Zleeps Memory Foam UK Reviews 

335
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

After five month the mattress developed a variance in the support. I contacted Zleeps and spoke to Kayleigh who was excellent in her customer support and customer service and another matress was sent... See more

Rated 4 out of 5 stars

this is now our 3rd mattress from zleeps firs king size then a double and now a single my first 2 mattresses came within 2 days, although this one im still waiting for a confirmation delivery emai... See more

Rated 5 out of 5 stars

I bought the mattress on line - which was easy to do, receiving an order confirmation straight away. Received another e mail next day advising me when it would likely arrive. It was delivered the n... See more

Company replied

Rated 4 out of 5 stars

We bought a firm 30cm mattress, it arrived 4 nights ago and we are enjoying it greatly. The transport and packaging were all well done and arrived within a few days of ordering online. There is a 60 d... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

Memory foam mattress: Buy One Get One FREE memory foam mattresses & beds direct from the factory. Zleeps offer king size mattress & all memory foam mattress toppers & double mattresses, single mattresses & beds with FREE UK delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(335)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELENT SERVICE

ordered a memory foam topper for my son had the wrong size so we had it for our bed best nights sleep i,ve had in ages ordered another one for my son was deliverd 2 days after very impressed with the delivery service thankyou

January 13, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Graham,

That's brilliant. We are glad to hear you are enjoying your new memory foam topper.

Should you need anything please do not hesitate to contact us on 08000 124 159.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

excellant value for money

purchased the premium mattress topper good value for money and good comfort
making going to bed a pleasure and also good customer service and promt delivery.

January 13, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Dear Customer,

Thank you very much. We are pleased to hear you enjoyed your Zleeps experience.

If there is anything else we can help you with please feel free to contact us at sales@zleeps.co.uk.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Exceeded my expectations.

My bed already has a half decent mattress on it which is a couple of years old and, I thought, quite comfortable. But I wanted to try a memory foam topper on recommendations, not sure if we would like it or not. After looking on different websites, I chose the 5cm topper from Zleeps (the make of it is actually "Hypnia") for two reasons:-
1) It sounded like good quality memory foam at '75kg' (per metre squared, I think) compared to other makes which are reported to be around '50kg'. Tempur are '80kg' but costs for their toppers are through the roof!
2) This one was at least half the price as for what sound to be like-for-like products and you don't have to pay extra for the cover (some sites are charging £40 just for the cover).
Delivery was very prompt: ordered on Sunday, delivered on Tuesday. I barely noticed a chemical smell that others have mentioned - it was no more than any other new item, such as a mattress, and was pretty much gone in 2 days. The vacuum packed foam fully expanded in less than 24hrs and the huge ridge down the centre just seemed to disappear in that same time span. The removable cover feels good quality to me. The fit is perfect on top of my standard double size Silentnight mattress.
Well, it turned out that what I previously thought of as a reasonably comfy bed left something to be desired and my bed now feels like it's got a £1,000+ mattress on it! It is SO COMFORTABLE! I can't wait to get into bed at night and don't like having to get out in the morning (but love that I've got no aches and pains like I used to get at times).
By the way, it is quite firm, as is the mattress it is on top of, but doesn't dig in to the protrusions on the body (hips and shoulders I notice the most). I don't know if people who like a softer mattress would find it difficult to get used to?
But I LOVE IT!!
5 stars.

January 13, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Clare,

That's wonderful. Thank you so much for recommending us so highly!

We are really glad to hear you are loving your new memory foam topper!

If there is anything else we can help you with please feel free to contact us on 08000 124 159.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

i bought it, it came, and finally i can sleep again.

I had no problems with this purchase at all, it was delivered nice and quick and does exactly what it says on the tin, the cover that came with it is also of good quality. I had it for 3 days now and ive never slept better, i showed it to a friend and they are going to purchase one as well.

January 13, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Simon,

That's fantastic! We are pleased to hear we have helped make your bedtime more comfortable.

Should you need anything please feel free to contact us at sales@zleeps.co.uk.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Very good service!

Good service by the firm. Although the service from YODEL was not very good at all. Arranged to collect item, when I turned up to collect I was told it was out for delivery even though I had confirmation it was ok to collect.

January 12, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Adnan,

We are glad to hear you are happy with your purchase.

Please accept our sincere apologise on behalf of Yodel for the confusion.

If there is anything we can help you with please do not hesitate to contact us on 08000 124 159.

Best Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

excellent transaction, would definitely recommend

No problems Easy to order, very good communication, arrived quickly & mattress topper excellent quality Very happy

January 12, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Isobel,

That's great! We are pleased to hear you are happy with your new memory foam topper.

Please feel free to contact our customer service team at sales@zleeps.co.uk if there is anything we can help you with.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Excellent product,excellent service,thank you.

Excellent all round transaction would recommend to friends and family.5 star.

January 12, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Alan,

Thank you very much for recommending us so highly!

We are glad to hear you are happy with purchase.

Should you need anything please do not hesitate to contact us on 08000 124 159.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

excellent service, received as it says on the tin 1-2 days

very nice and very comfortable mattress, an excellent price too.

January 12, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Naiem,

That's great! We are pleased to hear you enjoyed your Zleeps experience.

Please feel free to contact our customer service team at sales@zleeps.co.uk if there is anything we can help you with.

Best Regards,

The Zleeps UK Team

Rated 4 out of 5 stars

Fast, efficient service and a great product.

We bought a firm 30cm mattress, it arrived 4 nights ago and we are enjoying it greatly. The transport and packaging were all well done and arrived within a few days of ordering online. There is a 60 day trial period and 10 year guarantee so can't see any problems at this point.

January 12, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Vicky,

Thank you. We are pleased to hear you are happy with your new memory foam mattress.

Should you need anything you can always contact us at sales@zleeps.co.uk.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Excellent service - excellent product.

The mattress topper does all we hoped. Can't feel the springs any more. The delivery was free of charge as stated ( not the case with all companies). Was able to track the package every step of the way. Will soon be treating the spare bed to the same!

January 11, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Margaret,

That's wonderful! Thank you for recommending us so highly.

We are glad you are happy with your purchase.

If there is anything else we can help you with please do not hesitate to contact us on 08000 124 159.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Does what it says on the packet!

OK only had this a week but thus far it's all good. I went for the 4" so a thick one.
In truth I've slept better in the past week than I have for a long long time. It's different but very comfortable.
Perhaps instructions on how to treat the mattress topper on arrival may have been an advantage. But it sorts it's self out.
100% recommend this product.

January 11, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Terry,

Thank you very much.

We are pleased to hear you are enjoying your new memory foam topper!

Should you need anything please feel free to contact our customer service team at sales@zleeps.co.uk.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

speedy, reliable service, great mattress (but one small flaw)

my mattress was delivered promptly when I was told it would be. However it is recommended that I only accept delivery if i am sure it is the correct order and undamaged. there was no delivery note to confirm the type of mattress, only the mattress brand on the box, which does not state if it fits into the bronze, silver or gold category of memory foam mattresses sold.

January 11, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Derek,

Thank you very much for your comments we have taken this on board and are currently in the process of looking into having more branding on our boxes.

We hope you are enjoying your new purchase.

Thanks once again.

Best Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Absolutely fantastic. Easy speedy transaction

If you want a new mattress, don't waste your time looking elsewhere just head to Zleeps website and you will have a quality mattress in no time and at a fantastic price.

January 10, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Wendy,

That's great thank you! We are pleased to hear you enjoyed your Zleeps experience!

If there is anything we can help you with please do not hesitate to contact us at sales@zleeps.co.uk.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

i am now having a great nights zleep???????

hi mattress was delivered within 2days very promt.
platinum superking was a very good price after comparing other sites,so far great nights sleep would consider getting my son another mattresss maybe a discout is on its way?

January 10, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello John,

That's great thank you!

If you email our customer service team at sales@zleeps.co.uk they may be able to organise a discount on a second purchase.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Fantastic pro even better service!

I came across Zleeps by accident! I was looking for a new bed and mattress and was on several sites looking at packages before I came accross Zleeps. They were very reasonably priced and I saved over £50 buying the bed and mattress separately. I even got a better quality mattress and 2 free pillows! The mattress arrived within a couple of days as promised and I couldn't be happier with the quality. Fantastic service and a really excellent product. I would highly recommend!

January 10, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Jacqueline,

Thank you for recommending us so highly! We are glad to hear you are happy with your purchase!

Should you need anything please do not hesitate to contact us at sales@zleeps.co.uk.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Great price, great product, quick delivery

Bout the silver small double memory foam mattress, my daughter absolutely loves it wish I'd bought one sooner!

January 10, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Mrs P,

That's great! We are pleased to hear your daughter is enjoying her new memory foam mattress.

If there is anything else we can help you with please feel free to contact us on 08000 124 159.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Excellent service and product

This is by far one of the best purchases i have ever made, once the mattress topper expanded to its original size (approx 8 hours) our first night sleep was heaven! i seriously recommend this product Great price great product i score it it 10 out 10.

Thank you Zleeps

January 10, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Sacha,

Thank you very much! We are glad to hear we have helped make your bedtime more comfortable!

Please do not hesitate to contact us at sales@zleeps.co.uk should you need anything.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Quality!

Brilliant mattress topper, firm but comfortable and feels good quality. The price was very reasonable too, so I am really pleased with my purchase.

January 10, 2013
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Anne,

That's great! We are pleased to hear you are happy with your new memory foam topper!

If there is anything we can help you with please feel free to contact us on 08000 124 159.

All The Best,

The Zleeps UK Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look