Purchased Rush guitar strap as they are difficult to find anywhere on the net! Was really pleased to find one on Metalshop.Overall a positive experience goods arrived well packaged & in brand new cond... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Metalshop uk are an exceptional company. Excellent choice for rock fans alike. I wish there was a store near me I could just walk into though. Quality clothing. Especially Wornstar. I'll be... See more
Company replied
I purchased a limited edition teddy that I could not buy new anywhere else, I could only find it preloved. It was cheaper on this website even though it was new. Once the order was placed I was advise... See more
Company replied
I bought some black cargo / combat trousers. I saw them on the website (which is very easy to use) and I saw exactly what I was looking for - great trousers at a great price. I ordered them and the... See more
Company replied
Still waiting for the item 😕
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Very hassle free shopping experience and speedy delivery. In love with my new shorts they fit perfectly and they were just what I wanted, would buy from here again!
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Excellent service and quick delivery. I live in Scotland and delivery time was actually only a few days. Really happy with the service and will be ordering again.
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Excellent quality goods and super fast delivery times. They also let you know straight away when goods are posted
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Great range of choice, very good prices. Amazing quality, super quick delivery. I will be back for more from them... 100% recommend this shop.
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The order arrived as Described by seller and on time too spent about 3 or 4 days sitting in the Czech Republic but I understand as it was probably still being processed at one of the UPS Depots
Company replied
Great service from start to finish, t-shirt is fantastic, got a lot of attention which made my day. Thank you.
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Promptly despatched I was kept informed of progress in shipping, item was well wrapped
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They had a specific skateboard deck I was after and delivered it in good time and very happy with it.
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Quick delivery and great price for their Affliction clothing. They also have a good range of products.
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Trust worthy company. Very quickly delivery. Very happy with the product. Will be buying again in the future.
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Product was sent quickly and arrived as in perfect condition
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Delivered as promised on time. Quality of item is good as described.
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Great quality item, attention to detail and arrived on time.
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Good quality, nice design, good delivery but a bit pricey
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Great company! Item as described, super fast delivery! Highly recommend!
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Great price and quick delivery on some hard to get items. Amazing :-)
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Good quality gear and delivery time very good.
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Arrived quickly and good quality product
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Ordered it easily got it delivered on time simple
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Found a rare pair of new rock boots on this site which I really love
Company replied
Great guitar strap love it to bits Pink Floyd the wall .💪💪💪
Company replied
Excellent service, goods delivered promptly
Company replied
Company details
Written by the company
We live for heavy music From the day we've learned how to walk, we are visiting metal gigs, concerts and festivals. For more than 15 years we are selling official band merchandise and since then we've pleased thousands and thousands of our customers.
Contact info
METALSHOP.CZ, s.r.o. Bystřice 174 73995 Bystřice, 73995, Bystrice, Czech Republic
- +44 330 808 2232
- info@metalshop.uk
- metalshop.uk
4.3
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Metalshop
Thanks for being with us! Your satisfaction is our driving force. Enjoy your merch! 🤘
Team Metalshop
Reply from Metalshop
Wow, thank you! Your review makes us happy and motivates us to do even better. 🤘
Team Metalshop
Reply from Metalshop
Hi Romina and thank you for leaving us a 5 star review 🥰
We're delighted to see your Heartless cardigan arrived quickly and we hope it keeps you warm over the winter🖤❤️
We'd love to see you again, but until then....Keep it metal, Caroline🤘
Great price and quick delivery on some…
Great price and quick delivery on some hard to get items. Amazing :-)
September 28, 2025
Reply from Metalshop
Hi Matthew and thank you for leaving us this amazing 5 star review 🥰
We're delighted to see your 💀Killstar order arrived in a timely manner and that you've been happy with our prices and selection of items.
We hope to see you again, but until then....Enjoy the autumn vibes and keep it metal, Caroline🤘
Reply from Metalshop
Hello Willie and thank you for leaving us a 5 star review 🥰 We're happy to see your Zakk Sabbath T-shirt arrived in good time.
We look forward to seeing you again, but until then....Enjoy the autumn vibes and keep it metal, Caroline🤘
Still waiting for the item 😕
August 30, 2025
Reply from Metalshop
Hello Ingrid, I've found two orders for you, one from 2024 and one from August 2025.
From what I can see on the UPS tracking there was a 'Return to Sender Requested' on the 15th September 2025 which is why your Killstar decoration wasn't delivered. The returned item was received by us on the 22nd September.
If you need any assistance, can I kindly ask that you contact our helpful customer service team at info@metalshop.uk
Kind regards, Caroline.
They had a specific skateboard deck I…
They had a specific skateboard deck I was after and delivered it in good time and very happy with it.
August 12, 2025
Reply from Metalshop
Hi Luke and thank you for leaving us a 5 star review 🥰 We're happy to see your Diamond X AC/DC skateboard deck arrived in a timely manner and we wish you many happy hours of skateboarding with it🛹⚡️
🥰We'd love to see you again, but until then....keep it metal, Caroline🤘
Reply from Metalshop
Hello Tracey and firstly thank you for being a customer of ours since 2024. It's always great to see you 🤘
Secondly, thank you for leaving us a 5 star review 🥰 We're happy to see your order arrived in good time & that you're pleased with your two T-shirts.
We look forward to seeing you again, but until then....Enjoy the summer and keep it metal, Caroline🤘
Reply from Metalshop
Hello Denver and thank you for leaving us a 5 star review 🥰 We're happy to see your Motörhead item arrived quickly. We hope to seeing you again, but until then....Enjoy the summer and keep it metal, Caroline🤘
Reply from Metalshop
Hello Gemma, we're sorry you didn't have a positive experience. Please check your private messages—we've written to you there to resolve the issue, it truly is very important to us. We are sorry about the carrier's mistake which we unfortunately could not control. Your satisfaction is our priority, and we'd appreciate it if you gave us the chance to rectify it. Thank you! Metalshop
Reply from Metalshop
Hello Rob, thank you for leaving us this excellent 5 star review and it's always great to see you....Have a fabulous summer and keep it metal, Caroline🤘
Rush Guitar strap
Purchased Rush guitar strap as they are difficult to find anywhere on the net! Was really pleased to find one on Metalshop.Overall a positive experience goods arrived well packaged & in brand new condition. Tracking could have been a little better as there was a 2-3 days lul in tracking which made me a little unsure of progress.However everything turned out 100% in the end.
May 25, 2025
Reply from Metalshop
Hi Robert, thank you for leaving us a 4 star review 🥰
We're happy to see that you found exactly what you were looking for 🎸 and that your guitar strap arrived in good time. You 'picked' a good one there 😉
Thank you for the feedback regarding the tracking. As I'm sure you're aware, the shipping and tracking is provided by a third-party and looking at your tracking information I can see your order was dispatched on the 26th of May and was delivered on the 3rd of June. Sometimes parcels can be held at one point by the courier for various reasons.
In the future, if there's ever anything you need help with, our customer services team are on hand and will always be happy to reach out to the shipping company for you. We'd love to see you again. Until then, enjoy the summer and …Keep it metal, Caroline🤘
Order arrived safely
The order arrived as Described by seller and on time too spent about 3 or 4 days sitting in the Czech Republic but I understand as it was probably still being processed at one of the UPS Depots
May 23, 2025
Reply from Metalshop
Hello Ayrton, thank you for leaving us a 5 star review 🥰 We're happy to see your Impaled Nazarene T-shirt arrived in time having being ordered on the 23rd of May and delivered on the 30th of May. Very occasionally parcels can be slightly delayed by the courier for various reasons. However, in the future, if there's ever anything you need help with, our customer services team are on hand and will always be happy to reach out to the shipping company. We hope to see again, but until then....Enjoy the summer and your new tee. Keep it metal, Caroline🤘
Reply from Metalshop
Hello Ryan and thank you for leaving us this FAB ⭐️review.
We're very happy to see you've been pleased with everything as well as your new Sleep Token bag 😃 On a personal note, these bags are great for gigs and festivals. That's where mine get used a lot!
As we only sell official merchandise, we trust the quality reflects this.
Oh, and we get new stock in every week, so do keep an eye out for new merch and offers. We look forward to seeing you again Ryan😃…until then, have a metal summer, Caroline🤘
Great service from start to finish
Great service from start to finish, t-shirt is fantastic, got a lot of attention which made my day. Thank you.
May 17, 2025
Reply from Metalshop
Hello Dean and thank you for taking the time to leave us this great 5 ⭐️review. Your Cliff Burton T-shirt certainly features a fabulous design and we're delighted to hear it's getting a a lot of attention🤩
We'd love to see you again, but until then....Keep it metal, Caroline🤘
Love it!
Very hassle free shopping experience and speedy delivery. In love with my new shorts they fit perfectly and they were just what I wanted, would buy from here again!
May 9, 2025
Reply from Metalshop
Hello Kayleigh and thank you for this FAB 5 ⭐️review. We're happy to hear you found what you wanted & the delivery was speedy 💨 Enjoy wearing the Heartless shorts, a brilliant choice, we're in love with them too. We hope to see you soon, but until then....Keep it metal, Caroline🤘
Great service.
March 21, 2025
Reply from Metalshop
Hello Janusz and thank you for giving us a 5 ⭐️ review. Enjoy wearing the T-shirt you ordered and we look forward to seeing you again, but until then....Keep it metal, Caroline🤘
Superb shop
Great range of choice, very good prices.
Amazing quality, super quick delivery.
I will be back for more from them...
100% recommend this shop.
March 20, 2025
Reply from Metalshop
Hello Klaudia and thank you for this great 5 ⭐️review. We're happy to hear the delivery was super quick 💨and that you found our prices to be good. Enjoy the footwear and Ghost socks We hope to see you soon, but until then....Keep it metal, Caroline🤘
Excellent
I bought some black cargo / combat trousers.
I saw them on the website (which is very easy to use) and I saw exactly what I was looking for - great trousers at a great price.
I ordered them and the delivery was very, very quick - the parcel arrived and was very well packaged so the trousers were in first class, brand new condition.
Excellent selection of items - very highly recommended.
March 18, 2025
Reply from Metalshop
Hello David and thank you so much for taking the time to leave us a 5 ⭐️review. We're happy to hear the delivery was super quick 💨and that you found our prices to be great. We hope to see you again, but until then....Keep it metal, Caroline🤘
Quick delivery and great price
Quick delivery and great price for their Affliction clothing. They also have a good range of products.
March 18, 2025
Reply from Metalshop
Hello Adrian, thank you so much for leaving us this 5 ⭐️review. We're happy to hear the delivery was quick and that you found our prices to be great too. Enjoy wearing the Affliction T-shirt 🔥and we hope to see you again soon, but until then....Keep it metal, Caroline🤘
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