Merrick Binch Lettings  Reviews 

90
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Terrible lettings service. Would I recommend...in a word 'NO'. Their lettings service used to be good but has deteriorated badly in 12 months with poor overall customer service. A total lack of p... See more

Rated 4 out of 5 stars

The first thing to mention is that Wendy valued our house higher than other estate agents and sold just shy of asking price so we are very happy. It must be hard to judge but our buyers turned out to... See more

Rated 1 out of 5 stars

My house was let with Clare and her team for six months before I moved to a different estate agents. Clare was useless and did not have the knowledge required. Poor communication, information fr... See more

Rated 1 out of 5 stars

As a seasoned student landlord, I’ve dealt with many letting agents over the years—but none as disappointing and unprofessional as Merrick Binch. My son and three fellow students rented a well-pr... See more

Company details

  1. Real Estate Agents

Written by the company

Our vision is to continue to let more Coventry homes than our rivals. We do this by giving honest and transparent advice, being experts at presenting and marketing your home, and giving the utmost in personal customer service; and… To give back to the local community of Coventry by arranging charity events, donations, and fund raising activities.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

90 reviews

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1.4

All reviews

(90)

1 review in the last 12 months

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Rated 5 out of 5 stars

Sold a house on my behalf

Sold a house on my behalf, which was subject to a probate valuation which unlike others, they did free of charge. And dealt with it sympathetically, which is very important in a sad and emotional situation. Regarding selling the house Merrick Binch sorted everything, including showing prospective purchasers round, dealing with the solicitors etc. Sold it very quickly, and as such reduced their commision !! Highly recommended.

December 12, 2017
Unprompted review
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Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Great service !!

On the sales side they are great. Achieved the sales price we wanted and reasonably quickly too.

December 12, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

very responsive and brilliant …

very responsive and brilliant communication and advice. Would use again and recommend

December 12, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly, great customer service and they really care about doing a good job. Great service from start to finish from the guys on the phones to the management team.

December 11, 2017
Unprompted review
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Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Knowledgeable local agents

Nick did exactly what he promised, our house sold quickly and for a good price. I would recommend them if a friend was selling in Coventry.

December 11, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Excellent service and friendly team!

Excellent service and friendly team! Would highly recommend!

December 8, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful every step of the way would definitely recommend to anyone.

December 8, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Brilliant

friendly, Family run business. Would recommend.

December 8, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Great service.sold our property at a …

Great service.sold our property at a good price.Couldn't thank then enough.Thanks Guys

December 8, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

The service provided is second to none

The service provided is second to none. I have recommended Merrick Binch to my family and friends. Di really goes above and beyond to create a friendly competent service, a really lovely lady it was a pleasure to do business with.

December 8, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Excellent Service

Excellent customer service, really friendly and helpful when I was looking for the right property to suit my needs.

December 8, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

fantastic .would recommend anytime .

fantastic .would recommend anytime very pleased with communication and the very swift service thank you .

December 8, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Great Service

Friendly with a good professional approach. Keep up the good work guys.

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. Always contactable and kept me up to date with progress.

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

They have helped me sell several …

They have helped me sell several properties over the years, all have sold within days of being advertised.

Can't praise them enough.

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

What a great estate agency.trevor got …

What a great estate agency.trevor got us full asking price and di was amazing during and after the sale.they both took the stress of moving home away from us. highly professional.

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

They were brilliant

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Excellent advice

Excellent advice, down to earth guidance through every stage of the sale, and amazing support from Di and Nick in particular - they took the pain out of the sale, and informed me of everything as it happened, almost in real time.
Highly recommended!

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Excellent Experience

From start to finish the team handled our sale brilliantly. Great communication, customer service and extremely friendly bunch. I have two close relatives that have also used them recently and their experience was of the same quality. I would definitely recommend them as an estate agent.

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Excellent

Excellent, always around to assist and push the process forward.

December 7, 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

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