MeritMortgages.co.uk Reviews 

84
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

My Experience with Merit Mortgages has been amazing, I appreciate how quick it was to contact my advisor Laura, she was there for me all the time!! Thank you Laura

Company replied

Rated 5 out of 5 stars

I have just completed a Equity Realese Mortgage with Daniel. From start to finish Daniel was always available to answer my questions, if he wasn't available he would let me know immediately when h... See more

Company replied

Rated 5 out of 5 stars

Daniel and Louise have been fantastic during our journey so far to buying a new home and ensuring we have the right protection cover. No question is too small, too daft and unimportant. They both have... See more

Company replied

Rated 5 out of 5 stars

Dan is absolutely fantastic. He’s incredibly responsive, knowledgeable, and always keeps you well informed. There’s never any pressure — he genuinely gives the best advice for your situation, even if... See more

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Merit Mortgages is an experienced mortgage and protection broker based in Basingstoke, Hampshire, proudly serving clients across England and Wales. Our team brings decades of expertise, helping a wide range of clients—from first-time buyers and home movers to remortgages and buy-to-let investors. As local residents ourselves, we understand the Basingstoke market inside out, offering valuable insight when you're making one of the biggest financial decisions of your life. At Merit, we’re committed to providing a personal and seamless service. You’ll have a dedicated mortgage and protection adviser and a named administrator working together to guide you through every step of the process—ensuring clarity, communication, and confidence from start to finish.


Contact info

4.8

Excellent

TrustScore 5 out of 5

84 reviews

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4.8

All reviews

(84)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient, helpful and easy to deal with

I spoke with Dan about my options for remortgaging and he couldn't have been more open and helpful, efficient and really quick to respond to my questions. Thanks!

July 6, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Hi Jamie, thank you so much for your lovely words, it was a pleasure to help you. Dan, & the Merit Team

Rated 5 out of 5 stars

Always a great service from Merit Mortgages

Daniel and the team at Merit Mortgages are super helpful, always make time for questions, polite and friendly. We have used Merit Mortgages a few times now and are always so impressed with the service.

June 6, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Hi, Kayleigh, thanks so much for your kind words. It's always a pleasure. Daniel, Kate, Richard, Nadine & Louise

Rated 5 out of 5 stars

Really friendly and helpful

Really friendly and helpful, would highly recommend and will be using them again

May 16, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Hi Hannah, thanks so much for your kind words. It was a pleasure being able to assist.

Rated 5 out of 5 stars

Dan and his team have been there for me…

Dan and his team have been there for me and my partner from our first-ever mortgage (after having some interactions with rather subpar mortgage brokers), some years ago to every new mortgage we have taken out. They prove themselves time and again and are the 'go to' for many of our family and friends who we have recommended them to. I wouldn't go anywhere else and they have clients for life.

March 18, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you Steve, we are delighted to have assisted you both and really appreciate you taking the time to leave a review. As always, anything we can do to assist in the future, just get in touch.

Rated 5 out of 5 stars

Over the moon with the service we…

Over the moon with the service we received, they really go the extra mile. Really easy to contact and kept great communication throughout the process and are so supportive.

April 17, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much Beth, I really appreciate you taking the time to share your kind words, not long now till you move into your new home! As always anything we can do to assist, just let us know :) Thanks again, Dan & the team at Merit Mortgages

Rated 5 out of 5 stars

First class service

I was introduced to Daniel by my Accountant. There is nothing better than a personal referral so we were off to a good start. Then Daniel took the time to find out about our circumstances, requirements, and attitude to risk. Merit Mortgages are a whole of market broker so not tied to any particular lender. Highly recommended.

April 14, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you very much for taking the time to share your kind words, I really appreciate it. I look forward to speaking to you again in the future as your plans progress! Thanks again, Daniel & the team - MeritMortgages.co.uk

Rated 5 out of 5 stars

Dan was extremely helpful and friendly

Dan was extremely helpful and friendly. He reminded me when the mortgage was up for review and then gently nagged so I would get myself organised. The team as a whole worked well to make updating my mortgage a relatively painless experience.

April 12, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks Patricia - it's always a pleasure! Glad we were able to help - Kate

Rated 5 out of 5 stars

Amazing and Professional!

Dan was incredibly comprehensive in his support; he worked tirelessly to secure us a deal that suited our priorities. He has been, and continues to be, with us every step of the way in our house-hunting journey; he even checked out a couple of properties on our behalf and saved us from a smallprint oversight! We look forward to continuing working with Dan and can only recommend him to others.

April 11, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks so much for your lovely words Zayna so glad we were able to help. Kate

Rated 5 out of 5 stars

Stress Free experience!

We first contacted Daniel last year, he was professional, patient and very knowledgeable. Unfortunately we were unable to proceed, however this year when we decided to buy the rest of our shared ownership house we knew we needed to get Daniel involved! Once again, he has helped us immensely and every team member we have dealt with has made the whole process stress free and easy for us. We would 100% recommend Merit Mortgages to anyone and won't hesitate to use them again when we look to re-mortgage.

March 1, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Hi Leah, Thanks so much for your kind words. It has been a pleasure helping you and we are so happy we have been able to assist you in buying the rest of your house! Daniel, Kate & Nadine

Rated 5 out of 5 stars

Highly professional service with personal consideration

Such a professional yet personal service. Daniel and his team continued to seek and secure the best deal for us right up until the moment of completion. Wouldn’t hesitate to recommend Merit Mortgages - thankyou Daniel

February 10, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you for taking the time to share your kind words Tracy - we really appreciate it, it has been our pleasure to assist you both - All the best until we speak again and anything else we can do, just get in touch. Thanks, Daniel & the team - Merit Mortgages.

Rated 5 out of 5 stars

Highly recommend - don't bother with anyone else

There are not enough words to say how amazing Dan and the team are. So helpful and supportive every step of the way. Was able to help on a really difficult buy/move. Couldn't have done it without them!
Cannot recommend enough!

February 1, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks so much! So happy to help whenever you need us!

Rated 5 out of 5 stars

First class service

We first found out about Daniel when we saw on Facebook all of the recommendations so got in touch and can see why. We were looking at buying a house and was hit with some obstacles along the way which was unexpected, instead of it seeming like a problem Daniel gave us options.

12 months later we are just in the process of exchanging contracts on a beautiful home, with Daniel even going to the lengths of contacting us just before exchanging to let us know the mortgage rates have dropped and signing us into a new fixed rate mortgage saving us thousands. Daniel has gone above and beyond what we ever expected, we would recommend Daniel to anyone looking for help in buying or selling a property and having the comfort that he is always just a phone call away for any questions. We cannot wait to move into our new home. Thank you Daniel !!
Paige and Chris

February 2, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Paige thank you for such amazing words! Daniel, Nadine and myself are wishing you and Chris a wonderful life in your beautiful new home

Rated 5 out of 5 stars

Outstanding service every time!!

I have used Daniel over many years when making some major financial decisions and his service has always been excellent. He has always gone above and beyond to ensure that I have the best product for my needs and I never have to worry because he has taken care of everything to make it all such a smooth process, keeping me informed every step of the way! He is completely reliable, punctual, incredibly helpful and knowledgeable. My partner and I have frequently asked for advice and he has never faltered with excellent, understandable advice. I really cannot recommend this company highly enough.

November 16, 2022
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much Linda for taking the time to share your very kind words, our absolute pleasure! :) Daniel@MeritMortgages.co.uk

Rated 5 out of 5 stars

I would highly recommend using Merit…

I would highly recommend using Merit Mortgages. Daniel and Kate were both fantastic. Daniel very quickly understood our requirements and put a huge amount of effort into securing us the best rate possible in extremely challenging times. Kate was friendly, professional and very organised which made the application process as easy as it could be. Thank you both!

November 11, 2022
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks, Lucy, for such a lovely review it was a pleasure to be able to assist you both. Kate

Rated 5 out of 5 stars

Helpful advice

Daniel is an informed mortgage advisor albeit I've not used their services the advise and contact given to me have been helpful.

November 4, 2022
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks for your kind words Julie. It was a pleasure to help

Rated 5 out of 5 stars

Great Mortgage Advice!

Great mortgage advice from Dan! He is very friendly, accommodating and responsive. We really felt he understood our needs and found us the best options, explaining everything and always happy to answer any questions. Would highly recommend!

August 9, 2022
Unprompted review
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Reply from MeritMortgages.co.uk

Hi Becky, thanks so much for your kind words, it was a pleasure to be able to help you. We look forward to speaking to you again when the mortgage is due to be renewed. Kate@Merit

Rated 5 out of 5 stars

Fast, hassle free, professional service

Dan is a very knowledgeable, professional, responsive and friendly person. He helped me get the best deal for my situation with a swift and hassle free service.

September 7, 2022
Unprompted review
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Reply from MeritMortgages.co.uk

Paul, thanks so much for your lovely words, it was a pleasure to be able to help.

Rated 5 out of 5 stars

Great, no pressure advice

Dan was superb from the start. I could arrange a meeting to suit my timescales and he took me through all the information gathering questions then gave me lots of options to choose from. We had a good discussion about these and he was incredibly helpful. I would definitely recommend Dan!

September 6, 2022
Unprompted review
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Reply from MeritMortgages.co.uk

Hi Rich, thanks so much for your kind words great to know you had such a positive experience with us.

Rated 5 out of 5 stars

Fabulous mortgage advice

Fabulous mortgage advice. Specific to my needs. Absolutely incredible service. Would highly recommend.

September 1, 2022
Unprompted review
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Reply from MeritMortgages.co.uk

Andrea, thanks so much. It's a pleasure to have been able to assist.

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