Fair price for a genuine part. I found Daniel to be very helpful in ensuring my order was correct. Item has been delayed by the courier DPD however they are communicating with me so all good.
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See what reviewers are saying
Tom was very helpful. Communications were really good. Couldn't find what I needed at any other online MB Parts Sites. Prompt delivery. Well packaged. Great service. They use DHL (not Evri thankfully)... See more
Mercedes Genuine Parts are the best Mercedes genuine parts supplier on the planet. They are the cheapest price undercut any aftermarket or 0ME parts by £118 for my 2 discs and pads and they also pu... See more
Placed an order with the wrong parts, before dispatch i received an email letting me know those are not the correct parts needed and they amended my order based on the reg number, next day received it... See more
Company details
Written by the company
When your vehicle needs a repair or maintenance, accept nothing less than the best genuine parts from Mercedes-Benz. Carefully crafted to the high standards of Mercedes-Benz, our parts are the final piece in protecting your vehicle's performance, comfort, style and most importantly, safety, for many years.
Contact info
12 Edinburgh Rd, EH28 8QW, Edinburgh, United Kingdom
- 01314665600
- info@mercedesgenuineparts.co.uk
- mercedesgenuineparts.co.uk
4.8
Excellent
295 reviews
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Bit slow from order to receiving goods.
October 26, 2025
Reply from Mercedes Genuine Parts
Thank you for leaving feedback. If parts are in stock, usually it's 1-2 working days depending on the time ordered and what the part is, we prefer vehicle details prior to shipment to minimise errors from both our end as well as the customers end. Although we do not promise a delivery window due to circumstance which can occur out with our control, I see you did provide details and the part was in stock so you should really have received your order sooner, please accept our apologies :)
Straightforward ordering process and…
Straightforward ordering process and excellent communication from Mercedes Parts in relation to delivery dates/times. Fist class service all round
October 26, 2025
Reply from Mercedes Genuine Parts
Hi, thank you for taking the time to leave feedback, it's genuine appreciated. Although 4/5 is a good score, we pride ourselves on providing superb customer service. If you could spare the time, we'd appreciate an email to info@MercedesGenuineParts.co.uk with further feedback on how we could have made this a 5 star experience for you - it would really help. Thanks again!
Quick delivery & excellent caps for my…
Quick delivery & excellent caps for my wheels
October 26, 2025
Reply from Mercedes Genuine Parts
Thanks for taking time to leave a review. You bought the wrong parts for your car, we emailed you within 20 minutes of the order to make you aware and ask if you wanted the correct parts sent which were more expensive - you haven't replied. Please communicate with us rather than leaving negative reviews when there isn't a valid reason for it. I have cancelled and refunded your order, if you would like to order the correct parts please get in touch.
Quick delivery
July 25, 2025
Amazing customer service and honestly…
Amazing customer service and honestly fast delivery I ordered Eqv mats original 😀 Thanks
July 26, 2025
This company is highly recommended
This company is highly recommended, I had problems with the courier company that was in trusted with the delivery, they basically lost my package, but Struan stepped in and sorted all the issues out. My order finally arrived very quickly and was just what I had ordered.
June 25, 2025
Birthday present
I have ordered from this company and have always received excellent service
Will use this company again
June 26, 2025
Items as described and quick delivery,
Items as described and quick delivery,
However would have preferred a safe place delivery option which wasn’t offered.
Luckily I was in.
June 25, 2025
I initially provided the wrong part…
I initially provided the wrong part number but, just to make sure, MGP asked for the chassis number of my car and, once they confirmed the part number, they shipped me the appropriate part which was a perfect fit.
April 24, 2025
Perfect every time
Second time ordering. Perfect as the last time. Will be back again!
April 25, 2025
High quality
High quality, fit is perfect, lovely and plush. Would buy from these guys again. Fitted a A200, 2021 177 model.
March 25, 2025
Good service
Good service, delivered on time, had phone call to check the parts was correct. Just a Dust filter was not included in the service kit. However it was not charged for.
February 24, 2025
I was very pleased with the genuine…
I was very pleased with the genuine parts & service received
December 25, 2024
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