right product for me

November 24, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Wullie

Thank you for your kind words.


Many thanks

Constantine

Rated 1 out of 5 stars

Thieves and liars

Thieves and liars. These scumbags must stop robbing people.

Update after the thieves replied.
So they reply says they are not thieves and liars, I suggest people read the real reviews not ones they have paid for and make up their own minds (how many say they have been robbed by these fools?).

November 24, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi JC

Please reply with your issues and I will be able to put things right for you.

We are NOT thieves and liars...


Many thanks

Constantine

Rated 1 out of 5 stars

First time using and will not be using…

First time using and will not be using again!! Said first class delivery which it was then when it did arrive an item was missing. Sent emails and message to try and get this sorted and have been ignored. Not on at all!!

November 18, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Leanne

Please get in contact so I can solve any issues you have.


Many thanks

Constantine

Rated 1 out of 5 stars

Bad!!! I made a lot of orders from them…

I made a lot of orders from them everything was okay but last time when was something wrong with their website I email them about asking if I can make order through email and they said yes I did send them money but never received my order and I did send them 100 emails but they were replying after few weeks and now ignoring my emails.

November 16, 2021
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Vaiva

Please get back in contact so I can resolves any issues you have.


Many thanks

Constantine

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