MeritMortgages.co.uk Reviews 

84
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

My Experience with Merit Mortgages has been amazing, I appreciate how quick it was to contact my advisor Laura, she was there for me all the time!! Thank you Laura

Company replied

Rated 5 out of 5 stars

I have just completed a Equity Realese Mortgage with Daniel. From start to finish Daniel was always available to answer my questions, if he wasn't available he would let me know immediately when h... See more

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Rated 5 out of 5 stars

Daniel and Louise have been fantastic during our journey so far to buying a new home and ensuring we have the right protection cover. No question is too small, too daft and unimportant. They both have... See more

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Rated 5 out of 5 stars

Dan is absolutely fantastic. He’s incredibly responsive, knowledgeable, and always keeps you well informed. There’s never any pressure — he genuinely gives the best advice for your situation, even if... See more

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Merit Mortgages is an experienced mortgage and protection broker based in Basingstoke, Hampshire, proudly serving clients across England and Wales. Our team brings decades of expertise, helping a wide range of clients—from first-time buyers and home movers to remortgages and buy-to-let investors. As local residents ourselves, we understand the Basingstoke market inside out, offering valuable insight when you're making one of the biggest financial decisions of your life. At Merit, we’re committed to providing a personal and seamless service. You’ll have a dedicated mortgage and protection adviser and a named administrator working together to guide you through every step of the process—ensuring clarity, communication, and confidence from start to finish.


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4.8

Excellent

TrustScore 5 out of 5

84 reviews

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4.8

All reviews

(84)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buyer! Completed within 3 months!

Friendly, professional and attentive from start to finish. As a single mum and first time buyer, both Daniel and Nadine provided a smooth and stress free service. Daniel sourced a property and mortgage which fit my needs both financially and family wise. A detailed explanation of the buying process and reassurance when needed, particularly as a first time buyer! Nadine regularly chased for updates from the mortgage provider and solicitors. Initial Mortgage Meeting 20 March 2025, house completion 25 June 2025. Thank you both so much for securing a property for me and providing a home to make my own.

June 25, 2025
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much for your kind words! It was an absolute pleasure to support you on your journey to homeownership. We understand how daunting the process can feel—especially as a first-time buyer—and we're so pleased we could make things smooth and stress-free for you. It’s fantastic to hear that everything came together within just three months, and we’re so happy you’ve now got a lovely home to make your own.

Wishing you and your family many happy memories there!
– Daniel, Nadine & the Merit Mortgages team 🏡✨

Rated 5 out of 5 stars

Excellent service

We have just completed another mortgage. Daniel and his team have again made the process very quick and easy. I would recommend Merit Mortgages to anyone looking for an excellent deal for their mortgage.

July 4, 2025
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Reply from MeritMortgages.co.uk

Thank you so much for coming back to us – it really means a lot! We're so pleased we could support you again and make the process straightforward and stress-free. Your recommendation is truly appreciated, and we're always here if you need us in the future.

– Daniel & the Merit Mortgages Team

Rated 5 out of 5 stars

Great experience with Merit Mortgages - highly recommend

We had a really positive experience with Merit Mortgages while securing our new mortgage offer. They were knowledgeable, easy to talk to, and always quick to respond to any questions we had. The whole process felt smooth and less stressful thanks to their support. Would happily recommend them!

July 2, 2025
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Reply from MeritMortgages.co.uk

Thank you so much for your lovely review, Leanna! We're really pleased to hear that you had such a positive experience with us. It's always our goal to make the mortgage process as smooth and stress-free as possible, so we're delighted that our support made a difference. If you ever need anything in the future, we’re always here to help – and thank you again for the recommendation!

– Daniel & The Merit Mortgages Team

Rated 5 out of 5 stars

Great working with Daniel and his team

Great working with Daniel and his team.
They worked very hard to get me the best deal possible. I Highly recommend using these guys, they are also know there stuff if you have any questions or issues.

March 6, 2025
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Reply from MeritMortgages.co.uk

Thank you very much Max, we really appreciate you taking the time to share your kind words and it has been our pleasure to assist - I am sure it won't be long till you are in your lovely new house and you can start to make it your home. As always anything we can do to assist, please do get in touch :) Thanks again, Daniel & the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Very efficient…

Daniel and Nadine were very friendly and efficient. They were very patient and explained the process as I was new to this.

March 5, 2025
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Reply from MeritMortgages.co.uk

Thank you so much for taking the time to share your kind words, you are most welcome and I am so happy we were able to assist. Thanks again, Daniel & the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Fast, efficient, affable, reliable, and more

Daniel and the team were fantastic in helping us sort the daunting task of buying our first home. They helped from right from the beginning answering our questions and encouraging us, all the way to the end with finding us the best mortgage rates that apply to our situation. Daniel has been fantastically available throughout the process, being able to promptly provide answers and reassurance through email and WhatsApp.
We would highly recommend using Merit Mortgages to all of our friends, and look forward to dealing with them again in the future when we look to move onto another house!

March 21, 2025
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much Isaac for such a wonderful review, it has been our pleasure to be able to assist you with buying your first house and hope it won't be too long till you can get the keys and start making it a home. We are always happy to assist so anything we can do along the way, please let us know. Thanks again, Daniel and the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Merit mortgages has been brilliant...again

Merit mortgages has been brilliant. Dan took the time to explain everything, run through all our options and have online meetings and emails. He was great at keeping us on track, he had to chase us at times but this was done in a lovely way. Once it was all set up he still kept an eye on the rates and even organised us a new deal when rates went down, for no additional fee. Louise went through all our protection options based on what we asked for. She explained the benefits without being pushy or hard selling. Always had time to answer my questions and make the necessary changes. Dan, Louise and the team really do have your best interests at heart. I cannot recommend them enough.

March 4, 2025
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Reply from MeritMortgages.co.uk

Thank you so much Nats, we really appreciate you taking the time to share your kind words. It has been our pleasure to assist you both and as always anything we can do to help please do not hesitate to reach out. Thanks again - Dan & the team at Merit Mortgages

Rated 5 out of 5 stars

Helpful and Trustworthy

Daniel and his team were so helpful while we tried to navigate buying our first home. They were always available for help and advice with no hidden fees and continue to help and get you the best products for your situation. Would recommend and use again.

February 28, 2025
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Reply from MeritMortgages.co.uk

Thank you so much for the kind words Katie - it was our pleasure to assist you and Jack in navigating buying your first home! I am sure it won't be long till you are moving in and can fill it with many happy memories. Anything we can do to assist, as always just get in touch :) Thanks again, Daniel, Louise & Nadine - MeritMortgages.co.uk

Rated 5 out of 5 stars

Stress-free experience, great service

Dan helped my partner and I arrange a mortgage recently and I couldn’t recommend him enough. Ours wasn’t the most straightforward transaction and despite this Dan and the team have made the process incredibly smooth and stress free.
We’ve been kept up to date throughout and never had to wait more than a few hours for a call or an email.
Will be recommending to friends and family! Thank you for getting us well on the way to moving into our forever home :)
Justyna & Jay

February 21, 2025
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you Justyna & Jay so much for your kind words! It was a pleasure assisting you both with your mortgage, and I’m thrilled to hear that you had a smooth and stress-free experience. We know that some transactions can be more complex, so we always strive to make the process as seamless as possible. Wishing you all the best in your new home – I’m sure it will be a wonderful place for many years to come! If you ever need anything in the future, don’t hesitate to reach out. Dan & the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Friendly and Professional Service

We would highly recommend Merit Mortgages. Louise was extremely helpful in helping us find the cover we needed to
protect both us and our family. We were very unsure as to what we wanted/needed but she advised us on the best protection for us and lead us through the process with ease. She is very knowledgeable in her field and nothing was too much trouble. Thank you Louise for your friendly, professional service. We feel a lot more at ease now we know we have the necessary protection in place for the future.

January 6, 2025
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you for your wonderful review! We are so glad we could assist you with your protection needs and provide the peace of mind you deserve. Supporting clients like yourself is why we love what we do. If there’s anything else we can do for you in the future, please don’t hesitate to let us know. Thanks again, Louise and the team at Merit Mortgages.co.uk

Rated 5 out of 5 stars

Incredibly efficient, professional and reliable!

We can’t recommend Daniel and Nadine from Merit Mortgages highly enough! From the very start, they were incredibly efficient in understanding our needs and personal situation. Our mortgage application was slightly more complex due to a CCJ, but they handled everything with quickly and professionalt. Within just one week, they had submitted our application to a lender and secured amrtgage offer—something we thought might take far longer!

What truly sets Daniel and Nadine apart is the way they went above and beyond to ensure our needs were not only met but prioritised at every stage. They kept us informed with frequent and detailed updates each day as we want a quicker resolution, which gave us so much peace of mind. This level of communication was a huge contrast to our experience with a larger mortgage broker, where we often felt a bit overlooked.

My partner and I moved into our new home on the 16th December and we would not have been able to get this over the line if not for Daniel. Thanks for the great work and dedication here!

Emmanuel and Izzy.

November 1, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you Emmanuel & Izzy for taking the time to share your kind words, it has been our pleasure to assist you both moving into your lovely new home. We hope your first Christmas, of many there, is wonderful and look forward to speaking with you again in the future. All the best till then. Daniel & Nadine - MeritMortgages.co.uk

Rated 5 out of 5 stars

Dan is fantastic

Dan was fantastic from the first moment I got in touch. explaining the process clearly and simply without being condescending. Dan reviewed our mortgage several times between offer and completion to ensure we were on the best terms.

November 19, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you for your kind words Mrs Taylor, it has been our pleasure to assist you both and we hope you fill your lovely new home with lots of wonderful memories. Good luck with the big move!! All the best, Dan and the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Outstanding Mortgage Advisory Services

, while Nadine’s attention to detail ensured every step was handled efficiently. Together, they worked tirelessly to secure the best deal for me, always keeping my best interests in mind.

What truly stood out was their personal touch—they genuinely cared about my goals and took the time to answer all my questions, no matter how small. It’s rare to find professionals who combine such high levels of professionalism with warmth and approachability.

I couldn’t be happier with the outcome, and I wouldn’t hesitate to recommend Dan and Nadine to anyone in need of trustworthy and dedicated mortgage advisors.

November 15, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much for sharing your kind words Joao - what a lovely review :) It has been our pleasure to assist you with your remortgage and we are so glad you found the service to be good! As always anything we can do to assist, please just let us know. Thanks again and speak soon. Dan & Nadine - MeritMortgages.co.uk

Rated 5 out of 5 stars

Excellent Service

We tried Dan at Merit Mortgages this year for the first time after using the same adviser for the last 3 mortgages and finding that we were having to chase him for answers or follow ups. I can honestly say it has been the best thing we've done ... we saw Dan's name mentioned on our local FaceBook group and can see why. He has been available at short notice to review our needs, has never minded my endless questions, has made the application process seamless and has been proactive on our behalf. We got a rate set 5 months before our mortgage was due to renew and Dan has secured 3 more better deals along the way resulting in a large reduction of our monthly payment. Merit review the rates each month to ensure you end up with the best rate available before you complete. We're set now for the next 2 years but have no doubt we'll be straight back to Dan for our next mortgage when we need it.

October 8, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much Fran for taking the time to share such a lovely review! It has been our pleasure to be able to assist and so glad we were able to save you some extra pennies along the way also. We look forward to assisting again in the future and all the best till then - Thanks again. Dan and the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Daniel and Nadine were brilliant!

Daniel and Nadine were brilliant. Would 100% recommend them and will definitely use them again. Thank you so much for your efforts guys, you and the team were a pleasure to deal with.

September 16, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you for sharing your kind words James, you are both most welcome and we wish you the best with the big move in a couple of weeks time. We hope you fill your lovely new home with many wonderful memories and look forward to assisting you again in the future. Thanks again, Daniel and Nadine - MeritMortgages.co.uk

Rated 5 out of 5 stars

First class experience.

Daniel and Nadine were so patient and accommodating with me being self employed and my wife American. They had to wait weeks for me to get my documents in line and delay after delay from my side but their professionalism hung true throughout and now we have a mortgage approved. Would strongly recommend to anyone.

August 13, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much Travis, we really appreciate you taking the time to share you kind words. It has been our pleasure to assist you both and always happy to helps. Many thanks and speak soon :) Dan & the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Daniel was brilliant

Daniel was brilliant. The whole mortgage was a breeze. Took literally 1 week from my initial meeting to have the mortgage approved and in place from the bank. Daniel and Nadine were always easy to get hold of and replied to my emails and calls within hours. This is the second time that I have used Daniel for a mortgage and would definitely recommend anyone that requires a mortgage or remortgage to use this company - can’t fault them. Thanks Dan for making the process so easy.

July 19, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much for sharing your kind words Caroline, it has been our pleasure to assist! I hope all the home renovations go to plan and your enjoy your lovely finished home once it is all done and dusted. As always anything we can do to assist, please do let us know, we are always happy to help. Thanks again, Dan & the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Dan and his team have been incredible…

Dan and his team have been incredible in managing my mortgage, and have given me comfort and assurance during an anxious time with the UK economy and rates.

Dan explored every option and kept me informed. His service was timely and I felt like a highly valuable customer.

I would highly recommend Dan, not only for my own personal mortgage, but for my clients as well.

July 10, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much James for taking the time to share your kind words - you are most welcome and it has been a pleasure to assist you with your mortgage needs. Many thanks and speak soon - Dan and the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Wonderful Company

Daniel is absolutely amazing, he is knowledgeable, incredibly quick to reply and so patient with every single question I may have, no matter how small. I would recommend him to anyone who needs a mortgage broker, I have had several friends use him through my recommendations, and they would agree with my glowing review!

June 3, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much Grace, as always you are more than welcome and it has been our pleasure to assist you with your next move. I have no doubt you will be in your lovely new home in no time, filling it with wonderful memories. Anything we can do to assist in the meantime, just get in touch. Thanks again and speak soon! Dan & the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Amazing mortgage broker

Daniel and Nadine have been fantastic throughout the mortgage process. As first time buyers the process feels like a bit of a black box, but both Nadine and Daniel helped to walk us through, were very responsive and generally made things as stress free as possible. I would highly recommend them both.

May 8, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much for taking the time to share your kind words Dan & Tom, it has been our pleasure to be able to assist you getting you into your lovely new home. I hope you have a smooth move on the big day and anything we can do to assist, just let us know. Thanks again, Dan & Nadine - MeritMortgages.co.uk

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