Microexotics Reviews 171

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including plants, invertebrates, and terrarium supplies. Many people highlight the great value for money, often noting that mystery boxes exceed expectations. The ordering process is frequently described as smooth and efficient, with items arriving healthy, well-packaged, and on time. Reviewers also commend the staff for their helpfulness, extensive knowledge, and friendly service, often going above and beyond to assist customers. Some people mentioned receiving fewer items than advertised in their order, specifically regarding toothbrush heads, and were awaiting the completion of their order.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Reviewers consistently praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of live... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, stating... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently express satisfaction, noting... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and knowledge.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 10 White Panda isopods and 10 Spatulatus White, perfect as usual and got a free set up bundle too! Also recently won 10 Shiny Gators in a giveaway on the microexotics whatsapp group which I'm... See more

Rated 5 out of 5 stars

I just received my first order from Microexotics and couldn’t be happier! Since I couldn’t decide what to get, I went for the mystery boxes and they were fantastic. The plants and inverts were beauti... See more

Rated 5 out of 5 stars

have ordered isopods and plants as well as a plethora of dry goods. have always been very happy with what has been received everything is always really healthy and with mystery plant boxes I have re... See more

Rated 5 out of 5 stars

I've always ordered from Micro Exotics, either online, through there whats app group or even at there shows. Cracking value and never a bad purchase. Friendly team who aims to please everyone. Highly... See more


Company details

  1. Pet Store

Written by the company

Our mission is to grow the terrarium hobby within the UK by providing affordable materials, plants, DIY kits and live stock, specialising in isopods and bottle gardens, along with practical and easily digestible information catering to beginners and seasoned terrarium enthusiasts alike.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

Always love shopping with Addz

Always love shopping with Addz, so kind and helpful and very generous, purchase some glacier cubaris recently for an unbelievable price and I swear there was more than I bought in there. 10/10 services

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Superb store for isopods and plants etc

Superb seller, excellent communication, with held postage during warmer temps we recently had but let me know and I appreciate that kind of care for animals.

Purchased a 25 quid isopod mystery box and along with everything else got 6 cubaris jupiter...just incredible

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

2nd to None!

This is my 3rd big purchase from MicroExotics. The stock they provide is 2nd to none! The customer service is fantastic! My Custodians are thriving, as are my plants and I will be returning soon, for another big purchase. 😊🌿🪲

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

This was my first time owing any…

This was my first time owing any isopods, but the seller was very understanding and accommodating with my requests around delivery scheduling. Really well packed items and of course isopods with a heating pad. Would definitely recommend and come back if I need anything else!

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Micro exotics

Dilivery well packed post came late but order was still fresh easy to order from and you cam call for information my 2nd order will use again

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

I ordered 3 different species of isopod and they all arrived safe. The packaging was perfect, they were all in secure containers in a box with a heat pack. I ordered on the weekend and received my package on Tuesday. I also ordered some wood and rocks for my terrariums and they were exactly as advertised. They have a really great range of species and the website is easy to navigate and well organised. I’m very happy with the service, would definitely order again!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Highly Recommend! Shopped a few times now at MicroExotics & I’m always so happy with the service and care taken. Lovely healthy Isopods never had any issues. No doubt I’ll be making another purchase in the future.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and bugs

Excellent service. The critters and plants arrived so very carefully packed. The little critters are perfect and were happily scurrying and eating almost immediately - or wiggled off to hide, just as healthy little bugs do. Really please and very happy to recommend Microexotics to anyone

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Blown away!

As a first time purchaser I was blown away by the service. All isopods arrived perfectly, within 24 hours of dispatch and 72 hours of purchasing (I purchased on a Saturday night) with a heatpack and fantastic packaging. I found a stowaway with one of the tubs I ordered and the owner of the business got back to me within minutes to identify the little guy, he is now a bonus addition to my mixed colony. Honestly cannot reccomend this company enough for your isopod needs. 5 stars! I will definitely be a repeat customer :)

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

A great seller of isopods and supplies

I've ordered from Microexotics a couple of times now and I've been super happy every time .

I find they pack any live invertebrates well , in sturdy boxes with plenty of packing and suitable tubs of layered organic matter with plenty of ventilation.

The Invertebrates themselves have seemed active and healthy even after being thrown through the postal system.

I have recently purchased a few mystery boxes as I couldn't decide what I wanted and I have been so pleased with the selection received. I got some great species and a few useful bits for them . Great value if you can't decide what you like .
Also the price point across the shop is generally very competitive with other similar sellers .

The owner is friendly if you do need to contact them and happy to give advice .

Their site, packing , communication and customer service when needed is a step above some other more hobbyist type seller sites and I will be returning at some point for more isopods !

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Always a positive experience

Always a positive experience when I order Isopods and supplies from Microexotics. The owner has always sent an email if there is to be a delay in delivery due to cold weather conditions. When posted, my orders always arrives quickly with lively pods. Thank you!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Another great order from Adam at Microexotics! The quality of his products is excellent and all his animals arrive very healthy. I would struggle to find anywhere else who offers such a fantastic service and I highly recommend ordering from Microexotics!

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great products, great service, 10/10!

Bought from Adam at Micro Exotics a couple of times (a variety of isopods and plants), and can't recommend enough! Everything was in tip-top condition upon arrival, and Adam very generously packed in some extras as well. Adam clearly puts a lot of care into the business, is very professional and responsive, and the selection and availability of products are really great. I'll be returning regularly :)

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Adam and his team at micro exotics are…

Adam and his team at micro exotics are top notch. The Isopods are always healthy and they have such a fantastic range of pods and other inverts. In my last order they gifted me 10 extra magic potion Isopods and that is so generous and kind. I'd highly recommend microexotics for all of your Isopod needs. Best in the UK for sure!

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from micro exotics.

Great experience from micro exotic, purchased a isopod mystery box and got such great value above the price paid! Came next day well packaged and full of happy thriving isopods. Can’t recommend enough, thank you.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Mystery Box

Received a nice isopod mystery box from Micro Exotics. Well packed, generous and all alive!
Recommended for isopod addiction and terrarium needs.

March 1, 2023
Unprompted review

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