Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
Company replied
Quite honestly an excellent service - it came when you said it would and it was all correct - even your chosen courier was good Prices were the best I could find and stock was the most comprehensi... See more
Company replied
I found the joist hangers I wanted on the manufacturer's website. Metro Fixings was only place I found that stocked the particular one I was looking for. Great range of stock. The price and the cos... See more
Company replied
Company details
- Building Materials Supplier
- Fastener Supplier
- Hardware Accessories Store
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent website
Excellent website
Excellent prices
Well packaged fast delivery
Excellent customer service
They show you how many items they have in stock
July 10, 2025
Reply from Metro Fixings
Good afternoon Mark,
Thank you for taking the time to review us!
We're absolutely delighted to hear you had such an all-round positive experience. We work really hard to provide the best possible experience for our customers, so it means a lot to us to hear when we've got it right.
We hope to see you again soon,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Grant,
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with our service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Terence,
Thank you for taking the time to review us.
We're really pleased to hear you were happy with our service and that you had such a positive experience with our staff.
We hope to see you again,
The Metro Fixings Team
Quite honestly an excellent service
Quite honestly an excellent service - it came when you said it would and it was all correct - even your chosen courier was good
Prices were the best I could find and stock was the most comprehensive- the brochure supplied will be very useful too.
The packaging was a little damaged / ripped but nothing was missing
I will definitely order from you again and recommend you to others
July 8, 2025
Reply from Metro Fixings
Good morning Alan,
Thank you for taking the time to leave us such a thoughtful review.
We're delighted to hear how pleased you were with our service - we put a lot of effort into making it the best we can, so it's really helpful for us to hear from our customers how we're doing. I'll pass your comments regarding the packaging on to our warehouse team.
We look forward to seeing you again next time,
The Metro Fixings Team
Great sales service and communication
Great sales service and communication. Parts ordered with supplier and 1 shipment made
July 7, 2025
Reply from Metro Fixings
Good morning Stuart,
Thank you for taking the time to leave us a review - we love to hear from our happy customers!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good morning,
Thank you for taking the time to review us, we really appreciate it.
We're really pleased to hear you were happy with our service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Louis,
Thank you for taking the time to leave us a review.
It's great to hear you were happy with our product range and prices.
We hope to see you again,
The Metro Fixings Team
Great company
Great company, speedy delivery, well priced, used many times and never had a problem, great communication.
June 6, 2025
Reply from Metro Fixings
Good afternoon Nick,
Thank you for taking the time to review us.
We're so pleased to hear about your positive experience ordering with us - please don't hesitate to get back in touch if there's anything more we can help with.
We hope to see you again,
The Metro Fixings Team
Fast, Reliable, and Hassle-Free Ordering
I recently ordered from Metro Fixings and was thoroughly impressed with the experience. The website was easy to navigate, making it simple to find exactly what i needed. The prices were competitive, and the ordering process was straightforward. My order arrived on time and in good condition, well-packaged and exactly as described. The communication from the Metro Fixings team was excellent, with updates at every stage. I’ll definitely be ordering from Metro Fixings again.
June 24, 2025
Reply from Metro Fixings
Good afternoon Dan,
Thank you for taking the time to leave us a review - we really appreciate it!
We truly make every effort to provide our customers with a quality experience, so we're absolutely delighted you had such a positive one with us.
We look forward to seeing you next time,
The Metro Fixings Team
South Gloucestershire Project
Great product range with fast delivery on the in stock items
June 26, 2025
Unprompted review
Reply from Metro Fixings
Good afternoon Calvin,
Thank you for taking the time to leave us a review.
We're delighted to hear you were happy with our products and service!
We hope to see you again in the future,
The Metro Fixings Team
I needed specialist fixings for…
I needed specialist fixings for connecting Posi-Joists...the one's specified and I used were excellent...so easy to drive with an impact driver
June 18, 2025
Reply from Metro Fixings
Good afternoon Dominic,
Thanks for taking the time to review us.
Glad we could help you with your specialist items, please do get in touch when you need assistance with any more!
Hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Jim,
Thanks for taking the time to review us - we're happy to have been able to help!
We hope to see you again,
The Metro Fixings Team
Great range of products
Great range of products, best prices and delivered next day .. when needed!
June 10, 2025
Reply from Metro Fixings
Good afternoon John,
Thank you for taking the time to leave us a review.
It's great to hear about your positive experience ordering with us!
Until next time,
The Metro Fixings Team
Very competitive prices
Very competitive prices. Ordered product on Sunday evening, delivered Tuesday morning with proper packaging. Thank you!
June 10, 2025
Reply from Metro Fixings
Good afternoon Davide,
We really appreciate you taking the time to review us.
We're so pleased you were happy with our service - if you need anything else please don't hesitate to get in touch.
We hope to see you again soon,
The Metro Fixings Team
Excellent service
Excellent service. Easy online ordering, fast delivery and great communication 👍👌
June 12, 2025
Reply from Metro Fixings
Good afternoon Keith,
Thanks so much for taking the time to leave us a review!
We love hearing how we did and we're glad we got it spot on for you.
See you next time,
The Metro Fixings Team
The correct items all arrived on time…
The correct items all arrived on time and in good condition
June 6, 2025
Reply from Metro Fixings
Good afternoon Dave,
Thank you for taking the time to review us.
It's great to hear you were happy with our products and service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon El,
Thank you for taking the time to leave us a review.
We're so pleased to hear you've decided to make us your chosen supplier - it means a lot to us!
See you again soon,
The Metro Fixings Team
Excellent company to do business with, highly recommended.
As a new customer I found ordering on the website straightforward and user friendly. I found the items I required from a very impressive stock list and at a reasonable price. Communication with the company was excellent and the items were promptly dispatched.
I would have no hesitation on using this excellent company again. Five star service all round.
June 10, 2025
Reply from Metro Fixings
Good morning William,
Thank you for taking the time to review us - it really helps us to know when and where we're getting it right.
We're delighted that as a first time customer with us you had such a positive experience!
We look forward to seeing you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Daniel,
Thank you for taking the time to leave us a review.
We're delighted to hear you were happy with our service!
We hope to see you again,
The Metro Fixings Team
Great service
I am ordering Simpson Strong Tie products from Metro Fixings again, and I got my order wrong. My fault. I phoned the next day, spoke to Jon, he stopped my order just before it was dispatched, discussed my requirements, agreed on what I REALLY needed, corrected the order and it's now been sent out. First class service - and I get a small credit. Thank you Jon.
June 10, 2025
Unprompted review
Reply from Metro Fixings
Good afternoon James,
Thank you for taking the time to leave us a review.
We're so pleased we were able to help you with choosing the right products and getting them to you as quickly as possible. Your review has also been passed on to Jon, who was really appreciative of your positive feedback.
We look forward to seeing you next time,
The Metro Fixings Team
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