I’m really happy with this Mercedes branch in Edinburgh. I’ve been using them for the past three years whenever I need genuine parts for my Mercedes, and I’ve always had a great experience. The... See more
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Fair price for a genuine part. I found Daniel to be very helpful in ensuring my order was correct. Item has been delayed by the courier DPD however they are communicating with me so all good.
Tom was very helpful. Communications were really good. Couldn't find what I needed at any other online MB Parts Sites. Prompt delivery. Well packaged. Great service. They use DHL (not Evri thankfully)... See more
Mercedes Genuine Parts are the best Mercedes genuine parts supplier on the planet. They are the cheapest price undercut any aftermarket or 0ME parts by £118 for my 2 discs and pads and they also pu... See more
Company details
Written by the company
When your vehicle needs a repair or maintenance, accept nothing less than the best genuine parts from Mercedes-Benz. Carefully crafted to the high standards of Mercedes-Benz, our parts are the final piece in protecting your vehicle's performance, comfort, style and most importantly, safety, for many years.
Contact info
12 Edinburgh Rd, EH28 8QW, Edinburgh, United Kingdom
- 01314665600
- info@mercedesgenuineparts.co.uk
- mercedesgenuineparts.co.uk
4.8
Excellent
296 reviews
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Ordered on the afternoon 28th December…
Ordered on the afternoon 28th December and delivered 08.45hrs on the 31st. Kept informed at every stage. Excellent customer service.
December 28, 2022
Wiper blades arrived today 3/1/2023 and…
Wiper blades arrived today 3/1/2023 and fitted very easily
January 3, 2023
Good contact and advice
December 1, 2022
Right product at the right price
The right product is made available for my car at a fair price. Delivered to my door. Very satisfied.
December 6, 2022
My order was delayed two days due to…SLOPPY PACKAGING
My order was delayed two days due to postal strike.
however, I was very annoyed at the level or lack of packaging around this reasonably heavy battery.
It was contained within a very flimsy cardboard box that was one & a half times the size of the battery within, it was wrapped in two very thin sheets of LOOSE bubble wrap that was also so thin as to not offer ANY support or protection to the item inside. THE BATTERY INSIDE WAS ACTUALLY SLOPPING AROUND. & KNOWING HOW THESE DELIVERY DRIVERS THROW THE GOODS ABOUT (PHOTOS TAKEN) i AM EXPECTING THE BATTERY TO BE FAULTY
Whilst I have had the battery installed into my car I have not yet had the opportunity to use my car to check if the battery is UNDAMAGED.
JUST A TAD ANNOYED CUSTOMER.
December 2, 2022
Reply from Mercedes Genuine Parts
Thank you for your review. Sorry to hear that your battery was inadequately packaged, this is unusual and I'll speak about this with our dispatch team. Battery has warranty and if any problems please let us know. Regarding shipment delay, it is out of our control.
Ordered 2 sets
Ordered 2 sets, but one was incorrect. However, after a quick call it was soon rectified with a quick delivery and return.
December 5, 2022
Reply from Mercedes Genuine Parts
Thank you for taking time to write this review. On a rare occasion mistake happens, please accept my apologies for the mix-up. Thanks for understanding.
Superb communication on chat for parts…
Superb communication on chat for parts match.
Fast delivery!
December 2, 2022
Reply from Mercedes Genuine Parts
Thank you
Fast delivery & excellent quality and…
Fast delivery & excellent quality and service overall.
November 26, 2022
Reply from Mercedes Genuine Parts
Thanks
Will buy again
Great service, good prices and speedy delivery. Will buy again. Thanks A+++
November 24, 2022
Reply from Mercedes Genuine Parts
Thank you
Great customer service and quick…
Great customer service and quick delivery and very good products
October 13, 2022
Reply from Mercedes Genuine Parts
Thank you
Great communication
Great communication, very fast delivery, cheaper than direct to MB
November 7, 2022
Reply from Mercedes Genuine Parts
Thank you
Reply from Mercedes Genuine Parts
Thanks
Reply from Mercedes Genuine Parts
Thank you
quick delivery and the correct blades…
quick delivery and the correct blades for my model. Many of the local parts suppliers kept on giving me the wrong fitment even though it was listed as correct. I would use this service again
November 2, 2022
Reply from Mercedes Genuine Parts
Thank you
Reply from Mercedes Genuine Parts
Thank you
Quality Product
Received the original product and delivery was quick. Had a confirmation from MB to check my reg to make sure the right part was dispatched.
October 27, 2022
Reply from Mercedes Genuine Parts
Thank you
Recently purchased front brake pads for AMG A35
Recently purchased front brake pads and wear sensor for my amg a35, parts were identical to original. Had no problems fitting them and delivery was excellent. Will definitely use these guys again. Hassle free service.
October 26, 2022
Unprompted review
Reply from Mercedes Genuine Parts
Hello, thank you for your review. Part are identical to the original because they are original :) We are the Mercedes.
Reply from Mercedes Genuine Parts
Thank you for shopping with us
Great Customer Service
I purchased coolant for my Mercedes and they mistakenly sent me the wrong colour. I contacted them and they promptly rectified the error. TY
October 10, 2022
Reply from Mercedes Genuine Parts
Thank you for your review. Yes we're always looking for resolution to any challenges that arise.
Excellent Customer Service + Genuine…
Excellent Customer Service + Genuine Parts at good prices... Thanks
September 30, 2022
Reply from Mercedes Genuine Parts
Thank you
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