Terrible lettings service. Would I recommend...in a word 'NO'. Their lettings service used to be good but has deteriorated badly in 12 months with poor overall customer service. A total lack of p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The first thing to mention is that Wendy valued our house higher than other estate agents and sold just shy of asking price so we are very happy. It must be hard to judge but our buyers turned out to... See more
My house was let with Clare and her team for six months before I moved to a different estate agents. Clare was useless and did not have the knowledge required. Poor communication, information fr... See more
As a seasoned student landlord, I’ve dealt with many letting agents over the years—but none as disappointing and unprofessional as Merrick Binch. My son and three fellow students rented a well-pr... See more
Company details
Written by the company
Our vision is to continue to let more Coventry homes than our rivals. We do this by giving honest and transparent advice, being experts at presenting and marketing your home, and giving the utmost in personal customer service; and… To give back to the local community of Coventry by arranging charity events, donations, and fund raising activities.
Contact info
Hearsall Lane 191, CV5 6HE, Coventry, United Kingdom
- 02476 578888
- sales@merrickbinch.co.uk
- merrickbinch.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sold a house on my behalf
Sold a house on my behalf, which was subject to a probate valuation which unlike others, they did free of charge. And dealt with it sympathetically, which is very important in a sad and emotional situation. Regarding selling the house Merrick Binch sorted everything, including showing prospective purchasers round, dealing with the solicitors etc. Sold it very quickly, and as such reduced their commision !! Highly recommended.

Reply from Merrick Binch Lettings
Great service !!
On the sales side they are great. Achieved the sales price we wanted and reasonably quickly too.

Reply from Merrick Binch Lettings
very responsive and brilliant …
very responsive and brilliant communication and advice. Would use again and recommend

Reply from Merrick Binch Lettings
Very professional and friendly
Very professional and friendly, great customer service and they really care about doing a good job. Great service from start to finish from the guys on the phones to the management team.

Reply from Merrick Binch Lettings
Knowledgeable local agents
Nick did exactly what he promised, our house sold quickly and for a good price. I would recommend them if a friend was selling in Coventry.

Reply from Merrick Binch Lettings
Excellent service and friendly team!
Excellent service and friendly team! Would highly recommend!

Reply from Merrick Binch Lettings
Excellent service
Excellent service, very helpful every step of the way would definitely recommend to anyone.

Reply from Merrick Binch Lettings

Reply from Merrick Binch Lettings
Great service.sold our property at a …
Great service.sold our property at a good price.Couldn't thank then enough.Thanks Guys

Reply from Merrick Binch Lettings
The service provided is second to none
The service provided is second to none. I have recommended Merrick Binch to my family and friends. Di really goes above and beyond to create a friendly competent service, a really lovely lady it was a pleasure to do business with.

Reply from Merrick Binch Lettings
Excellent Service
Excellent customer service, really friendly and helpful when I was looking for the right property to suit my needs.

Reply from Merrick Binch Lettings
fantastic .would recommend anytime .
fantastic .would recommend anytime very pleased with communication and the very swift service thank you .

Reply from Merrick Binch Lettings
Great Service
Friendly with a good professional approach. Keep up the good work guys.

Reply from Merrick Binch Lettings
Very efficient and professional
Very efficient and professional. Always contactable and kept me up to date with progress.

Reply from Merrick Binch Lettings
They have helped me sell several …
They have helped me sell several properties over the years, all have sold within days of being advertised.
Can't praise them enough.

Reply from Merrick Binch Lettings
What a great estate agency.trevor got …
What a great estate agency.trevor got us full asking price and di was amazing during and after the sale.they both took the stress of moving home away from us. highly professional.

Reply from Merrick Binch Lettings
Excellent advice
Excellent advice, down to earth guidance through every stage of the sale, and amazing support from Di and Nick in particular - they took the pain out of the sale, and informed me of everything as it happened, almost in real time.
Highly recommended!

Reply from Merrick Binch Lettings
Excellent Experience
From start to finish the team handled our sale brilliantly. Great communication, customer service and extremely friendly bunch. I have two close relatives that have also used them recently and their experience was of the same quality. I would definitely recommend them as an estate agent.

Reply from Merrick Binch Lettings
Excellent
Excellent, always around to assist and push the process forward.

Reply from Merrick Binch Lettings
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







