Mia’s Luxury Reviews 

102
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Order placed on a Sunday & hand delivered the following day. Very attractive packaging. Competitively priced as well.

Rated 5 out of 5 stars

First Class! I ordered 2 Ashleigh and Burwood wild things diffuser refills which I’m unable to find locally. The online shopping experience was great. Communication re despatch and delivery was g... See more

Company replied

Rated 5 out of 5 stars

I recently ordered an item of furniture for an event and needed it within a short timeframe. There was some complications with the delivery, parcelforces fault, but Mia was great she kept me updated t... See more

Company replied

Rated 5 out of 5 stars

Bought a glass/chrome hall table from Mia’s. Outstanding customer service. Delivered in person the next day, all bubble wrapped and perfectly protected, they even positioned it in my hallway for me... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

Stockists of luxury furniture and homewards from Culinary Concepts and Ashley & Burwood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and in perfect…

Quick delivery and in perfect condition, smells beautiful!

December 7, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

We are really glad you like them, the two you chose are superb! Thank you for taking time to leave your kind review,

Rated 5 out of 5 stars

Happy customer.

Second purchase of items in recent weeks. Arrived as before, promptly and well wrapped. An extra thank you for letting me know when certain items were back in stock. I suspect I’ll be shopping with you again soon!

November 29, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

That's great news Pam, thank you for your continued custom, and for taking time to give your kind review.

Rated 5 out of 5 stars

Excellent value

Excellent value, service & product

November 25, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you kindly for your feedback Michael, its truly delightful to know we are serving our customers in the best way possible.

Rated 5 out of 5 stars

Brilliant service.

Thank you. I love the mirror. Excellent customer service.
Thanks again.
Jan D.

November 24, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you Jan for taking the time to review Mia's Luxury, you chose a fabulous mirror, we look forward to seeing you again.

Rated 5 out of 5 stars

Most chuffed

My order arrived very promptly (and so refreshing not being charged for delivery). Packaged very well and as it is a present it was a shame to open the wrapping to check. Would definitely recommend.

November 23, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you for your feedback Rachel, we will give thought to our MIA's wrapping of products at this time of year, and so glad you are happy with our service.

Rated 5 out of 5 stars

Lovely candles nicely wrapped

Lovely candles nicely wrapped . Would have been nice to leave the wrapping unstickered as these were a present and I wanted to look at them before I gave them to the recipient - so separate stickers to add on later would have been nice
Great product and lovely fragrance

November 22, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you for your feedback Carole Ann, MIA's pride themselves on gift presentation hence the way your purchase is beautifully wrapped before it is despatched to you. However, maybe its something we need to consider this time of year when customers are buying presents, we understand it is nice to see the product before you give it as a present. We will give some thought to this.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very quick to sort any issues. 😀

November 17, 2019
Unprompted review
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Reply from Mia’s Luxury

Thank you for your kind feedback Helen, very much appreciated.

Rated 5 out of 5 stars

Would shop again!

Quick delivery, good comms, sensible packaging, item as expected.

November 15, 2019
Unprompted review
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Reply from Mia’s Luxury

Hi Rosie, thank you for your kind feedback, and further order which is speedily on its way to you.

Rated 5 out of 5 stars

great quality products

Fantastic products delivered securely

November 9, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you for taking time to leave this compliment Jo.

Rated 5 out of 5 stars

Outstanding Customer Service

Bought a glass/chrome hall table from Mia’s.
Outstanding customer service. Delivered in person the next day, all bubble wrapped and perfectly protected, they even positioned it in my hallway for me. Nothing was too much trouble. I have been back since and bought many beautiful accessories.
I highly recommend Mia’s.

November 3, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you for visiting our shop Denise and for taking the time to give this glowing feedback. You chose the perfect accompaniment for your hallway, and we look forward to welcoming you at MIA's.

Rated 5 out of 5 stars

Fantastic Shop, Friendly, Very Fairly Priced!

Fantastic shop with some lovely, unique and wonderful things in. Customer service friendly, warm and welcoming. Prices are fantastic and very fairly priced, great value for money, and for that I will always make an effort to visit when I’m in the area.

October 24, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Hi Elliott, thank you so much for leaving this wonderful review, and also sharing with us a picture of how your stunning new centrepiece looks, it will definitely be a talking point with friends and family.

Rated 5 out of 5 stars

Excellent Service

Excellent and speedy service. Very helpful, accommodating and pleasant owners. Would very happily buy from them again. Very good after-sales service and extremely quick delivery.

October 23, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you for taking the time to leave your delightful feedback Paul. It pleases us immensely to know we are looking after every customer in the right way, and we look forward to your visiting us again.

Rated 5 out of 5 stars

Mia’s ‘fantastic experience’

Fantastic experience. Very responsive, customer focussed and excellent communication and service in every respect. Definitely use again.

October 19, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Jamie, thank you kindly for your wonderful review. It is our pleasure in ensuring that every customer who shops with Mia's receives the utmost in good service. If ever you are passing through Chelmsford be sure to visit our shop.

Rated 5 out of 5 stars

Very happy with Order

Very happy with Order, our usual incense sticks which are a few pence dearer on this site but the free delivery means it works out a lot cheaper so will now be my 'go to' site
for incense sticks.

October 16, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thank you for your feedback Barbara, we are delighted that your purchase was an overall saving for you and look forward to welcoming you again.

Rated 5 out of 5 stars

Amazing products and very prompt…

Amazing products and very prompt delivery. I couldn’t be happier with my cow hide rug and such a good price. I would highly recommend and will be back to buy more

October 3, 2019
Unprompted review
Mia’s Luxury logo

Reply from Mia’s Luxury

Thats great news Jody, you chose an excellent colour too ! we look forward to welcoming you again.

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