Privalia México Reviews 

1,710
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Main service is quite good, good brands are offered along with good rates, yet freight forwarding and distribution options that often the brand picks to deliver items it's bad as well as their reply... See more

Rated 2 out of 5 stars

The deliveries takes too much time, in the returns I have to pay for shipping costs, twice, (when i buy the product and when I return it) and is not my fault that one brand has different sizes than ot... See more

Company replied

Rated 2 out of 5 stars

My purchases are ok i have no problem with that, but i pay for premium service one month ago, and everytime that i want to buy in mi ticket appear the amount of the sending service, ive send more than... See more

Company details

  1. e-Commerce Service

Written by the company

Las mejores marcas de moda & lifestyle a un solo click, con hasta un 70% de descuento. Encuentra promociones diferentes todos los días. Encuentra marcas como: Guess, Calvin Klein, Tommy Hilfiger, Hollister, Mango, Under Armour, Puma, Levis, Lacoste, y más.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(1,710)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent

excellent, i prefer the package will be in a box next time, everything was in a plastic bag and it could be broken.

May 10, 2018
Unprompted review
Rated 5 out of 5 stars

It is safe to buy there

It is safe to buy there, the products are of the best quality and the best brands. As for prices are much lower than in stores of the same brands. It's like going to the malls of san antonio tx but from your house. I like to buy in privalia.

May 10, 2018
Unprompted review
Rated 5 out of 5 stars

PERFECT!

Every product I ordered was in perfect conditions.
Also I got them sooner than expected, and they were pretty cheap!

May 8, 2018
Unprompted review
Rated 5 out of 5 stars

My order arrived even sooner than…

My order arrived even sooner than expected and in excelent conditions.

May 5, 2018
Unprompted review
Privalia México logo

Reply from Privalia México

That is truly great to hear! and we´re with other courier companies in Mexico for an even faster and more suprising shiping times! stay tuned!

Rated 5 out of 5 stars

excellent!

ok was excellent, the service,I received the things just at time, Privalia have good deals!

May 4, 2018
Unprompted review
Rated 4 out of 5 stars

My last order

My last order, I think take a little more time to arrive and I don´t remember exactly the date of deliver.

Thanks for your time.

May 3, 2018
Unprompted review
Rated 4 out of 5 stars

i bought 3 pair of shoes

i bought 3 pair of shoes, in diferents brands, but I hope that all the shoes arrive at the same time, this never happened one brand arrive first and the other brand is not arrive yet.

May 3, 2018
Unprompted review
Rated 3 out of 5 stars

I have received many times damaged…

I have received many times damaged clothes or goods, I understand the prices are low but anywhere is mentioned the products are damaged and therefore they are cheap.

May 3, 2018
Unprompted review
Privalia México logo

Reply from Privalia México

Hi Alejandro!

Thank you for sharing your concerns regarding the products. We apologize if you did not receive what you expect. If you have any other doubt or question, please let us know so we may help you.

Rated 5 out of 5 stars

great

excellent online page to buy everything you need

May 3, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look