1st Metropolitan Locksmiths Ltd Reviews 380

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Recently purchased new composite door which came with 3 keys. Needed spares. Found this company via internet search. Ordering straightforward. Payment easy, though was surprised at the price of keys (... See more

Rated 1 out of 5 stars

Importing from them was a nigthmare. - They sent shipments through custom office with proforma invoices instead of commercial invoices. - Commercial invoices, when issued, haded the following... See more

Rated 5 out of 5 stars

1st Class service by Stan, Spare padlock keys ordered online received promptly and fitted a treat. First time i've used them since moving from London many years ago when the father inlaw had a buildin... See more

Rated 5 out of 5 stars

I was extremely sceptical about taking a photo of a very specialised safe key, and expect it to work, as there were also some (not many) negative reviews, but I have to say I was 100% proved wrong to... See more

Company details

  1. Locksmith

Written by the company

Having an emergency? Call us on 020 7608 0809. Locksmiths, key-cutters, electronic entry systems, access control, and much more. All works quoted in advance.


Contact info

3.9

Great

TrustScore 4 out of 5

380 reviews

5-star
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Rated 5 out of 5 stars

Excellent

Excellent - I had to send a photo of the key - as non standard / excellent technical understanding and a quality product delivered

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend them.

Brilliant. These guys sorted out a new ignition key for my fifty year old Triumph TR6 using just a photograph of the old one.
I recieved new keys in the post two days after authorising payment. I'd definitely reccommend them and would certainly use them again.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Expert service - highly recommended

I required some replacement keys for very old aluminium doors. I found this company extremely helpful in identifying my key, cutting replacements to pattern and when I discovered the blade was too long, ordered new blanks and re-cut the keys without extra charge. Their communications were excellent and on the telephone were friendly, helpful and knowledgeable. I felt I was dealing with true craftsmen. I would unhesitatingly use them again

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Lost my tool chest keys, sent the information that was requested.
Thankfully they identified what I needed.
Quoted price for 2 new keys, with a link for payment.
Very easy transaction and would highly recommend.👍

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Prompt and efficient service! Speedy delivery! Would highly recommend 1st Metropolitan Locksmiths Ltd!

June 16, 2020
Unprompted review
Rated 4 out of 5 stars

Very good service and keys were…

Very good service and keys were absolutely fine. I think you got your charges wrong though! My fault for not checking.

June 16, 2020
Unprompted review
1st Metropolitan Locksmiths Ltd logo

Reply from 1st Metropolitan Locksmiths Ltd

Hi Peter,
I'm terribly sorry about this. I can see that, indeed, you were charged £2.40 too much by mistake. I will reimburse you for the difference and will email you to let you know when it's gone through.
Apologies once again,
Stan (key cutting dept. manager)

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