Mew Mews Fashion Reviews 1,509

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 560 reviews, reviewers had a great experience with this company. Customers are consistently happy with their purchases, praising the stylish designs and high quality of the products, which often exceed expectations and look even better in person than online. Many appreciate the durability of embellishments and the overall excellent craftsmanship, making them feel confident and receiving numerous compliments. The customer service is frequently highlighted for being responsive, helpful, and efficient in resolving issues and facilitating exchanges. People also note the smooth shipping process and timely delivery, with items arriving well-packaged and exactly as pictured. However, some customers also noted issues with product quality, describing items as cheaply made, with defects, and not matching the online images. There were also complaints about long delivery times, with some orders taking weeks or even months to arrive. Additionally, some reviewers experienced difficulties with returns and refunds, citing unhelpful customer service and a lack of proper resolution for defective products.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with the quality and appearance... See more

Quality

People report positive experiences with quality, with many consumers praising the high quality of materials,... See more

Order

Customers had ambiguous experiences with order, with many expressing significant frustration over delayed... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience with Mew Mews Fashion. The designs are stylish, the quality is good, and the items look just like the photos. Shipping was smooth and everything arrived nicely packaged. Overa... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

A woman friend of mine suggested to buy elegant and sensual dresses and so I did. Lot of choice, good quality, very smart features, good price. The only thing to improve the time of delivery in few d... See more

Company replied

Rated 5 out of 5 stars

I originally ordered a few dresses from this site just to try it out, and I honestly didn’t expect them to become some of my most complimented outfits. Every time I wore one of the dresses, someon... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

ABSOLUTELY PERFECT!!

ABSOLUTELY PERFECT!!! Like the pictures

December 31, 2025
Unprompted review
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Reply from Mew Mews Fashion

Hi Mascia! Thank you for your enthusiastic review! We work hard to ensure our products live up to the photos and your expectations, so reading "ABSOLUTELY PERFECT!!" truly made our day. We sincerely appreciate your support.

Rated 5 out of 5 stars

Great quality and on point fit of an embellished dress

I ordered an embellished dress and it was beautiful! It was delivered very quickly and although I had to exchange for a different style, the size was on point and the customer service was prompt and easy to follow for an exchange. I would definitely order from them again!

January 30, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Andrea! Thank you for this wonderful and detailed review! We are so happy to hear that you loved the embellished dress, and that the fit was perfect for you. It's also great to know that our customer service team could assist you smoothly with the exchange. Your comment about ordering again is the highest compliment we could receive. We look forward to serving you in the future!

Rated 5 out of 5 stars

Amazing dress ♥️

February 4, 2026
Unprompted review
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Reply from Mew Mews Fashion

Karina! Thank you for your lovely feedback. We're so glad you love your amazing dress ❤️ Looking forward to dressing you again!

Rated 5 out of 5 stars

Great experience

Both times I ordered from them, the delivery went smooth and the dresses were a show stopper.

February 3, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Ana!Thank you so much for your kind words! We are thrilled to hear that you love your dresses and that your shopping experience was smooth. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Mew Mews Fashion best products ever

Mew Mews Fashion has the best product quality that I have experienced. Their customer service is impeccable and the delivery delays are very short. I am extremely happy with all the products I have received so far and will continue to order more! 🥰

February 3, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Andrea! Thank you so much for your wonderful feedback😊 We are thrilled to hear that you're happy with our product quality, customer service, and speedy delivery. Your support means the world to us—we can't wait to serve you again soon!

Rated 1 out of 5 stars

Impossible to return

I bought a dress that was a horrible quality and when I tried to return it they completely ignored my email. They don’t respect EU laws

January 1, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Sally! Thank you for bringing this to our attention, and we sincerely apologize for the delay in responding to your email regarding your return request. We take all customer concerns seriously and fully comply with EU consumer rights. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 1 out of 5 stars

Beware of this cheating, dishonest company!!!

I bought a dress from Mew Mew that doesn’t fit—it’s far too long. When I tried to return it, I found out they refuse to give a return address unless I agree to buy another dress. I’ve been asking for the return address for over two weeks and keep getting ignored.

This is extremely frustrating and illegal under European consumer protection law. EU customers have the right to return items that don’t fit. Mew Mew is selling to European customers while deliberately ignoring these laws. Beware of this cheating company. This company practices are misleading, unethical, and unacceptable.

January 22, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love!Thank you for sharing your concern, and we sincerely apologize for the frustration you have experienced regarding your return request. Providing a positive customer experience is our priority, and we fully respect and comply with EU consumer protection regulations.We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 5 out of 5 stars

Stunning!

I ordered the dress 2 months prior for a gala, theme was 50th "Gold" year. This was the best dress for it! I emailed and touched base with customer service, they were on top of the order and was able to give me an approximate delivery, I received the dress within 7 weeks, just in time before the gala and minor tailoring, needed a clasp at the top (my recommendation for this dress to Mew Mews). This dress was made to order. Arrived in prestine condition! Like previous review, the dress is comfortable. The triangles under the armpit were slightly poking, but tolerable. Not painful at all. The dress arrived a bit longer for adjust ment flexibility, I just cut the length myself a few inches. Did not need a tailor for it! "Each metal triangle comes with plastic covering that takes some TIME to take off. So make sure you save time for that. It was very elegant and surprisingly light to wear. The gold pieces can be bent backwards." I didnt peel the plastic pieces off, and it was still shiny and stunning. However, by the end of the evening after dancing and moving around, there was some clear plastic covering separating. Not a big deal at all. No one even noticed! People I didnt know wanted to come up to talk and feel the dress! Definitely a stunning and comfortable dress!

January 24, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Ada! Thank you so much for your detailed and glowing review! We are delighted to hear that your gold dress was perfect for the gala and that our team could help ensure it arrived in time. We truly appreciate your helpful feedback about the clasp and the plastic coverings — it’s incredibly valuable as we continue improving our designs. We hope to have the pleasure of dressing you again for another special occasion! ✨

Rated 5 out of 5 stars

You will not be disappointed

You will not be disappointed they helped every step of the way. I reached out about a dress was nervous but they eased my mind completely they helped me every step with my order. The order came so fast I didn't realize it was the dress when I opened the package I was AMAZED exactly as pictured. It literally took 3 days. I will tell everyone about Mew Mews this will be by go to shop forever.

January 27, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Bionca! Thank you for your wonderful feedback! We're thrilled to know that you felt supported throughout your order and that your dress arrived quickly, looking just as amazing as you imagined. It means so much to us that you’ll recommend Mew Mews—we can’t wait to welcome you back!

Rated 1 out of 5 stars

Alixpress dress for a house of cb…

Alixpress dress for a house of cb pricing. The material didn’t live up to the expectation at all.

January 21, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Kenydi! Thank you for your feedback, and we sincerely apologize that the material of the dress did not meet your expectations. We aim to provide quality that matches our pricing. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 5 out of 5 stars

I love that Mew Mews has videos of the…

I love that Mew Mews has videos of the models moving in the clothing. I really like how durable the sequins, fringe, and bedazzles are on the clothing. I wore for New Years and got so many compliments from my Fiance and friends. I am always excited to put on Mew Mews dresses for going out on weekends!

January 29, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Maggie! Thank you for sharing your experience! We're so glad you enjoy the videos showing our pieces in motion and that the quality of the sequins and beading impressed you. It’s wonderful to hear that your New Year’s dress brought so many compliments. We look forward to helping you shine on many more weekends to come!

Rated 5 out of 5 stars

Absolutely perfect dress!

Absolutely perfect dress!

January 23, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Silvana! Thank you for your kind words. We are delighted that your dress is absolutely perfect for you. Hope to welcome you back for more beautiful styles soon!

Rated 5 out of 5 stars

Absolutely amazing!!

I've been looking for a stunning dress for Valentine's Day for a long time and I found the best one in the Mew mews collection!! This dress is absolutely fabulous !! The quality is really amazing and my choice of dress exceeded all expectations ❤️ thank you Mew mews,i really love my new rhinestone dress!!

January 22, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Sophie! Thank you for your heartfelt review❤️ We are overjoyed to know that your Valentine’s Day dress exceeded your expectations and that you love the quality and style. It's an honor to be part of your special moments. We can't wait to see you shine in more Mew Mews styles soon!

Rated 5 out of 5 stars

Beautiful Gold Bracelet

Beautiful Gold Bracelet
It's thick, heavy, and beautifully colored gold bracelet. I have small wrists so I have to wear this upper wrist or else it will fall off.

January 21, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Christina! Thank you so much for sharing your thoughts on our gold bracelet! We’re glad you love its look and feel. If you’d like sizing advice for a more secure fit in the future, please feel free to reach out to our customer care team—we’d be happy to help. We appreciate your support!

Rated 5 out of 5 stars

Amazing dresses I love it 😻 thank you…

Amazing dresses I love it 😻 thank you so much for your product and fast delivery

January 27, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Maneki!Thank you for your lovely feedback😍 We’re delighted that you love your dress and had a smooth delivery experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Beautiful quality & seamless experience

I had an amazing experience working with Mew Mews Fashion. The communication was clear and professional, shipping was smooth, and the quality of the piece exceeded my expectations. The dress fit beautifully, looked exactly like the photos, and photographed so well. The design is elegant, flattering, and made me feel confident the moment I put it on. Overall, this was a seamless collaboration and I’d absolutely recommend Mew Mews Fashion to anyone looking for standout, high-quality pieces.

January 22, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Paige! Thank you for such a detailed and glowing review! We’re truly thrilled to know your dress fit perfectly, looked just like the photos, and made you feel confident. Our team strives to deliver clear communication and high-quality pieces, so feedback like yours means the world. We can’t wait to dress you again!

Rated 5 out of 5 stars

best fit!

quality and fit of clothing was excellent!

January 25, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Stacy! Thank you for your positive review! We’re so happy to hear that you’re pleased with the quality and fit of your clothing. We hope to welcome you back for more great pieces soon!

Rated 1 out of 5 stars

Do not trust the sizing and NO REFUNDS

Do not trust the sizing or the pictures. The L size of the dress I purchased was way out, at best a small size 12. The fabric was no where near the bright colours shown on the website. Also this firm do not do refunds, only gift cards and exchanges, not overly helpful if you cannot trust the sizing as you're unlikely to buy again. Purchase at your peril, especially if you are a UK12 or 14.

Would definitely not buy from them again, the no refund policy is ridiculous.

January 27, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thank you for your feedback, and we sincerely apologize that your experience did not meet your expectations regarding sizing and color accuracy. We continuously work to improve our product descriptions and visuals. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 5 out of 5 stars

Great quality dress.

You've GOT to get you one of these! This dress is one of my favorites. I really have nothing negative to say about this item.

January 27, 2026
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Reply from Mew Mews Fashion

Hi Nouis! Thank you so much for your wonderful review! We are thrilled to know that this dress is one of your favorites and that you are so happy with the quality. Your recommendation truly means a lot to us — we can't wait to see you in more Mew Mews favorites soon❤️

Rated 1 out of 5 stars

Horrible low quality fabric

Horrible low quality fabric, extremely bad workmanship. Clothes in reality is nothing like on their website. It's unwearable, unrepairable and unrefundable..

January 27, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi vera! Thank you for bringing this to our attention. We sincerely apologize that the product did not meet your expectations, as we are committed to delivering high-quality items. We’ve shared your feedback with our team for review. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you.

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