Zleeps Memory Foam UK Reviews 

335
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

After five month the mattress developed a variance in the support. I contacted Zleeps and spoke to Kayleigh who was excellent in her customer support and customer service and another matress was sent... See more

Rated 4 out of 5 stars

this is now our 3rd mattress from zleeps firs king size then a double and now a single my first 2 mattresses came within 2 days, although this one im still waiting for a confirmation delivery emai... See more

Rated 5 out of 5 stars

I bought the mattress on line - which was easy to do, receiving an order confirmation straight away. Received another e mail next day advising me when it would likely arrive. It was delivered the n... See more

Company replied

Rated 4 out of 5 stars

We bought a firm 30cm mattress, it arrived 4 nights ago and we are enjoying it greatly. The transport and packaging were all well done and arrived within a few days of ordering online. There is a 60 d... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

Memory foam mattress: Buy One Get One FREE memory foam mattresses & beds direct from the factory. Zleeps offer king size mattress & all memory foam mattress toppers & double mattresses, single mattresses & beds with FREE UK delivery.


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4.3

Excellent

TrustScore 4.5 out of 5

335 reviews

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4.3

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(335)

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Rated 5 out of 5 stars

Rest easy when ordering from this company

We surfed the net for hours, searching for the right matress at the right price. After reading reviews from various companies we found Zleeps to be by far the best. We were not disappointed with the company or the matress, the communication was excellent and our new matress arrived in under 24hrs.
The comfort of the matress we can not fault, it is by far, much better than our last memory foam matress. It is more comfortable and we do not get as hot. We make excuses for an early night now, as the bed is so nice to sleep in.

November 12, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Jackie,

I'm so very pleased that you like your mattress! If you should need anything in the future please get in contact with us on 0800 0124 159, and one of our customer service team will be more than happy to help.

Best Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

The best sleep ever!

The memory foam topper and pillows give me the best night sleep ever. I've always had trouble getting comfy and on occasion waking with stiff neck but not now. The topper is great, it just 'cuddles' you and I now wake feeling I've actually had a genuine good nights 'rested' sleep. I'd definitely recommend the topper and pillows to all my friends.

November 8, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Hi, we are glad to hear you are sleeping much better with our memory foam topper! If you need anything else please don't hesitate to give us a call on 08000 124 159. Zleeps Team

Rated 5 out of 5 stars

Zleep Dreams really do come true. Excellent fast efficient service.

Delivered and used within a week. Excellent quality product. Kept informed about delivery. 10/10

November 5, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Hello, we are pleased to hear you are satisfied with your purchase! Should you need anything else please feel free to contact us on 08000 124 159. All the best The Zleeps UK Team.

Rated 5 out of 5 stars

great product quick delivery

Having muscular problems related to hip and back, I have been struggling for years to have comfy pain free sleep, I purchased the 4inch thick platinum memory foam mattress topper and it is wonderful! I am actually looking forward to bed now. Even better it arrived within 48h and on a Saturday delivery which I had not asked for. Happy customer.

November 4, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Hi Deri,

We are happy to hear we have made your bedtime more comfortable!

If you need anything else please do not hesitate to contact us on 08000 124 159.

Have a lovely day.

The Zleeps UK Team

Rated 5 out of 5 stars

Perfect nights sleep

Our topper arrived after only two days and since then we have enjoyed much more comfortable nights sleep. would certainly recomend your product. The only problem is that the pillows being small makes it impossible to find covers. Can you help in surgesting were we could find any.

November 3, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Hello David/Barbara,

We are glad to hear you are happy with your purchase!

You should be able to find various sized pillow cases on eBay, should you have any further queries please feel free to contact us on 08000 124 159.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

fantastic comfortable bed

I was a little worried about ordering this bed as it is totally made out of foam. But it is so comfortable and with the added reaasurance of a ten year guarantee you cant go wrong. will definately change other matresses in the house with the same memory foam. Thank you so much. very happy customer.

November 3, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Stephanie,

Thank you for being a great customer!

We are very pleased to hear you are happy with your purchase!

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Brilliant price and product, very surprised at comfort for such an amazing price

Realy great product does as it says for a fraction of the price i paid for a similar mattress. About to order another!! This is an honest review from a very satisfied customer.

November 2, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Hello Susan,

We are glad to hear you are enjoying your new mattress.

Don't forget should you need anything you can always contact us on sales@zleeps.co.uk.

Have a great day,

The Zleeps UK Team

Rated 5 out of 5 stars

Big Difference

To be fair , it makes a big difference , against a simple mattress, very comfy, i would be lost without it now. Was a bit sceptical at first, but 3 " was exactly right thickness, you need any medium or soft mattress underneath.

November 1, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Dear customer,

Thank you we are pleased to hear you are satisfied with your purchase.

Please feel free to contact us on 08000 124 159 if you need anything.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Fast Service, Great Product... Better night's sleep

The bed that came with my fully furnished apartment is rock solid - I woke up with aches and pains in my hips and shoulders. This topper came with a cover (which was important to be able to be washed) and was 3" deep which provides sufficient cushion - and was the most inexpensive I found on the internet. Shipping was fast, it came with two bonus pillows, and it's soooo comfortable. While it says it needs a couple of days to expand, I gave it 4 hours before I first slept on it - it wasn't perfect, but it was a far improvement over what I had. There was a very faint chemical smell that disappeared and by the next night it was fully expanded. Great product, great service.

October 31, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Hi Sarah,

We are glad to hear you are enjoying your new memory foam topper!

Should you need anything please do not hesitate to contact us at sales@zleeps.co.uk.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Helpful, efficient, great product

Zleeps gave a very professional and efficient service, delivering a high quality product. I would definitely recommend Zleeps and the gold memory topper.

October 30, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Dear Customer,

Thank you! We are very pleased to hear you are happy with your purchase!

Please feel free to contact us on 08000 124 159 if there is anything we can help you with.

Have a lovely day,

The Zleeps UK Team

Rated 5 out of 5 stars

years of back pain .... gone

I resently bought one gold and one platinum mattress toppers. Very happy with your product. So is my daughter whom i got one
for also. As an added bonus my back pain has all but gone.
Bit disapointed that you do not mail to ireland as i would like
to get more toppers for the rest of the beds in the house. It was
difficult to get someone to bring over the two i got.
Wonderful product, great quality, and very competitive price.
If you ever do introduce shipping to ireland please let me
know.
Thank you.
Cariosa

October 30, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Cariosa,

Thank you!

We are so glad to hear our product has helped with your back pain and you are satisfied with your purchase!

If you need anything please do not hesitate to contact us at sales@zleeps.co.uk.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

As Stated so far

ordered two mattresses one to be delivered in two days, yes it happened.two delivered in 7 weeks 5 to go very good service so far very reasonably priced.

October 30, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Ray,

Thank you! We are glad to hear you are happy with your purchases!

Have a good day,

The Zleeps UK Team

Rated 5 out of 5 stars

Great service, great product.

I ordered my memory foam topper late on Sunday evening and received it on Tuesday, I'm delighted with my purchase and the service received. I bought the 2" Silver topper and it is so so comfortable, we don't know how we will manage sleeping in another bed when we go away now, seriously thinking of taking it with us!
Many thanks from a very satisfied customer, who is now finding it very difficult getting out of bed in the morning!

October 30, 2012
Unprompted review
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Reply from Zleeps Memory Foam UK

Hi Fiona,

We are very glad to hear you are enjoying your new memory foam topper!

Anything we can help you with please feel free to contact us at sales@zleeps.co.uk.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Excellent, fast, efficient service

I found the whole service brilliant from start to finish. Website was easy to access and use. I paid a little more for next day delivery because I needed the mattress quite urgently for guests. It was delivered on time. The quality is great, guest reported very good nights sleep. I think the price is really reasonable.

All in all highly recommendable service - thank you!

October 30, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Elaine,

That's brilliant! We are pleased to hear you are satisfied with your purchase!

Please do not hesitate to contact us on 08000 124 159 should you need anything.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Fast & efficient service

Great service and a quality product.

October 29, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Alan,

We are glad to hear you are happy with your Zleeps experience!

If you need anything please feel free to contact us on 08000 124 159.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Good product would highly recommend, have ordered 3 now.Speedy delivery :)

This is the 3rd Mattress I have ordered from Zleeps & I have not been disappointed the outside packaging is always a bit battered & torn but because the mattresses are always so well packed in cellophane it's not been a problem TNT is the selected carrier for this area. Although I would not rate them Zleeps delivery is always punctual from there end (just a pity TNT are not!!) :(
All I can say is if u want a gd nights sleep pick one of the mattresses as I've ordered gold & platinum & have not been disappointed. Good communication, service & delivery- Highly recommended in fact I have for a few friends (should be on commission!)
Thanks

Lorna (ELLON Absrdeenshire)

October 29, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Lorna,

Thank you for being a great customer! We really value your opinion!

Should you need anything please feel free to contact us at sales@zleeps.co.uk.

All The Best,

The Zleeps UK Team

Rated 3 out of 5 stars

Great value, great sleep, but not good delivery service

Great costumer service. Made some questions prior to place my order and got very exhaustive reply in few minutes. Ordered on Sat morning, got confirmation next day and shipment notice on Monday. So far, so good.
According to the tracking system my matress was "out for delivery" at 8.30 On Tues morning, only to be delivered @ 7.00pm that evening. That made me spend the whole day off out of work. Poor tracking system!!
To make it worse, the courier man refused to bring the matress up to my flat (I live in a 2nd floor) and left the matress in the hall downstairs. It was a titanic effort for me to bring it to my bedroom by myself. Worse costumer service from the courier.
I would suggest to Zleeps to re-consider the courier they work with.
I have knocked two stars just purely because the courier. I do believe this is part of the service offered by Zleeps that should be improved. Other than that, the matress is what I expected, good value for money and super-comfy. I have now been sleeping in the matress for two weeks and my back aches have finally disapeared! Thanks Zleeps!!

October 28, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Alicia,

I'm very sorry to hear that your experience with us didn't meet your expectations. I'm sorry it has taken so long to reply to your review, but we've been working hard to offer other couriers to our customers. After reading your review we now offer UPS delivery, as well as Yodel - as we're always trying to make sure our customers have an experience that surpasses their expectations.

It's a shame you knocked off two stars because of Yodel, as we feel that should have been directed to Yodel's own TrustPilot page - but we appreciate your feedback nevertheless.

Have a nice day Alicia!

The Zleeps UK Team

Rated 5 out of 5 stars

Do you want real value ?

If you want a memory foam topper/mattress which is of excellent quality and promptly dispatched then I would suggest that this is the company you need.
I am VERY satisfied with my transaction.
Many thanks.

October 28, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Derek,

Thank you very much!

We are very glad to hear you are happy with your purchase and recommend us so highly!

If there is anything else we can help you with please do not hesitate to contact us on 08000 124 159.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

the best nights sleep i've had in years!

i recently bought a double memory foam mattress from the bronze range, it was delivered the next morning (saturday) which was brilliant because i'd ordered a bed as well and that was coming on monday, it meant i had enough time to let the mattress stand for the right amount of time before using it! once it had expanded again it felt firm but soft enough to be enticing and when i finally got it on my bed and ready to sleep on i literally had the best nights sleep in years, i didn't want to get up the next day - not because i was tired but because i was comfortable!!!

October 25, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Hannah,

That's great!

We are very happy to hear we have made your bed time more comfortable!

Please feel free to contact us at sales@zleeps.co.uk should you need anything.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Superb comfort at a great price!

A friend came to stay straight out of hospital and I only had a hard futon mattress on a slightly angled base - a potential disaster for her serious back problem. I bought the 3" Memory Foam Mattress Topper and it has worked wonderfully, fulfilling all requirements and at a really competitive price too. I'm very satisfied indeed and would wholeheartedly recommend Zleeps to anyone.

October 24, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Jessica,

Thank you!

We are glad to hear you are happy with your purchase and we made your friends stay more comfortable!

If we can help you with anything please feel free to call us on 08000 124 159.

Have a great day,

The Zleeps UK Team

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