Mercers Furniture Ltd Reviews 

430
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers had a great experience with this company. Customers frequently mention that delivery is exceptionally fast and the support team is always very helpful when dealing with any questions or concerns. People really appreciate the solid wood items and find the overall online ordering process remarkably smooth and straightforward. Some reviewers were not happy with occasional quality issues, reporting damaged parts or warped wood components upon unpacking their orders. A few consumers also noted that assembly can sometimes be quite difficult because of missing instructions or misaligned pieces. Others mentioned that delivery delays or missing items caused extra frustration during setup.

What people talk about most

Product

Consumers find product quality to be deeply divided, as opinions vary significantly regarding the furniture.... See more

Quality

People report ambiguous experiences with quality, reflecting a high level of disagreement among consumers.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders consistently arrive very quickly... See more

Customer service

Clients share positive opinions on customer service, highlighting fast communication and efficient issue... See more

Order

Users describe positive interactions with order, noting that the online process from choosing to completing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered direct online and immediately had a bit of a hiccup re visa card. Called Mercer direct and call answered promptly by Jayne who sorted us out kindly and effectively. On opening boxes two piece... See more

Rated 5 out of 5 stars

I already have some mercer’s corona furniture but not any drawers. I am always wary to put them together as they usually go wrong & subsequently fall apart . My son put them together & they have com... See more

Rated 5 out of 5 stars

I ordered a 4 door wardrobe, matching bedside tables and chest of drawers via Amazon . As I’m on my own I also added for them to construct the wardrobe and drawers. Everything was delivered quickly, t... See more

Rated 5 out of 5 stars

Solid wood furniture - no MDF or Ply. Easy to assemble and great quality. Bought from this company on numerous occasions - always prompt delivery, and always high quality product - if you want to ge... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Wholesaler
  4. Office Furniture Store
  5. Pine Furniture Shop
  6. Rustic Furniture Store

Written by the company

We are a furniture retailer who specialise in Corona Furniture. We have been importing corona furniture for over 15 years and are a family run business based in Rotherham, South Yorkshire. We have 2 retail stores in Rotherham and Pontefract. Also, a huge online presence on Ebay, Amazon, B&Q, Wayfair, Mano Mano, OnBuy and The Range. We also sell direct from our own website www.mercersfurniture.co.uk. We specialise in Corona Furniture and offer fantastic prices direct to the public. We now offer the new Corona Grey Wax furniture which is fast becoming a best seller. All our items are delivered free of charge to mainland UK and offer a fabulous after sales service on all our products if required. We supply the entire Mexican corona furniture range which includes bedroom furniture, living room furniture, dining room furniture, home office furniture and occasional furniture. All of which can be seen on our website. We do an extensive range of table and chairs also to match both the standard colour and also the grey wax ranges. These ranges are available in stock for immediate dispatch. Please call the sales line for full details 01709 836856. We will not be beaten on price!!!


Contact info

4.2

Great

TrustScore 4 out of 5

430 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(430)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality at very affordable prices

Great quality at very affordable prices and super quick delivery. Very impressed.

August 25, 2024
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and very kind feed back ,
Please let us know if you need any more informaiton or future orders, we will more than gladly help .
Kindest Regards

Rated 5 out of 5 stars

Great Furniture

Great Furniture. Fantastic customer service after i missed my delivery. Whixh was rescheduled for the next day. I will definitely use them again 🙂

August 22, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and very kind feed back ,
Please let us know if you need any more informaiton or future orders, we will more than gladly help .
Kindest Regards

Rated 5 out of 5 stars

What a pleasure to deal with this…

What a pleasure to deal with this company Jayne was extremely helpful and dealt with me in a polite way. Nothing was to much trouble I phoned several times to ask questions. Ordered 5 pieces of furniture delivery was arranged for a convenient day for me. Excellent service will definitely be buying again

July 15, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Good Morning Lorraine ,
Thank you for your orders and very kind feed back ,
Please let me know when you are ready for your next order , I will more than gladly help ,
Take Care
Stay Safe
Jayne

Rated 1 out of 5 stars

ordered one of there cabinets via…

ordered one of there cabinets via manomano which didnt realise and like some on here no instructions or markings on wood for what goes where,sections for drawers not lined up right and both sections for sides warped completely,low grade rubbish furniture and am now considering small claims court as have took photos and binned.NEVER BUY FROM THIS COMANY AS QUALITY CRAP.Nothing done on speaking to company one minute offering part refund then all of a sudden changed mind because i said i binned it but have kept pics and used the front to make shoe rack,small claims court it is.DO NOT PURCHASE FROM THIS COMPANY Have now put paperwork into trading standards as stuff from this company absoulute rubbish

July 15, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Sorry to hear that. Please contact us asap on 01709 836856 or email us at admin@mercersfurniture.co.uk as we have had no correspondence from you

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very friendly and helpful. Quick reply via email.

June 19, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you so kindly ,
Please let us know if you need any more information or future orders we will more than gladly help ,
Take Care

Rated 5 out of 5 stars

Easy to order on the website

Easy to order on the website. Bed frame arrived within a few days.

May 28, 2024
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and very kind feed back ,
Please let us know when you are ready to reorder or need any more informaiton ,
Take Care

Rated 5 out of 5 stars

So easy to order

May 27, 2024
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and very kind feed back ,
Please let us know when you are ready to reorder or need any more informaiton ,
Take Care

Rated 5 out of 5 stars

Lovely company

Lovely company, very quick delivery and I had one problem which was fixed straight away. Will use this company again

June 11, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and very kind feedback ,

Rated 5 out of 5 stars

Very Happy!

Great range of the furniture style I was looking for, fast delivery and no problems with the items I received. I have purchased from them three times now, all with the same service and have recommended them to others.

April 28, 2024
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you kindly for your order and your very kind feed back ,
Take Care

Rated 5 out of 5 stars

Super company…

Absolutely lovely people to do business with. Attention to detail and customer requirements always at the heart of their customer service. I am very happy with the merchant chest that I purchased. The instructions were impeccable, I was able to put it together very easily. And I’m a woman! I recommend any piece of furniture from this company. There is always support if needed.

April 15, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you kindly for your order and your very kind feed back ,
Take Care

Rated 5 out of 5 stars

Very happy after problem quickly resolved

We ordered three items; two bedside tables and a chest of drawers. All good prices, and delivered quickly. All the parts were available, however two of the drawer fronts didn't meet their usual high standard, with a cut and rough edges. I made contact with Jayne, who was extremely helpful, and who speedily arranged for two replacement parts, which arrived in two days. Fantastic!

April 16, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you kindly for your order and your very kind feed back ,
Take Care

Rated 5 out of 5 stars

Great quality furniture and fast…

Great quality furniture and fast delivery

March 29, 2024
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and kind feed back ,
Please let us know if you need any more information or future orders we will more than gladly help.

Rated 5 out of 5 stars

I fell in love with this furniture

I fell in love with this furniture, after ordering 1 item i then ordered another 7.
Ive had a lot of contact with Jane, whos just lovely & so helpful, ive placed a number of orders with her & today ive just ordered a blanket box with Gary.
Furniture at a fantastic price, with excellent one to one contact with the company, love to Jane, she made it so easy.xx
Kind regards
Chris Burman.

March 21, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Hi Chris
Thank you so much for your orders and extremely kind feed back,
Please let me know when you are ready to place another order I will more than gladly take your order ,
Take Care
Stay Safe
Kindest Regards
Jayne

Rated 5 out of 5 stars

Really Happy

Very attractive piece of furniture,very easy to assemble and well made.Great service as well.

March 25, 2024
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and very kind feed back ,
Please let us know if you would like to place any future orders ,
Take Care

Rated 5 out of 5 stars

I Have bought from mercer a few a few…

I Have bought from mercer a few a few times Now Affordable furniture that actually looks better with ageing
2 day delivery everytimr

March 25, 2024
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Thank you for your order and very kind feed back ,
Please let us know if you wish to place any future orders ,
Take Care

Rated 4 out of 5 stars

Corona Furniture Tallboy Disappointing

Furniture is beautiful and had a few issues with screws which were easily rectified but not completely happy with the Tallboy Wardrobe. We use for my husband's shirts and there is not enough space for the hangers to go directly into the cupboard so that the shirts and hangers stick out. The only way we could close the door was to try and angle hangers on a slant. Unfortunately its all installed now. This was disappointing!

February 25, 2024
Unprompted review
Mercers Furniture Ltd logo

Reply from Mercers Furniture Ltd

Hi
Sorry to hear this ,
All the dimensions are on our listings for all our items ,
As you can appreciate there are many different size coat hangers that are available to purchase ,
If you check the size that you are using maybe to large for the width of this wardrobe ,
Kind Regards

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