Zleeps Memory Foam UK Reviews 

335
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

After five month the mattress developed a variance in the support. I contacted Zleeps and spoke to Kayleigh who was excellent in her customer support and customer service and another matress was sent... See more

Rated 4 out of 5 stars

this is now our 3rd mattress from zleeps firs king size then a double and now a single my first 2 mattresses came within 2 days, although this one im still waiting for a confirmation delivery emai... See more

Rated 5 out of 5 stars

I bought the mattress on line - which was easy to do, receiving an order confirmation straight away. Received another e mail next day advising me when it would likely arrive. It was delivered the n... See more

Company replied

Rated 4 out of 5 stars

We bought a firm 30cm mattress, it arrived 4 nights ago and we are enjoying it greatly. The transport and packaging were all well done and arrived within a few days of ordering online. There is a 60 d... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

Memory foam mattress: Buy One Get One FREE memory foam mattresses & beds direct from the factory. Zleeps offer king size mattress & all memory foam mattress toppers & double mattresses, single mattresses & beds with FREE UK delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

335 reviews

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4.3

All reviews

(335)

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Rated 2 out of 5 stars

split cover

Delivery was quick, and mattress topper expanded within 2 days as stated. Mattress cover and pillow covers were split when arrived. I was asked to send a photo, but to be honest, when topper is in place on the bed it is very heavy to move, and I really didn't want another cover of the same inferior quality. I am very disappointed with topper, as it is most uncomfortable and I woke up with a bad back every day it was in place. I have now moved the topper underneath the mattress, because I don't know what else to do with it. This topper was not cheap, but obviously I should have opted for a better quality one - this has been a very costly experience.

December 31, 2012
Unprompted review
Rated 5 out of 5 stars

My son is delighted with the mattress, very comfortable, best night's sleep for ages.

The delivery was so quick that when I tried to track it on line it had disappeared from the website! Some confusion caused by this when I phoned, so maybe an already delivered flag would prevent. Deliveries are not always to the address from which it was ordered.

December 31, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Wendy,

Thank you very much for your feedback we have taken this on board.

We are glad to hear your son is enjoying his new memory foam mattress!

Please do not hesitate to contact us at sales@zleeps.co.uk if there is anything else we can help you with.

Best Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

FANTASTIC

After an accident some 30 year ago, I have had severe back problems and regular sleepless nights. Trial and error with expensive and gimicky mattresses failed to impress and I was yet to have a decent nights sleep unless I was sedated following an operation. A memory foam mattress topper was suggested, and as a final attempt at an Unmedicated decent sleep, I found Zleeps 4" memory foam topper. This is the best purchase I have ever made. I can finally sleep on my back without waking with the feeling of a crumbled spinal column. Going to bed is no longer a dread an would highly recommend this topper to anyone with or without sleeping problems.

December 30, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Karina,

That's wonderful! We are very pleased to hear that we have helped make your bedtime more comfortable!

Anything else we can help you with please feel free to contact us on 0800 0124 159.

All The Best,

The Zleeps UK Team.

Rated 5 out of 5 stars

Excelent product

Excelent product cover makes a real difference to the one i had before.
Service was very good with very fast delivery would recommend to everyone and would certainly buy from you again

December 29, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Margaret,

Thank you very much for recommending us so highly!

Should you need anything please feel free to contact us on 0800 0124 159.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

EXCELLENT

Ordered a kingsize and a single memoryfoam mattress , delivered within 3 days and so comfortable. Best sleep i've had in years - would highly recommend these to anyone , especially people with back trouble or arthritis.

December 29, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Steve,

That's brilliant! We are pleased to hear you are enjoying your new memory foam mattresses!

If there is anything we can help you with please do not hesitate to contact us on 0800 0124 159.

Best Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Great night sleep

Customer service excellent delivery great product looks and feels superior to previous memory foam toppers that I have had a small problem with mark on cover which has been resolved to my satisfaction BRILLIANT service thankyou happy new year

December 29, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Yvonne,

Thank you very much!

We are very glad to hear you are pleased with the service you received!

You can always contact us at sales@zleeps.co.uk if there is anything we can help you with.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

very good service

very pleased with the mattresses (3) grandchildren love them,
good delivery service thanks

December 29, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Steve,

That's brilliant! We are very pleased to hear how happy you are with your purchases.

Please do not hesitate to contact us on 0800 0124 159 should you need anything.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

The perfect mattress at a very good price

This is the second memory foam mattress I have ordered through Zleeps and have had no cause for complaint. It is excellent value for money plus I got a free memory foam pillar with my order. i would have no hesitation in recommending Zleeps Memory Foam Mattress to Family and Friends. Infact my sister has already bought a memory foam mattress through Zleeps on my recommendation.

The delivery was excellent ordered one day and it arrived the next with free postage.

December 28, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Bridget,

Thank you very much! We are very happy to hear how highly you have recommended us!

If there is anything else we can help you with please feel free to contact us at sales@zleeps.co.uk.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

a good nights sleep at last

bought a 3inch thick mattress topper and what a difference, really comfy cant remember the last time i slept so well you want a good night sleep buy one you wont be sorry

December 26, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Norman,

That's great! We are glad to hear you are enjoying your new memory foam topper.

Should you need anything please feel do not hesitate to contact us on 0800 0124 159.

Best Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

value for money,no issues

fast delivery,good product

December 26, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Graham,

Thank you! We are pleased to hear you enjoyed your Zleeps experience!

If there is anything else we can help you with please feel free to contact us on 0800 0124 159.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Fantastic Delivery Service

Received my mattress in 40 hours of ordering, unfortunately this was purchased for a hospital bed at home with pump action and the foam mattress would negate this.
I will keep it just the same it may come in usefull sometime

December 25, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Ronald,

We are very glad to hear you enjoyed your Zleeps experience.

If there is anything else we can help you with please feel free to contact us on 0800 0124 159.

Best Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Everything about the service was more than comfortable

I bought the mattress on line - which was easy to do, receiving an order confirmation straight away. Received another e mail next day advising me when it would likely arrive. It was delivered the next day.
It was compressed, I simply put it on the receiving mattress and left it to unfold and recover its shape. Next morning job done.
Very comfortable to sleep on, with no aches and pains the next day at all - very restful experience.

December 25, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Bruce,

That's great! We are pleased to hear we have helped make your bedtime more comfortable!

If there is anything else we can help you with please do not hesitate to contact us on 0800 0124 159.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Brilliant

Fast delivery. Would definatly buy from zleeps again.

December 25, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Rachel,

Thank you very much!

We are glad to hear you enjoyed your Zleeps experience.

Should you need anything please feel free to contact us at sales@zleeps.co.uk.

Kind Regards,

The Zleeps UK Team

Rated 4 out of 5 stars

Delivery on time and the mattress is superb.

We ordered the item on a weekend and was not expecting the delivery till the following Friday. It arrived on Tuesday. What a lovely bed; the wife and kids were all over it once it was fully installed. Looking forward to our first night's sleep in it. Giving 4 stars because we haven't had it for a while but all indications are good.

December 24, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Dear Customer,

That's great! We hope you are enjoying your new memory foam mattress!

If there is anything we can help you with please feel free to contact us on 0800 0124 159.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Prompt delivery.

Very user friendly no hassle website. Very impressed with mattress purchased for the price paid .

December 24, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Ann,

Thank you! We are glad to hear you enjoyed your Zleeps experience.

You can always contact us at sales@zleeps.co.uk should you need anything.

All The Best,

The Zleeps UK Team

Rated 5 out of 5 stars

Fabulous firm!!

Website easy to use, communication good, delivery time really excellent.

Mattress topper brilliant product and very good value for money.

December 23, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hello Sally,

That's brilliant! We are pleased to hear you are enjoying your new memory foam topper!

If there is anything else we can help you with please do not hesitate to contact us at sales@zleeps.co.uk.

Kind Regards,

The Zleeps UK Team

Rated 5 out of 5 stars

Quality product, fast delivery with excellent customer service

Quality product at a very good price. Item was delivered quickly and well packed. When I called customer services to them know that the pillows had not been sent they resolved the problem immediately and were very friendly on the phone.

I would have absolutely no problem in using this company again or in recommending them to anyone else.

It's very refreshing to find both good prices and excellent customer service nowadays - well done Zleeps!

December 23, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Dear Customer,

Thank you very much.

We are very pleased to hear you are happy with the service you received!

Should you need anything else you can always contact us on 0800 0124 159.

All The Best,

The Zleeps UK Team

Rated 2 out of 5 stars

Wonderful product but terrible delivery

I ordered a memory foam mattress topper on Saturday - and was told to expect delivery the following Tuesday. I tracked the parcel on Yodal's website - they claimed to attempt delivery 4 times (even claiming to have delivered it on one occasion?!) over the following week. Each time, including the time it said it was delivered, it then said it was returned to the depot. I was in all day every day and there were no deliveries. What's more, the website said they left calling cards (obviously there were no cards as no one came) and would leave the package in a garage (which is very obvious next to the house)if no one was in. It was the fact that the website just blatantly lied which riled me. There is no way of contacting yodal, and the mattress company were only privy to the same tracking information that I could see so were unable to help much. I did email yodal on their feedback page but a week later am still waiting for a response. When the parcel finally did arrive, it was delivered by a surly guy in an unmarked van who didn't seem to know where he was going (it came to the wrong house in the end!) and just dumped it in the rain.
Having said all that, the mattress topper is wonderful now that its finally come.
I would recommend the product, but urge others to find a different company who do NOT use Yodal as their courier.

December 23, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect in every way

I looked for ages for a decent memory foam mattress for a great price, I atumbled across this by accident but it is one of the best purchases I have ever made. The dispatch time was 2 working days and I was able to sleep on it the same night. Took a few nights to get used to but I will never go back to spring mattress, I would highly recommend using zleeps.

December 22, 2012
Unprompted review
Zleeps Memory Foam UK logo

Reply from Zleeps Memory Foam UK

Hi Gail,

That's great! We are pleased to hear you have recommended us so highly!

If there is anything else we can help you with please feel free to contact us on 0800 0124 159.

Best Regards,

The Zleeps UK Team

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