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See what reviewers are saying

Rated 1 out of 5 stars

Placed my order 11 days ago and I’ve emailed for tracking as it’s a split package but no one has gotten back to me, please if staff see this can you email me back? Parcel still not arrived!!! After a... See more

Rated 4 out of 5 stars

Order 323931 23-Jan-23 No email confirmation. Order awaiting fulfilment. Have sent internal message 25-Jan-23 09:24 asking to confirm when I can expect delivery. Can you please provide an up... See more

Company replied

Rated 5 out of 5 stars

I placed an order on the 2nd December, Ricco emailed regularly to let his customers know the current business situation, and true to his word my order arrived, yes it was quite late but I was kept inf... See more

Company replied

Rated 1 out of 5 stars

Have used this company many times over recent years and have never had a problem.. order always received within a few days. But placed an order on march 6th, still nothing.. no reply to 4 emails no... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Health and Beauty Shop

Written by the company

MEGATAN is Europe's #1 supplier of the highest grade of Melanotan 2 tanning injections, but unlike other greedy competitors will not charge you a premium...


Contact info

2.7

Poor

TrustScore 2.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Hi Constantine can you help with order

Hi Constantine, still waiting for a reply about my order #322516 . You guys send me e-mails all the time about offers , Yet you can't reply to peoples messages. Im Starting to think we've all been conned . Appreciate that just before Christmas. I'll be taking the matter further if not resolved

November 25, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

Can you please edit your review making sure you have the correct order number as I cannot find your order.


Thank you

Ricco

Rated 1 out of 5 stars

No response from MEGATAN

Placed an order, but after almost 2 weeks it had still not arrived. Contacted MEGATAN twice via their messaging system but got no response. Avoid using this site.

November 26, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

So sorry to read that you are not happy.

Can you please edit your review listing your order number so I can look at your order for you.


Thank you

Ricco

Rated 1 out of 5 stars

No customer service/missing items in order

Took 2 weeks to send, and when I finally received the order it had a missing item.

I’ve emailed them since and have not received a response.

Do not buy from these people!

October 28, 2022
Megatan.ws logo

Reply from Megatan.ws

Hi

I am so sorry to hear that things have not gone smoothly for you, we have changed our email system, can I please ask you to go to https://megatan.ws/contact-us/ and I will sort out any issue for you.


Many thanks

Constantine

Rated 1 out of 5 stars

Ordered in August and now November and…

Ordered in August and now November and still not received my order 😤

September 1, 2022
Megatan.ws logo

Reply from Megatan.ws

Hi

I would like you to remove this review that you have posted as this is clearly not our fault. If you would please look at https://www.royalmail.com/track-your-item#/tracking-results/DF706120093GB then you will see that Royal Mail did make an attempt to deliver your order but were unable to do so.

Please contact Royal Mail and see if they can help, if they can't then please goto https://megatan.ws/contact-us/ and I will issue you a replacement or full refund.


Many thanks

Constantine

Rated 5 out of 5 stars

Melanotan 2

I've used this company for many years, Never have i had any issues with the product or delivery. Amazing results with the melanotan 2, couldn't be without it. Thank you :)

November 1, 2022
Rated 1 out of 5 stars

So far I’m not impressed

So far I’m not impressed, it’s been over a week and I’ve had 1 update saying despatched!
How I can review something that hasn’t been received?

November 1, 2022
Megatan.ws logo

Reply from Megatan.ws

Hi

I am so sorry for the delay in you receiving your order, we experienced a major issue with a large shipment that was due to arrive which then put us behind by a few days. I can see from the Royal Mail tracking website that your order actually arrived on the day you posted your review, please see: https://www.royalmail.com/track-your-item#/tracking-results/WD128754247GB


Many thanks

Constantine

Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE

product arrived without the right equipment, contacted the company and they dont even reply to emails, just take your money and then you cant contact them. AVOID

October 24, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

I am so sorry to hear that things have not gone smoothly for you, we have changed our email system, can I please ask you to go to https://megatan.ws/contact-us/ and I will sort out any issue for you.

I would kindly ask you to amend or remove your review as you are basically accusing us of theft which is very untrue.


Many thanks

Constantine

Rated 1 out of 5 stars

This is a joke

This is a joke - I’ve left one review about lack of communication which you acknowledged, I have emailed 3 times since and again no reply. I purchased a product that I want to use. Please reply

September 5, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Derek

I am truly sorry that you feel ignored but I have checked and double checked, but I do not have any emails from you. Can I please ask you to log in to your account with us and send an internal message relating to your order so we can get this matter resolved.


Many thanks

Constantine

Rated 5 out of 5 stars

I've tried many other MT2 s

I've tried many other MT2 s, but find megatan are the Best. I've hardly been in the sun but I'm a real good colour. Can't believe how brown I am.

September 1, 2022
Megatan.ws logo

Reply from Megatan.ws

Hi

Many thanks for the kind words.


Many thanks

Constantine

Rated 5 out of 5 stars

Very easy to administer

Very easy to administer. Just a tiny little injection each day for a few weeks and the most beautiful tan is achieved. I choose to use injections. Everyone keeps asking me where I have been on holiday.This tan is the best tan I've ever had. Cant believe how well this works. This product is amazing. I ordered 3x 10mg and i now have the best tan after administering 10ml per day.

August 21, 2022
Megatan.ws logo

Reply from Megatan.ws

Hi

Thank you for your kind words.


Many thanks

Constantine

Rated 5 out of 5 stars

Exactly as seen on the web site with…

Exactly as seen on the web site with quick delivery times , I have used this website for a good few orders now and will not shop anywhere else , outstanding service

August 18, 2022
Megatan.ws logo

Reply from Megatan.ws

Hi

Thank you so much for your kind words.


Many thanks

Constantine

Rated 4 out of 5 stars

Great product

Good product great value quick delivery

August 18, 2022
Megatan.ws logo

Reply from Megatan.ws

Hi

Thank you so much for your kind words.


Many thanks

Constantine

Rated 4 out of 5 stars

This is where I would normally give…

This is where I would normally give 5star review ,,I've ordered many times over 3 years only had a problem once before, they sorted it promptly. Now I've another item short which cost £30 and its not in package , please reply to my 5 messages over 3 weeks Constantine as this is not good for buisiness .

August 17, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Karl

So sorry to see that you have something missing. I have searched our inbox but don't seem to find any emails from yourself, can you please send a new email to megatan.help@gmail.com and I will keep an eye out for you.


Many thanks

Constantine

Rated 1 out of 5 stars

No communication

No reply to my emails
Wrong order sent with parts of the order missing. No reply to messages. Avoid purchasing from this place!

August 12, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Claire

So sorry to see that you have something missing. I have searched our inbox but don't seem to find any emails from yourself, can you please send a new email to megatan.help@gmail.com and I will keep an eye out for you.


Many thanks

Constantine

Rated 5 out of 5 stars

Fast service

Ignore other comments, my starter kit arrived yesterday after ordering it on Friday.

August 11, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Poppy

Thank you so much for your kind words.


Many thanks

Constantine

Rated 5 out of 5 stars

I ordered the 20mg kit from megatan on…

I ordered the 20mg kit from megatan on the Monday and it arrived by Wednesday, really fast delivery can’t wait to get started. Don’t pay any attention to bad reviews, great company I will be ordering again, thanks Megatan!

August 11, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Trish

Thank you so much for your kind words.


Many thanks

Constantine

Rated 1 out of 5 stars

I checked when I ordered (two weeks ago…

I checked when I ordered (two weeks ago now) and seen they put a tracking thing on I went on the Royal Mail website and tracked it said they delivered it and got my signature which wasn’t me so I clicked the thing that gives you updates and it gives my the road it was delivered too in Nottingham when I live in Lichfield so do not use this is a scam there obviously sending it back to themselves so they can cover there back to show they sent it!

I will delete or edit this if I get a refund so il let you all know

August 2, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi Jasmin

I am sorry that your order hasn't been the smoothest of transactions, but I can assure you that we DO NOT send orders to ourselves...

Can you please send me an email to megatan.help@gmail.com and I will be able to help you get this sorted.


Many thanks

Constantine

Rated 1 out of 5 stars

You asked me to email you to get this…

You asked me to email you to get this sorted I have done twice 3 days ago and still no reply or attempt to amend my order or refund yet you can reply to a review this is not acceptable I ordered my product on the 7th of July and was informed my order would be resent and still nothing check your email inbox and respond

July 26, 2022
Unprompted review
Megatan.ws logo

Reply from Megatan.ws

Hi

I am so sorry that you feel that your email has been unanswered, I have searched our inbox but don't seem to find any emails from yourself, can you please send a new email to megatan.help@gmail.com and I will keep an eye out for you.


Many thanks

Constantine

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