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Memorialsdirect Reviews 340

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the excellent craftsmanship, beautiful finishes, and the solid, heavy nature of the items. Many people were delighted with the personalized options and the care taken with engraving, noting that the final product often exceeded their expectations. The ordering process is frequently described as easy and straightforward, with good communication and fast delivery. However, some customers also noted minor issues, such as a plastic bracket that was not fit for purpose and broke easily. A few other people also felt that the lettering color was not as expected, appearing more copper-toned than gold leaf. Additionally, there was an instance where an item was delivered to the wrong address, causing inconvenience.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the excellent... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent craftsmanship,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent, fast, and efficient service,... See more

Order

People report positive experiences with order. Many customers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The black granite vase with gold lettering for my dear Uncle is really lovely. I was apprehensive on my part in case I had made any mistakes although I checked checked & checked again before placing m... See more

Rated 5 out of 5 stars

I wanted a 6x6 flower pot in granite to put on a family members grave. I wasn't sure about ordering online at first. But the examples on the Memorials Direct site looked really good. Having received i... See more

Rated 5 out of 5 stars

Ordered a flower vase for my dad’s grave , was easy to personalise this online, kept updated throughout , delivery was very fast & arrived carefully packaged. The vase itself was very good quality and... See more

Rated 5 out of 5 stars

O my goodness my sister’s engraved memorial plaque is beautiful, my Dad is delighted with it . It will look at amazing on her grave . It came very quickly and well packaged Would absolutely use yo... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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Rated 5 out of 5 stars

Very Happy

We were very happy with the personalized memorial vase for my Mother. We are very happy how it turned out, the lettering and appearance are beautiful. Delivery time and customer service was fantastic.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

There was a slight issue with the…

There was a slight issue with the picture we had on the plaque but this was resolved very quickly snd a replacement delivered to us very promptly, excellent customer service and would highly recommend this company

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I ordered a memorial plaque for my late mother. The ordering process was very easy and the price was very reasonable. I was delighted with the quality of the plaque and attention to detail. The plaque was delivered in a few days. The packaging was excellent and a stand was supplied which was unexpected.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

Memorial vase

I was extremely impressed with the vase. The only criticism I have is the colour of the lettering. I was expecting it to be more gold leaf, rather than a copper tone. This was only noticeable when placed next to an existing memorial vase at the grave. However, I would still recommend this company as they turned the order around and made the delivery really quickly.

November 27, 2025
Unprompted review

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