Melhor Reviews 109

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered in Mar---I keep sending them em,s, and get standard replies to effect that lockdown has prevented them from delivering---sounds like a scam to me?

Rated 4 out of 5 stars

We ordered two Kubb outdoor games. The order was easy to do online but we didn't get any confirmation emails.Luckily I had made a note of the order number.We phoned several times to check on the order... See more

Rated 5 out of 5 stars

I got the items I ordered and I am happy. These items were not available anywhere else and Melhor's got it for me. The communications regarding delivery times or anticipated timelines can be improved... See more

Rated 3 out of 5 stars

Package arrived as ordered however the feedback regarding delivery times left much to be desired. If you are used to Takealot you may be frustrated with the process at Melhor. Company does have potent... See more

Company details

  1. Online Marketplace

Information provided by various external sources

A unique concept online store specialising in high end quality products from all over the world.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Definitely something wrong here

Definitely something wrong here. so sorry I did not read the reviews first. Placed my order early December and now just deafening silence from there side. No online chat...No response to email inquiries. UGH so disappointed Put me right off ordering online.

December 30, 2019
Unprompted review
Rated 1 out of 5 stars

Order 3405

Order 3405. How the heck did they get excellent reviews? They must have paid people to write some fake reviews just to save face. Completely SHOCKING SHOPPING EXPERIENCE. Order never arrived. Sent countless emails. They do not answer their telephone. Order placed 5 Dec. No tracking number received. I am fearing the worst..That this is a scam and I could not gift my wife with the item that I really know she would want. These people are probably scamsters. DO NOT DO BUSINESS WITH THEM. YOU HAVE BEEN WARNED!

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible, DO NOT ORDER FROM MELHOR

I placed and paid for an order 16 working days ago and have not yet received a tracking number. Needless to say my order has not arrived within the promised 15 working day delivery time. I have sent 5 emails and attempted 2 online chats, with zero response. Dialing the supplied telephone number results in a couple of rings, followed by a busy signal. Terrible service. They were quick to accept my order and money and supply an invoice and then nothing. No service, no product. Only disappointment. Horrified.

December 20, 2019
Unprompted review
Rated 1 out of 5 stars

disgusted 100% unprofessionalism

I am absolutely gobsmacked that i hadn't read these reviews earlier. These people are playing games. I ordered my product almost a month Ago i havnt received it nor got a response hearing back from them. There phone number never goes on and their live chat system is also fake. I hope to god anyone that reads this pls don’t waste your time

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

Clueless on how to conduct business

Placed an order with them got part order delivered but the bulk of the order they notified me was out of stock and they would refund me this took about 5 weeks and then they refunded me for the goods I received which was R720.00 less than what they owe me. They hardly respond to my emails and the few that have makes no sense prior to receiving the refund but ever since notifying them of the short fall on refund not a single response. Phone support is non existent on voicemail.

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

WORST company to do business with

Very bad with communicating on email, promised to deliver but no delivery after 2 months of fighting. Requesting for refund that took forever after numerous follow ups and threats to get my money back. Please do not order from this company they are scammsters and fraudsters. TERRIBLE COMPANY!!!!

December 1, 2019
Unprompted review
Rated 1 out of 5 stars

7-10 working days pure BS..

7-10 working days pure BS... ORDER MLSA#2809 placed on 27/10/2019, IT IS NOW 27/11/2019 and still not delivered... A FULL MONTH LATER!!! This type of service is a true reflection of which direction this entire country is going in... The replies you get via email is pathetic and filled with spelling errors which is quite comical to be honest. I foresee this company being non-existent in the near future sadly.

November 27, 2019
Unprompted review
Rated 4 out of 5 stars

Renapur

Very convenient and good service. Wonderful product. Just took an age! So order with time to spare! Thank you.

November 21, 2019
Unprompted review
Rated 1 out of 5 stars

Scamsters!!!!!!!!!!!

Scamsters!!!!!!!

Excuse after excuse. Listen if you have a problem with your Supplier you can't make it my problem!!!!!! 7 - 10 Days promised it came and gone and still excuse after excuse. On email you say this over the phone you say that.

Sounds like you are trying to con people to buy stuff and then steal their money without giving back the refunds.

If my Order is not Delivered by Friday. I want my money back straight away as I paid it immediately........no 72 Hour refund policy **** with me.......

Hope you understand the above.

Fed up with half as# service delivery in this Country and Scamsters like you!!!!!!GATVOL!!!!

Order MLSA 3071

November 20, 2019
Unprompted review
Rated 1 out of 5 stars

Melhor is the worst shopping, spare yourself a lot of frustration and money

Melhor is the worst online shopping experience ever. After payment and following up on delivery, it turned out they do not have stock and can only supply maybe in 1 month's time. I had to phone to find this out. It's been 3 weeks and I'm still waiting for my refund.
Speaking to the customer service manager, even worst, they tell you what they think you want to hear and then that's the end of it, full of excuses.

November 19, 2019
Unprompted review
Rated 1 out of 5 stars

Melhor is the worst shopping experience…

Melhor is the worst shopping experience ever. They made a system error on the prize of an item that I ordered and paid for and now they wont deliver. They say that they are out of stock. If you want to be in the sales game you need to HONOUR your sale no matter what error you have made. Delivery is also way past the 10 days.Please people do not be caught by this website.

November 12, 2019
Unprompted review
Rated 1 out of 5 stars

I received an email this morning saying…

I received an email this morning saying the item I ordered is out of stock and they will let me know when it is available again. Was wondering why do they not remove the item from their web when it is not available or out of stock??
I phoned support and the asked what about my money. I was told he doesn't know as he doesn't deal with it:(
The same man phoned me later to question my rating of 1 star and proceeded to argue what was said during my initial support call to them.

November 12, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look