MeritMortgages.co.uk Reviews 

84
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

My Experience with Merit Mortgages has been amazing, I appreciate how quick it was to contact my advisor Laura, she was there for me all the time!! Thank you Laura

Company replied

Rated 5 out of 5 stars

I have just completed a Equity Realese Mortgage with Daniel. From start to finish Daniel was always available to answer my questions, if he wasn't available he would let me know immediately when h... See more

Company replied

Rated 5 out of 5 stars

Daniel and Louise have been fantastic during our journey so far to buying a new home and ensuring we have the right protection cover. No question is too small, too daft and unimportant. They both have... See more

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Rated 5 out of 5 stars

Dan is absolutely fantastic. He’s incredibly responsive, knowledgeable, and always keeps you well informed. There’s never any pressure — he genuinely gives the best advice for your situation, even if... See more

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Merit Mortgages is an experienced mortgage and protection broker based in Basingstoke, Hampshire, proudly serving clients across England and Wales. Our team brings decades of expertise, helping a wide range of clients—from first-time buyers and home movers to remortgages and buy-to-let investors. As local residents ourselves, we understand the Basingstoke market inside out, offering valuable insight when you're making one of the biggest financial decisions of your life. At Merit, we’re committed to providing a personal and seamless service. You’ll have a dedicated mortgage and protection adviser and a named administrator working together to guide you through every step of the process—ensuring clarity, communication, and confidence from start to finish.


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4.8

Excellent

TrustScore 5 out of 5

84 reviews

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4.8

All reviews

(84)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress-free, hands off, great service

Dan worked with me to get my original (and first) mortgage. Now 5 years down the line I returned for my re-mortgage. The whole process is hand-off which makes it stress free. Dan and his team seem really knowledgable about the market and were able to give me their thoughts on which best is available to me and why. His team are great, very responsive and make the process so easy - I barely feel like I did anything at all. Thanks Dan and Nadine, see you in another 2 years!

April 11, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you Amber, you are most welcome and we really appreciate you taking the time to leave a review. Thanks, Dan and the team at Merit Mortgages 😊

Rated 5 out of 5 stars

Professional & great service

Daniel Tillson and his team are fantastic, I have used his services since 2017 and he has consistently provided clear, professional and detailed guidance and support throughout my first mortgage, remortgage and then when moving home. Thank you very much!

March 18, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much for taking the time to share your kind words Hassan. It has been my pleasure to assist you over the years and I hope you fill your new home with many wonderful memories with your lovely family! thanks, Dan & the team at Merit Mortgages.

Rated 5 out of 5 stars

Need a Mortgage / Re-Mortgage? Look no further!

Dan listens to your mortgage needs, provides the advice necessary to meet them and then cracks on with getting you a good deal.

February 6, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you for your kind words Jason, much appreciated and I am glad I was able to assist. As always anything we can do, just get in touch. Thanks again - Dan & the team at Merit Mortgages.

Rated 5 out of 5 stars

Great service and communication

As first time buyers, my partner and I did not have the most knowledge about the process of getting a mortgage. Daniel was helpful from the very first online meeting we had and after. There was always consistent communication and he answered all questions we had very promptly. Having Daniel help us find a mortgage made a very stressful process not stressful at all, he handled everything for us and got us a really good mortgage. We would definitely recommend Merit Mortages to anyone looking for a reliable mortgage broker, and would definitely use them again in the future.

February 2, 2024
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you Charly for taking the time to share your kind words and it has been our pleasure to assist. Good luck to you both with the big move coming up and we hope you fill your new home with lots of wonderful memories! As always anything we can do to assist, just let us know. Thanks, Daniel and the team at Merit Mortgages :)

Rated 5 out of 5 stars

1st class service

I approached Dan and Merit mortgages to help me find the right deal for what I could afford and they didn’t let me down. They made the process really easy to understand and their professionalism is 1st class. Would definitely recommend and will definitely use them again

November 17, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks so much for your kind words, it was a pleasure to assist! Team Merit Mortgages

Rated 5 out of 5 stars

Exceptional Service and Expert Advice

I recently had the pleasure of working with Merit Mortgages for my mortgage and life insurance needs, and I am thoroughly impressed by their exceptional service and expertise.

From the very beginning, the team at Merit Mortgages demonstrated a deep understanding of the mortgage market. They provided me with tailored advice that perfectly suited my financial situation, guiding me through various mortgage options and helping me secure the best possible deal.

What really stood out was their knowledge about life insurance. They explained complex terms in simple language, ensuring I was fully aware of my options and how each choice could impact my future. Their recommendations were not just professional but also showed a genuine concern for my long-term financial well-being.

The entire process was seamless, with clear communication at every step. They were always available to answer my questions and address any concerns, making me feel valued and supported throughout.

Merit Mortgages has earned my complete trust and respect. I highly recommend their services to anyone seeking expert mortgage and life insurance advice. They are not just advisors; they are partners in your financial journey.

December 1, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks for your kind words Luke - it's been a pleasure to assist you all the way through - Kate and all of Team Merit

Rated 5 out of 5 stars

Spoke to Dan at Merit mortgages he has…

Spoke to Dan at Merit mortgages he has a wealth of experience and knowledge. He’s been very helpful and I will use him to get my mortgage.

December 7, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks Neal, appreciate you taking the time to share your kind words! Always happy to help so please get in touch when we can be of service. Dan and the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Merit Mortgages have been exceptional…

Merit Mortgages have been exceptional in thier attentive service and helpful advice. I have used thier service more then once and also recommended to several friends and Daniel Tilson has been brilliant. Patient and knowledgeable Dan has been very good. If you need help with your mortgage, please get in contact.

October 4, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks so much for your amazing words. It's been a pleasure to assist and we look forward to helping you and anyone else you recommend us to in the future. - Team Merit Mortgages

Rated 5 out of 5 stars

Literal God Sends!!

I honestly cannot praise Kate from Merit Mortgages enough.
Without going into too much detail, me and my husband had pretty much given up hope of ever being in a position to buy a property, given how difficult it is to get on the market. After speaking to Dan from Merit Mortgages for a full mortgage, which we found was not for us, we agreed to try for Shared Ownership and he put us in touch with Kate and OMG, this is the best thing that could have happened! Kate understood us as a family completely. She truly listened to our fears and worries, and reassured us that we were not hopeless, and that our dreams could be achieved. No question was silly, no phone call was a trouble, she has been a literal god send. Kept us up to date on everything and was clear in explaining what was required each step of the way.
We now have a Mortgage fully agreed, a house reserved and in the process of instructing solicitors - ready for the next step.

I honestly don’t know what we would have done without Kate and the team at Merit Mortgages. They come highly recommended from us, that’s for sure!

Thank you so so much, for everything!!

November 8, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Michelle, thank you so so much for your incredible review - I have immensely enjoyed supporting you both in this process and could not be more pleased to have played a small part in this journey. Kate and all of Team Merit

Rated 5 out of 5 stars

I am happy to recommend Daniel from…Merit Mortgages

I am happy to recommend Daniel from Merit Mortgages. Having known Dan for approx 6 years I trust his judgement and knowledge when it comes to finding the right mortgage for his clients.

His knowledge of the mortgage market place is immense, and better still up to date. He sits on the cutting edge of his industry, and is always willing to impart helpful information that provides me with a better understanding of what may be available when I next look for a mortgage.

Dan is also a particulary good person to be around and easily covers what would be a difficult conversation in a friendly and caring manner.

October 25, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

WOW! Gill - thank you for your incredible review and kind words about Dan - I know he takes such pride in the work he does so will be so grateful - Team Merit

Rated 5 out of 5 stars

Very happy with their hard work and support!

Very happy with their hard work and support during our application.
Kate and her colleague tried so many options across the market to find out the best mortgage option for us.

Thank you Merit Mortgages!

October 25, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you Cosmin - I look forward to assisting you again in the future. Wishing you all the best - Kate and Team Merit

Rated 5 out of 5 stars

Absolutely fantastic, can't review highly enough

Daniel was absolutely fantastic every step of the way. I recently purchased my first house and had a complex case and he was brilliant in securing me the best possible rate and checking regularly to make sure it was the best deal. Daniel was very understanding of my health conditions and ensuring I understood the process and taking the time to answer questions and communicate by text, email and video call throughout. He still checks in regularly to see how I am getting on and clearly loves what he does and helping people complete on their dream homes. I wouldn't use anyone else and am looking forward to remortgaging with him (as much as one can!!) ☺️

July 13, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you so much Sophie, over the moon we assisted getting you your first home and my pleasure to be able to have helped! I hope you (and the cats of course) are settling in nicely to your lovely new home and you are filling it with many happy memories already :) Dan & the team at MeritMortgages.co.uk

Rated 5 out of 5 stars

Dan has been fantastic dealing with our…

Dan has been fantastic dealing with our recent purchase. From the first meeting we have been so impressed and will definitely be using merit again for all future mortgages

October 6, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks Joe, we appreciate you taking the time to share your kind words. Good luck in your new home and as always anything we can do to assist, just get in touch. Dan and the team at Merit Mortgages.

Rated 5 out of 5 stars

Daniel was helpful, knowledgeable & friendly

Daniel was amazing with the whole process of moving house. He kept up updated with any better lender offers and speedy answering any questions. We would highly recommend to anyone.

September 21, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you for taking the time to share your kind words. I hope you are enjoying your lovely new home and fill it with many happy memories! As always if we can do anything to assist at all, please get in touch. Thank you again!

Rated 5 out of 5 stars

Great company

Great company, they helped explain everything and were able to be flexible with us as our situation changed during our mortgage application.

September 14, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks so much Simon for your lovely words! We wish you and your lovely family all the happiness in your new home! Kate, Dan & the Merit Team

Rated 5 out of 5 stars

Rang Merit Mortgages and was put in…

Please please please use Merit Mortgages if you need a mortgage. I can not rate them high enough, especially Kate. Rang Merit Mortgages and was put in touch with a lovely lady called Kate. She went above and beyond to ensure I got a mortgage at a good rate. Communication was smooth regardless if it was via email or phone call. Kate listened to what I needed. I would highly recommend Merit Mortgages. Thank you Kate.

June 28, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Sonia - thank you so much for your lovely words, we all you wish you every happiness in your new home and look forward to assisting you again when the time comes. Kate, Dan, Nadine & Louise

Rated 5 out of 5 stars

First time buyers

Taking the plunge to move house seemed daunting and long but we chose merit and Dan was amazing helpful communicative and sorted all the solicitors and life insurance out for us save us the hassle. He was professional and informative and wouldn't go anywhere else. Thanks for all your help Dan highly recommend.
Laura and steve

June 26, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Hi Laura - thanks so much for your lovely review - it's been a pleasure to assist you both. Dan and the Merit Mortgages Team

Rated 5 out of 5 stars

Wouldn't go anywhere else for mortgages and advice!

We've used Dan for all our mortgages and new mortgage products in the past 4 years and only have good things to say!
Dan is able to provide great information and advice and is accessible at various times of the day and week to fit around work and life. He's very responsive to emails and makes sure he gets the best deal he can for you. We will continue to use Dan going forward.

July 28, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thanks so much Amy for such a lovely review it's been a pleasure to assist you each and every time and we hope to continue to assist in the future. Dan and the Merit Team

Rated 5 out of 5 stars

Best value for money you can get!

Best value for money you can get!
Kate has been excellent in arranging my remortgage, helping me every step of the way, dispelling all the jargon and just being super supportive of my situation. Couldn’t recommend the company enough.

July 14, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Jack, thank you so much for your lovely words! It has been a pleasure working with you and I am so happy we were able to assist. Kate, and the Merit Team

Rated 5 out of 5 stars

Daniel was extremely helpful and…

Daniel was extremely helpful and attentive to the specific needs of our remortgage. The process was conducted professionally and within a very reasonable time. Very highly recommended.

June 6, 2023
Unprompted review
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Reply from MeritMortgages.co.uk

Thank you very much for taking the time to share your kind words, it was our pleasure and thank you for using Merit Mortgages. As always anything we can do to assist, please let us know. Daniel & the team at Merit Mortgages.

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