I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Recommended to take these for muscle aches associated with CFS. They had an almost immediate positive effect on the muscle aches and the fatigue has lessened. Have taken them for a month and am de... See more
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Royal Mail let you and me down on my delivery which appears to have got lost in their system. But after telecom with yourselves you immediately despatched my replacement order. Hopefully Royal Mail w... See more
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Company details
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11K reviews
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Ordering from Metagenics guarantee your…
Ordering from Metagenics guarantee your delivery. I order today,and receive it tomorrow. I am totally pleased with their loyalty in providing such amazing products too. I am a loyal customer and shall continue to order my supplies through them.
June 29, 2026
Reply from Metagenics UK
Wow Annette, what a heartwarming message — thank you so much for your trust!
We’re truly delighted to hear that you’re so pleased with the fast delivery and that you experience our service as reliable.
Your loyalty means a great deal to us. Customers like you, who choose us time and again, inspire us to handle every order with the same care and attention. It’s wonderful to know that our products have become part of your routine.
If you ever have any questions or would like personalised advice, our team is always here for you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
You cancelled the subscription
Thank you, please could you resend theemail as we cant find it. You cancelled the subscription. What else can be said.
June 1, 2026
Reply from Metagenics UK
Thank you for your feedback, Mrs Espley.
We understand that a cancellation can sometimes feel quite straightforward. In this case, your subscription was cancelled because the item was temporarily out of stock. An email was previously sent to you explaining the situation, along with the next steps to follow.
We remain committed to keeping you clearly and transparently informed, especially in situations like this. Should you have any further questions or need assistance, we are here to help.
Please feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
was Nutri Advanced
after realising that Nutri Advanced had changed to Metagenics Uk - the order process was fine, I was able to find the magnesium glycinate and delivery was quick. thank you
June 22, 2026
Reply from Metagenics UK
Thank you for sharing your experience, Mandy—we truly appreciate your trust!
We understand that a name change can sometimes raise questions, so we’re very pleased to hear that everything remained clear for you and that you were able to find your magnesium glycinate with ease.
Your kind words about the smooth ordering process and fast delivery mean a lot to us. It’s important that every step, from browsing to receiving your order, feels simple and seamless.
Thank you again for taking the time to leave your feedback. If you ever have any questions or need guidance, our team is always happy to help at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s great to read this, Rex. Thank you for your short but impactful feedback about the quick delivery — we know how important it is for orders to arrive promptly.
We continue to work hard every day to maintain this level of service, so you can always order with confidence.
Please feel free to reach out if we can assist you further at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
My go to company
Great quality products Excellent service. Delivery has always been fast. Staff helpful when needing assistance
May 29, 2026
Reply from Metagenics UK
What a lovely recognition, Linda — thank you so much!
It truly means a lot to us to be your “go-to” company, and we’re delighted that you appreciate the combination of our product quality, fast delivery, and the helpfulness of our team. That complete experience is exactly what we strive to deliver every day.
It’s also great to know that you find our support team helpful whenever you need assistance — we’re always here for you.
If you ever have any questions or would like to share anything further, please don’t hesitate to contact us at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
First time using the subscription…
First time using the subscription option. Item sent and received before running out. Now I don’t have to worry about stocking up.
June 26, 2026
Reply from Metagenics UK
It’s so nice to read this, Lisa — and welcome to our subscription service!
We’re delighted to hear that your first experience went smoothly, and especially that you no longer have to worry about running out. That extra peace of mind and convenience is exactly what we aim to provide.
We hope this option continues to fit effortlessly into your daily routine. Thank you for taking the time to share your experience with us!
If you ever need to make changes or have any questions, we’re always here for you at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Always Excellent
With Metagenics, it’s easy to order and deliveries always come quickly. And no different this time. Have been a happy customer for many years now, having been recommended by my naturopath, their products are always excellent.
June 26, 2026
Reply from Metagenics UK
Dear Jean,
It’s a real pleasure to read your message — thank you so much for your many years of trust! We’re delighted to hear that ordering remains easy and that deliveries continue to arrive quickly, just as you expect. Your mention of your naturopath’s recommendation and your appreciation of our product quality truly mean a lot to us.
We strive to keep everything smooth and reliable, so you can continue to enjoy our products as part of your daily routine without any hassle. Your loyalty is genuinely appreciated.
If you ever have any questions or would like to get in touch, our team is always available at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
Easy and accurateEasy to order on line and arrived as…
Easy to order on line and arrived as expected.
June 26, 2026
Reply from Metagenics UK
What a pleasure to read your feedback, Christine!
We’re delighted to hear that you found the online ordering process easy and clear, and that your delivery arrived exactly as expected. That’s exactly the experience we aim to provide every time.
Your feedback encourages us to keep delivering this level of service. Should you ever have any questions or requests, please feel free to reach out to us at orders@metagenics.co.uk – we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Always a speedy delivery and excellent…
Always a speedy delivery and excellent products, would definitely recommend and will keep using for as long as needed.
June 25, 2026
Reply from Metagenics UK
Wow Steph, what lovely feedback to read!
It’s fantastic to hear that both our speedy delivery and product quality continue to meet your expectations. Your recommendation and your intention to keep using our products mean a great deal to us – that’s exactly what we strive for.
We look forward to continuing to provide you with the same smooth and reliable service in the future. If you ever have any questions or need assistance, our team is always here to help at orders@metagenics.co.uk.
Kind regards,
Ann – Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Joanne!
Your kind words about our fast and efficient delivery truly mean a lot to us – we always strive to ensure every order reaches you as smoothly and quickly as possible. It’s wonderful to hear this has been your consistent experience.
Thank you as well for your continued trust and loyalty. If there’s ever anything we can assist you with, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Procery good , product us excellent .
Product us excellent .
Took longer to deliver than expected.
Was a lot of taxes to pay which isnt good
June 16, 2026
Reply from Metagenics UK
Dear Yvonne,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you are happy with the quality of the product – that truly means a lot to us.
At the same time, we understand your comments regarding the longer delivery time and the additional taxes upon arrival. We realise this can impact your overall experience, and we take this kind of feedback seriously as we continue to improve our service and communication.
If you have any questions or would like further clarification, please don’t hesitate to contact our team at orders@metagenics.co.uk – we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
A big smile reading your message, Silvia — thank you very much!
We’re pleased to hear that your order arrived quickly and safely. We do our best to ensure every delivery is smooth and reliable, so it’s great to know this was your experience.
If you ever have any questions, our team is always here to help at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
You offer a great range of quality…
You offer a great range of quality supplements which support the many metabolic pathways so I will go back when I need to
June 22, 2026
Reply from Metagenics UK
Thank you very much for your kind words, Gisele.
We’re delighted to read that you appreciate the breadth of our range and the quality of our supplements. We put a great deal of care into this, so it truly means a lot to know it resonates with you.
It’s also wonderful to hear that you plan to return when needed — your trust is greatly valued. We will continue doing our best to provide a consistent and enjoyable experience that meets your expectations.
If you ever have any questions or would like personalised guidance, our team remains available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Great company and well explained…
Really easy ordering and well explained regarding what supplements were best for certain requirements. Postage was super quick and great tracking of parcel. Will definitely be ordering again 😊
June 22, 2026
Reply from Metagenics UK
Wow Vanessa — thank you so much for such a detailed and positive review!
It’s truly rewarding to hear that you found the ordering process easy and that the guidance helped you choose the right supplements. We put a lot of care into making this as clear as possible, so your feedback means a lot to us.
We’re also delighted that you appreciated the fast delivery and parcel tracking — we aim to make the whole experience smooth and transparent from start to finish.
We look forward to welcoming you back again soon. If you ever have any questions or need further advice, our team is always here to help at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Sue — thank you very much!
We’re delighted to hear that both the product and the fast delivery met your expectations. Ensuring a smooth and pleasant experience from order to delivery is something we truly value.
Your feedback encourages us to keep delivering this level of service.
If you ever have any questions or need support, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Finding you products very expensive
Finding you products very expensive, may have to source an alternative
June 22, 2026
Reply from Metagenics UK
Dear Anne,
Thank you for taking the time to share your feedback with us.
We completely understand that price is an important consideration, and we’re sorry to hear that our products feel expensive to you.
We place great care in the quality and formulation of our products, while striving to offer a reliable service. At the same time, we recognise that expectations and priorities can differ – your feedback is valuable in helping us reflect and improve.
Please don’t hesitate to reach out to us at orders@metagenics.co.uk. We’d be glad to discuss your needs and explore options that may suit you better.
Kind regards,
Ann – Metagenics UK
Prompt delivery & very good products
Prompt delivery & very good products. Hay fever calmed & sleep improved with Vit C & Quercetin Complex & Ashwagandha.
June 19, 2026
Reply from Metagenics UK
It’s a pleasure to read your feedback, Sarah!
Thank you very much for your trust and for sharing your experience. We’re delighted to hear that your order arrived promptly and that products like Vit C & Quercetin Complex and Ashwagandha have found a place in your daily routine.
It’s always valuable for us to understand how our customers incorporate our products into their everyday lives, so we truly appreciate you taking the time to share this.
If you ever have any questions or would like advice, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Robin – Metagenics UK
Incredibly fast delivery
June 19, 2026
Reply from Metagenics UK
Your review truly made our day, Andrew!
Thank you for your short but powerful feedback. We’re delighted to hear that our delivery speed impressed you — providing a fast and reliable service is something we focus on every day, so it’s great to see this reflected in your experience.
We really appreciate you taking the time to share your thoughts. If you ever have any questions in the future, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to assist.
Kind regards,
Robin – Metagenics UK
Impressed customer
This is my third time ordering from this company and have been very impressed with the efficiency and fast delivery time on each occasion.
Ordered on Friday, arrived Sunday.
Can’t fault this company and would definitely recommend them.
June 19, 2026
Reply from Metagenics UK
Wow Lizzie, what truly heartwarming feedback — thank you!
It means a great deal to us to know that you’ve placed your trust in us for the third time and had such consistent positive experiences. Your example of ordering on Friday and receiving it by Sunday perfectly reflects what we strive for every day: a smooth and reliable service.
Your recommendation is especially appreciated — it’s the greatest compliment we can receive. Thank you for taking the time to share your experience; it genuinely motivates us to keep delivering at this level.
We look forward to assisting you again. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.
Kind regards,
Robin – Metagenics UK
Excellent service ni e polite chap took…
Excellent service ni e polite chap took my order and payment arrived following day and left by the fro t door . Thank you
June 19, 2026
Reply from Metagenics UK
We are delighted to read your feedback, Phyllis!
Thank you very much for your kind words about our service. We’re happy to hear that our colleague provided friendly assistance over the phone and that your order arrived the very next day — just as expected. We also appreciate you mentioning the doorstep delivery, as these details help us keep our service consistent and reliable.
We truly value your trust and remain at your disposal whenever you need us. You can always reach us at orders@metagenics.co.uk.
Kind regards,
Robin – Metagenics UK
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