Plumbing & Gas Pty Ltd Reviews 626

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This url is also listed elsewhere claiming association with Alexandrina Plumbing of South Australia. I have now had the misfortune of dealing with both plumbing businesses. Please avoid them. I learne... See more

Rated 5 out of 5 stars

I had used Metropolitan Plumbing's many times for more than 10 years and always have been extremely satisfied with their service. We had a leaking water line that is connected to our water heater and... See more

Rated 2 out of 5 stars

I requested a quote for replacing two leaking outdoor taps (with a non-refundable call out fee of $141.90) and was quoted $1,839 for the job - that’s nearly $900 per tap. This included a vague com... See more

Rated 5 out of 5 stars

These guys are the best! Extremely professional and knowledgeable! I had some water damage that occurred on a Saturday. No one I contacted could respond same day except Metropolitan Plumbing. They sen... See more

Company details

  1. Plumber

Written by the company

We are a plumbing company providing our services across Australia.


Contact info

3.2

Average

TrustScore 3 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Installers were great

Installers were great. Explained a lot of the installation procedures. Did a great clean up. Will use them from now on for any repairs or problems that may occur. Would recommend them highly.

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting company

Disgusting company. They have ripped off a number of people and continue to do so until they are shut down. I do not encourage anyone to use them. Do not pay attention to the 'good' reviews. They were on ACA for a reason. Ripping off elderly people too. Just absolutely awful.
We work at a real estate agency and have had 4 separate experiences that Metropolitan Plumbing have charged an exorbitant amount for minor issues. The most recent one is the $1,150 to simply plunge a toilet for a renter. It was after hours, however, the price is still well above a standard after hours call out.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

I had used Metropolitan Plumbing's many…

I had used Metropolitan Plumbing's many times for more than 10 years and always have been extremely satisfied with their service. We had a leaking water line that is connected to our water heater and they were promptly here in less than a half hour. Luckily it wasn't anything major but they finished in no time. Prices are reasonable. Will continue to use their services and highly recommend them.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting amature company from the…

Disgusting amature company from the call centre to the technician all the way to the customer service manager at the head. Whatever you do don’t use these cowboys they are unprofessional and rip off merchants!!!

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Cowboys

I rang Metropolitan plumbing when a hose failed under our bathroom sink cold tap. They charged me to book the plumber $142, which I thought was fair. A plumber arrived later and gave a quote of $949 to replace the hose of the hot and cold water tap. I thought this was ludicrous and told the plumber that we would not be progressing with the job. On his way out the door, the plumber said "Enjoy your shower in the morning". Don't make the mistake I did and read the individual reviews of these predators. This morning, a company with greater integrity installed new hoses, installed isolation taps (so we don't have to cut of mains water), checked the hoses under the kitchen sink and changed a washer on an outside tap- all for under $300.

June 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look