This url is also listed elsewhere claiming association with Alexandrina Plumbing of South Australia. I have now had the misfortune of dealing with both plumbing businesses. Please avoid them. I learne... See more
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I had used Metropolitan Plumbing's many times for more than 10 years and always have been extremely satisfied with their service. We had a leaking water line that is connected to our water heater and... See more
I requested a quote for replacing two leaking outdoor taps (with a non-refundable call out fee of $141.90) and was quoted $1,839 for the job - that’s nearly $900 per tap. This included a vague com... See more
These guys are the best! Extremely professional and knowledgeable! I had some water damage that occurred on a Saturday. No one I contacted could respond same day except Metropolitan Plumbing. They sen... See more
Company details
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We are a plumbing company providing our services across Australia.
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I'm shocked at just how bad the service…
I'm shocked at just how bad the service provided by this company was so please be careful when searching for plumbers - they'll likely appear as a local plumber in search engines so be aware of company with the number 1300 404 190. I needed a simple job done and paid the $140.00 call out fee in advance. I'd booked the service 2 days in advance for between 7:00am to 11:00am - the plumber arrived at 4:00pm but probably would have arrived later if I hadn't called the office. The plumber then quoted a cost of more than $800 plus GST to replace a washer! He also tried to upsell a $1,500 tap replacement. I've wasted an entire day at home as well...
Very helpful and polite
Very helpful and polite. Quickly dispatched our clog!
Reasonably priced and problem-oriented…
Reasonably priced and problem-oriented techs. Solved quicker than I expected
Had a fantastic experience and can't…
Had a fantastic experience and can't praise them enough. High quality service and the heater is now back up running. Recommended!
Scammers
Charged $141 call-out before the visit, then turned up 3 hours late, and without even opening the gas log fire, quoted $3050 for a standard service. Then admitted that his boss told him to just charge $3000 for all these gas log fire issues.
Absolutely stunning
Absolutely stunning. Never worked with better professionals. Highly recommended!!
The technician was great
The technician was great, he knew exactly what the issue was and fixed it, now no more sweety sweetie nights
Top-notch service and honest business
Top-notch service and honest business. Highly recommend for any plumbing jobs.
Great service
Great service. On time. Fixed the problem without trying to upsell me on something that wasn’t needed.
Great service
Great service - explained everything well. Great customer service. Highly recommended
Arrived in 30 minutes and quickly…
Arrived in 30 minutes and quickly tackled the problem. Great experience and fantastic techs. Would recommend.
Very knowledgeable and friendly.
I had a clogged kitchen sink and they…
I had a clogged kitchen sink and they figured out what the issue was and fixed it within an hour. Very professional and very nice people
Had a stubborn blockage I couldn’t…
Had a stubborn blockage I couldn’t clear. Friendly tech from Metropolitan fixed it in no time. Great work guys
I am very glad I called Metropolitan…
I am very glad I called Metropolitan Plumbing when I did. The service that was done saved me a lot of headaches.
Ripoff over charging to the max
Ripoff over charging to the max
Steer clear scam company
They were great and attended quickly
They were great and attended quickly. Would recommend and use again
Super friendly and efficient
Super friendly and efficient. Everything looks great and was replaced in epic time. Thank you.
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