Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
Company replied
Quite honestly an excellent service - it came when you said it would and it was all correct - even your chosen courier was good Prices were the best I could find and stock was the most comprehensi... See more
Company replied
I found the joist hangers I wanted on the manufacturer's website. Metro Fixings was only place I found that stocked the particular one I was looking for. Great range of stock. The price and the cos... See more
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Company details
- Building Materials Supplier
- Fastener Supplier
- Hardware Accessories Store
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service thanks
September 18, 2025
Reply from Metro Fixings
Good afternoon Martin,
Thank you for taking the time to review us - we're delighted you were pleased with our service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Ken,
Thank you for taking the time to review us!
We're delighted to hear about your positive experience ordering with us.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to leave us a review.
We're delighted to you were pleased with our service, product range and prices!
We hope to see you again in the future,
The Metro Fixings Team
Fantastic Company
Good quality product, well packaged and very fast next day AM delivery. Will use again and would thoroughly recommend.
August 22, 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us.
It means a lot to us to hear how happy you are with our service and that you would recommend us to others!
We hope to see you again soon,
The Metro Fixings Team
Order and delivery were quick and easy!
August 21, 2025
Reply from Metro Fixings
Good afternoon Stephen,
Thank you for taking the time to leave us a review - we're really pleased to hear about your positive experience ordering with us!
We hope to see you again,
The Metro Fixings Team
Called over the phone as a first time…
Called over the phone as a first time user. They were super knowledgeable, delivery was also really quick. Kept the job moving!!
August 15, 2025
Reply from Metro Fixings
Good morning Sam,
Thank you for taking the time to review us!
We're delighted we were able to help you out and keep your project moving - if there's anything more we can help with, please don't hesitate to get in touch again!
We hope to see you soon,
The Metro Fixings Team
Comprehensive product choice and good prices.
Much better choice than most builders merchants. Reasonable price and quick delivery.
August 12, 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us, we really appreciate it.
We're delighted to hear you found what you needed with us - if there's anything more we can help with, please do get back in touch!
We hope to see you again,
The Metro Fixings Team
Ordered 8.30 on fri was delivered 10.30…
Ordered 8.30 on fri was delivered 10.30 the following day. Impressed
August 11, 2025
Reply from Metro Fixings
Good afternoon Elliot,
Thank you for taking the time to leave us a review.
We work really hard to provide quality service and we're really pleased to hear we delivered!
We hope to see you again soon,
The Metro Fixings Team
Fantastic product as couldn't find what…
Fantastic product as couldn't find what I was looking for anywhere else
Thanks
August 7, 2025
Reply from Metro Fixings
Good afternoon Jason,
Thank you for taking the time to leave us a review.
We're really pleased we were able to help you find what you were looking for - please don't hesitate to get in touch if there's anything else you may need!
We hope to see you again,
The Metro Fixings Team
Good quality products
Good quality products, fantastic delivery performance.
Buy with confidence!
August 5, 2025
Reply from Metro Fixings
Good afternoon Mike,
Thank you for taking the time to review us - we're delighted you had such a positive experience ordering with us!
We look forward to seeing you again,
The Metro Fixings Tea
Reply from Metro Fixings
Good afternoon Richard,
Thank you for taking the time to reviews us, we really appreciate it!
We're delighted to hear that you were pleased with our service and your goods.
We hope to see you again,
The Metro Fixings Team
Very helpful and informative despite…
Very helpful and informative despite mine being a relatively small order
July 31, 2025
Reply from Metro Fixings
Good afternoon Mike,
Thank you for taking the time to review us.
We're really pleased we were able to help - service is super important to us, regardless of order size!
We hope to see you again in the future,
The Metro Fixings Team
All round quality.
Fast service, great packaging and a quality product at a sensible price. I was particularly impressed with the cardboard packaging strapping in place of plastic 👍but then I don't get out much!!
July 31, 2025
Reply from Metro Fixings
Good afternoon Richard,
Thank you for taking the time to leave us a review.
We're delighted to hear about your all-round positive experience! We made a real effort to go plastic free with our packaging as sustainability is incredibly important to us.
We hope to see you again,
The Metro Fixings Team
Was an easy process
Was an easy process, from a good website offering all the items I needed at a competitive price, ordered late on a Monday evening. Delivered 08:30 on the wednesday. good communication through the process will definitely use metro fixings again for our projects.
July 23, 2025
Reply from Metro Fixings
Good afternoon Jon,
Thank you for taking the time to leave us a review!
Providing high-quality service is super important to us, so we're absolutely delighted that you found the entire order to delivery process with us a quick and easy one.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Simon,
Thank you for taking the time to review us!
We're really pleased to hear you found our product range extensive and were happy with our delivery service.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Giuseppe,
Thank you for taking the time to review us.
We're really pleased to hear you were happy with our service and that you found us competitive.
We hope to see you again,
The Metro Fixings Team
The risks of low cost brands.
In my last order with Metro, I made the mistake of buying a cheaper brand of Unistrut-compatible P1186 fitting. I hadn't noticed you can specify the brand. The fittings delivered should have been 45 degree but were approximately 39 degrees and unusable.
I didn't bother returning the items as the postage would have cost more than the components were worth, and other items in the order were OK.
July 16, 2025
Reply from Metro Fixings
Good afternoon Colin,
Thank you for taking the time to leave us a review.
Sorry to hear you were unhappy with your fittings - please don't hesitate to get in touch with the team next time if there's anything they can help with.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Leslie,
Thank you for taking the time to review us.
We're delighted to hear you were pleased with our service!
We hope to see you again,
The Metro Fixings Team
Always helpful and fast response
July 14, 2025
Reply from Metro Fixings
Good afternoon Chloe,
Thank you for taking the time to leave us a review.
Our team work really hard to provide the level of service we'd hope to receive, so we're delighted to have achieved this for you.
We look forward to seeing you again next time,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Colin,
Thank you for taking the time to review us - we really appreciate it.
We're really pleased to hear your positive comments about the communication and service you received from us. However, we'd love to find out how we could have got your fifth star, especially as your comments are both very positive!
Thanks again,
The Metro Fixings Team
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