Plumbing & Gas Pty Ltd Reviews 626

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

This url is also listed elsewhere claiming association with Alexandrina Plumbing of South Australia. I have now had the misfortune of dealing with both plumbing businesses. Please avoid them. I learne... See more

Rated 5 out of 5 stars

I had used Metropolitan Plumbing's many times for more than 10 years and always have been extremely satisfied with their service. We had a leaking water line that is connected to our water heater and... See more

Rated 2 out of 5 stars

I requested a quote for replacing two leaking outdoor taps (with a non-refundable call out fee of $141.90) and was quoted $1,839 for the job - that’s nearly $900 per tap. This included a vague com... See more

Rated 5 out of 5 stars

These guys are the best! Extremely professional and knowledgeable! I had some water damage that occurred on a Saturday. No one I contacted could respond same day except Metropolitan Plumbing. They sen... See more

Company details

  1. Plumber

Written by the company

We are a plumbing company providing our services across Australia.


Contact info

3.2

Average

TrustScore 3 out of 5

626 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I'm shocked at just how bad the service…

I'm shocked at just how bad the service provided by this company was so please be careful when searching for plumbers - they'll likely appear as a local plumber in search engines so be aware of company with the number 1300 404 190. I needed a simple job done and paid the $140.00 call out fee in advance. I'd booked the service 2 days in advance for between 7:00am to 11:00am - the plumber arrived at 4:00pm but probably would have arrived later if I hadn't called the office. The plumber then quoted a cost of more than $800 plus GST to replace a washer! He also tried to upsell a $1,500 tap replacement. I've wasted an entire day at home as well...

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Charged $141 call-out before the visit, then turned up 3 hours late, and without even opening the gas log fire, quoted $3050 for a standard service. Then admitted that his boss told him to just charge $3000 for all these gas log fire issues.

July 17, 2024
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. On time. Fixed the problem without trying to upsell me on something that wasn’t needed.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - explained everything well. Great customer service. Highly recommended

July 19, 2024
Unprompted review

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