MGP Heathrow 

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Rated 1 out of 5 stars

1.5 hours waiting, rude responses and the driver had no idea what he is doing. After one hour, they asked me to go to level 5 to the pick up because they are 5 min away. Since then I waited anothe... See more

Rated 5 out of 5 stars

These guys have my repeat business for good, or at least the foreseeable future. They are decent value and have frequent early-bird discounts, they turn up when they say they will and manage the hand... See more

Rated 5 out of 5 stars

Drop off and pick up worked very well without delay and handover/collection took minimal time. Great service. Instructions to LHR short term car park for pick up on return from Terminal 3 Arrival... See more

Rated 1 out of 5 stars

Very unhappy! Please ignore previous good review! How ironic! Subsequently found my sat nav had been taken, no damage so clearly an inside job - absolutely no interest from the company - no apology... See more

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Rated 5 out of 5 stars

Extremely efficient service

Everything was just as expected from the clear instructions supplied. Very helpful attendant at grey desk, keys all ready on our return despite delay getting through customs. Cannot fault the service and will definately use again.

April 11, 2016
Unprompted review
Rated 5 out of 5 stars

Makes travel in and out of Heathrow stress-free

We have always found the MGP Heathrow service very helpful and convenient, but it is now even better! Having the concierge desk located inside the short-stay car park next to the lifts means you can just drop / collect the keys without having to worry about precise timing of meeting a driver outside (also no more dashing through the rain with luggage). Many thanks for your friendly and reliable service - top marks!

April 6, 2016
Unprompted review
Rated 5 out of 5 stars

Easy Parking

Have used MGP a few times over the last couple of years and every time they provide a first class service. Dropping your car close to the terminal takes the hassle out of parking and the bonus is your car is waiting for you when you get back no buses or walking for miles.

March 29, 2016
Unprompted review
Rated 5 out of 5 stars

Heathrow Valet parking

Have used this company for many years as well their sister company at Gatwick and always received prompt, polite and efficient service. Good value and excellent service provided.

February 5, 2016
Unprompted review
Rated 2 out of 5 stars

Didn't have any details for me on arrival

Very very disappointed on my experience at Heathrow especially after I have used in Gatwick with no hitch.
On arrival in short stay parking (the new way of dropping off your car as originally it was collected at drop off) the attendants at the desk had no info on me even though I presented them with an email from mgp showing receipt of payment. They told me to call various numbers and kept coming back to original person. Finally after 45 mins of this they told me I had to pay again (which was now more money as on the day). They should have taken the receipt and email correspondence as given but they did not.
After forwarding the emails over I managed to get my refund of the original price and no offer to refund the increased amount. I also emailed a request for this as I shouldn't have paid the increased amount and have had no response.
After this experience I have no option but to not use MGP Heathrow again.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Heathrow parking

Most efficient and excellent value for money. We were given all the information that we required to park at Heathrow which was a first time experience for us. Our car was available for collection immediately even though we were an hour early on our return. Highly recommended.

November 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service took the stress out of travelling abroad

This is the sixth time we have used the Meet and Greet service and it is excellent. The online booking system is very easy to use, there is no need to phone when you are en route, arrival and return instructions are clear and there is someone at the desk to take an return your keys.

Will continue to use this excellent service.

October 28, 2015
Unprompted review

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