Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
Company replied
Quite honestly an excellent service - it came when you said it would and it was all correct - even your chosen courier was good Prices were the best I could find and stock was the most comprehensi... See more
Company replied
I found the joist hangers I wanted on the manufacturer's website. Metro Fixings was only place I found that stocked the particular one I was looking for. Great range of stock. The price and the cos... See more
Company replied
Company details
- Building Materials Supplier
- Fastener Supplier
- Hardware Accessories Store
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Materials ordered and delivered as…
Materials ordered and delivered as promised. Quick efficient transaction. Will use again.
May 30, 2025
Reply from Metro Fixings
Good afternoon Paul,
Thank you for taking the time to review us.
It's great to hear about your positive experience ordering with us - we're pleased you were happy with the products and delivery!
We hope to see you again,
The Metro Fixings Team
A1 website, A1 stock availability, A1 deliveryhad everything I needed in stock…
Metro had everything I needed in stock at excellent prices, their website was super easy to navigate. Ordered on Friday afternoon expecting delivery early the following week, however it all arrived before lunch the very next day despite it being a Saturday. Excellent service from start to finish.
May 30, 2025
Reply from Metro Fixings
Good afternoon Mike,
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with our products and services, and found ordering with us easy!
We hope to see you again,
The Metro Fixings Team
Really easy to buy and get what I…
Really easy to buy and get what I needed, totally recomend. I got everything resolved with one phone call. just make sure you have the product code and you will be fine.
May 20, 2025
Reply from Metro Fixings
Good afternoon Osmero,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you had such a positive experience ordering with us!
We hope to see you again,
The Metro Fixings Team
Product as described and delivered…
Product as described and delivered promptly. Would order from Metro again. Thank you.
May 22, 2025
Reply from Metro Fixings
Good afternoon Glen,
Thank you for taking the time to review us - we really appreciate it!
We're delighted to hear you were pleased with our service - it's what we aim for.
We hope to see you again soon,
The Metro Fixings Team
Fast a speedy deliver great sturdy…
Fast a speedy delivery, great sturdy product and value for money
May 22, 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us.
It's great to receive such positive feedback and hear about your positive experience ordering with us!
We hope to see you again,
The Metro Fixings Team
Very friendly staff and reasonable…
Very friendly staff and reasonable price. Glad to have a quality fixing provider hearby
May 16, 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to leave us a review.
We're really pleased to hear you were happy with our service! Quality service is at the heart of everything we do, so please do get in touch if you need a hand with anything else and we'll be glad to help.
Until next time,
The Metro Fixings Team
GOOD STOCK,GOOD PRICE AND EXCELLENT…
GOOD STOCK,GOOD PRICE AND EXCELLENT DELIVERY SERVICE.wOULD HIGHLY RECOMMEND
May 21, 2025
Reply from Metro Fixings
Good afternoon Kevin,
Thank you for taking the time to review us.
We're delighted to hear such positive feedback!
We hope to see you again soon,
The Metro Fixings Team
Good service.
No issues. An item on backorder was delivered much quicker than expected. Prices were competitive.
Will I return? Yes.
May 12, 2025
Reply from Metro Fixings
Good morning,
Thank you for taking the time to review us, it really helps us know where we are and aren't getting it right.
In this case, we're delighted we delivered the high-quality service we always aim for!
We look forward to seeing you next time,
The Metro Fixings Team
Fast comms & Delivery
Good fast comms. Fair pricing....and timely delivery = recommended.
And, well done for your plastic-free packaging! If only more followed your example...
May 9, 2025
Reply from Metro Fixings
Morning Elton,
Thank you for taking the time to review us - we really appreciate it!
We're delighted you were pleased with our service, it's so important to us that our customers leave us happy! We love that you've taken note of our effort to reduce our plastic packaging too - we're always trying to do our bit for the environment.
We hope to see you again soon,
The Metro Fixings Team
The service was second to none
The service was second to none, the selections were outstanding, so helpful when doing unusual jobs, I received the order in under 24 hours which is amazing,
I will not even consider using anyone else after the gentleman I spoke to sorted out all the details,
well done!!
May 2, 2025
Reply from Metro Fixings
Good afternoon Roger,
We really appreciate you taking the time to leave us a review!
Quality service is truly at the heart of everything we do, so hearing such positive feedback about the service you received from us fills us with pride. Thank you!
We look forward to seeing you again,
The Metro Fixings Team
Great service only found you on the…
Great service only found you on the internet at 3.0 clock in the afternoon and next morning at 8.15 you rang to say you were outside the house with the delivery
April 30, 2025
Reply from Metro Fixings
Afternoon Stephen,
Thanks for taking the time to review us.
Creating a positive customer experience is so important to us - we're delighted to hear we achieved that!
We hope to see you again soon,
The Metro Fixings Team
Absolutely brilliant!
Absolutely brilliant!
Prices are the best on the internet and delivery is so fast
May 1, 2025
Unprompted review
Reply from Metro Fixings
Good afternoon Mark,
Thank you for taking the time to review us.
Delighted to hear you had such a positive experience ordering with us!
See you again soon,
The Metro Fixings Team
Reply from Metro Fixings
Afternoon John,
We appreciate you taking the time to leave us a review.
The satisfaction of our customers is the most important thing to us, so we're so pleased you were happy with our service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good morning Colin,
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with our service and your experience with us - customer satisfaction is incredibly important to us.
We hope to see you again,
The Metro Fixings Team
Staff Knowledgeable & Efficient
Staff Knowledgeable & Efficient. Delivery always prompt & courier good. Will continue to purchase with Metro Fixings
April 17, 2025
Reply from Metro Fixings
Good morning Philip,
Thank you for taking the time to review us.
We're so pleased to hear that we've been consistently providing you with the quality service we strive for!
It was great to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good morning David,
Thank you for taking the time to review us.
We're so pleased to hear you were happy with your experience ordering from us - our customers's satisfaction is why we do what we do.
We hope to see you again,
The Metro Fixings Team
Great company to deal with
Great company to deal with. Good prices and prompt delivery.
April 15, 2025
Reply from Metro Fixings
Good afternoon Andy,
Thank you for taking the time to review us.
We're really happy to hear about your positive experience ordering with us!
We hope to see you again,
The Metro Fixings Team
Good all round service
Great and efficient customer service over the phone. Quick delivery
April 11, 2025
Reply from Metro Fixings
Good afternoon Adam,
Thank you for taking the time to leave us a review.
We're delighted that you were happy with our service and delivery - we're always aiming to provide the best experience possible for our customers.
We hope to see you again in the future,
The Metro Fixings Team
Reply from Metro Fixings
Hi Paul,
Thank you for taking the time to review us.
We're really pleased you were happy with the products and delivery you received from us! We are always striving to provide the best service for our customers, so we'd love to know what we could do to gain that 5th star - any feedback is welcome!
We hope to see you again,
The Metro Fixings Team
Needed some Simpson joist hangers…
Needed some Simpson joist hangers urgently as I'd been let down by another supplier. I placed an order late Thursday afternoon, goods delivered Sunday morning, perfect service.
April 11, 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us.
We're so pleased we were able to help you and keep your project on track, we'd love to help you again in the future - please don't hesitate to get back in touch!
We hope to see you again,
The Metro Fixings Team
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