Microexotics Reviews 171

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including plants, invertebrates, and terrarium supplies. Many people highlight the great value for money, often noting that mystery boxes exceed expectations. The ordering process is frequently described as smooth and efficient, with items arriving healthy, well-packaged, and on time. Reviewers also commend the staff for their helpfulness, extensive knowledge, and friendly service, often going above and beyond to assist customers. Some people mentioned receiving fewer items than advertised in their order, specifically regarding toothbrush heads, and were awaiting the completion of their order.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Reviewers consistently praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of live... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, stating... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently express satisfaction, noting... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and knowledge.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 10 White Panda isopods and 10 Spatulatus White, perfect as usual and got a free set up bundle too! Also recently won 10 Shiny Gators in a giveaway on the microexotics whatsapp group which I'm... See more

Rated 5 out of 5 stars

I just received my first order from Microexotics and couldn’t be happier! Since I couldn’t decide what to get, I went for the mystery boxes and they were fantastic. The plants and inverts were beauti... See more

Rated 5 out of 5 stars

have ordered isopods and plants as well as a plethora of dry goods. have always been very happy with what has been received everything is always really healthy and with mystery plant boxes I have re... See more

Rated 5 out of 5 stars

I've always ordered from Micro Exotics, either online, through there whats app group or even at there shows. Cracking value and never a bad purchase. Friendly team who aims to please everyone. Highly... See more


Company details

  1. Pet Store

Written by the company

Our mission is to grow the terrarium hobby within the UK by providing affordable materials, plants, DIY kits and live stock, specialising in isopods and bottle gardens, along with practical and easily digestible information catering to beginners and seasoned terrarium enthusiasts alike.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

Just got my £10 mystery box delivered…

Just got my £10 mystery box delivered as well as a cutting. The packaging itself was perfect everything tucked in securely.
Cutting was packed well with plenty of sphagnum moss underneath to keep it moist.
For the mystery box I got 10 of both porcellio scaber ghosts and p.scaber dairy cow. I'm letting them get up to room temp before I mess them about as it's pretty chilly outside but the couple I've seen moving around so far are all looking great.
They were quick to answer questions before delivery. Can't fault them at all and I can definitely see myself getting some more mystery boxes in the near future.
Thanks!

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality products

I ordered plants and the bio-live substrate mix and was really happy with both the fast service and the goods I received. Some of the plants were cuttings that I was a bit apprehensive about, but they were generous with lots of aerial roots formed on them, plus expertly packed in a tub of damp moss. The potted plants were a good size and arrived in perfect condition.
The bio-live mix had a lot more isopods than I was expecting, with a mix of types in different colours.
I would happily buy from this company again and recommend them to anyone.

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Website For isopods

Excellent best website to get isopods and everything you need seriously friendly seriously good communication very very helpful even if its advise you need. so if you need good healthy,friendly and help microexotics is the website you need 1000%

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I visited again to order some plants for my terrariums. Best quality cuttings, came securely packed with good quality sphagnum moss, very prompt service. I'll use the sphagnum for my orchids. Couldn't be happier. Thank you! I'll look forward to more.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Officially ready to become the local crazy isopod lady 🤣

I bought an isopod mystery box for £10 (because why not and I'm setting up a bioactive gargoyle gecko terrarium) and received 15 porcellio scaber "ghost" and I couldn't be happier 😆 I just bought 4 more species! 😃 Officially ready to become the local crazy isopod lady 🤣

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Don't go anywhere else for isopods

Excellent and friendly customer service. Healthy livestock in generous counts. Very well packaged, my isopods got stuck in the depot for a few days and I was worried. No need! Adam packs so well that they could probably live in the tubs provided! Much better packaging than others I've ordered from.
Great selection, great website, very reliable service. Don't go anywhere else.

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Micro Exotics are the only place we…

Micro Exotics are the only place we will buy Isopods from online; they offer such a fab range of really beautiful isopods and in depth care advice too. We have purchased 2x the mystery boxes now and have been over the moon with both, beautiful pods, fab prices and great customer service... what's not to like?

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Truly exemplary

Exemplary customer service and great communication. I've bought four species of isopods over the past few months ( A. klugii, A. maculatum, A. gestroi and A. werneri) - all have arrived exceptionally well packaged, with abundant leaf litter and moss to keep the littluns safe and cosy on their travels. As a result, every single isopod has arrived alive and scuttling and has gone on to settle in well in their new home. I now have healthy, thriving - and rapidly expanding - colonies of each species, all happily eating me out of house, home and algae discs. As a repeat customer, I'm delighted to recommend Microexotics highly and without reservation.

July 27, 2021
Unprompted review
Rated 5 out of 5 stars

Professional and fast service

Professional and fast service. Very impressed, totally over the moon with first purchase. The oak leaf ficus quercifolia cutting was packaged with ultimate care, healthy and vibrant along with sphagnum in practical container. Perfect all-round. Thank you ever so much.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service.

I ordered 10 armadillidium klugii isopods and they were dispatched the following day. They arrived on time in perfect condition and they were very well packaged - they came in a pot with sphagnum moss, substrate and plenty of leaf litter to ensure they were healthy upon arrival. I will definitely order again.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, everything you need to get closer to nature in smaller scale. Excellent customer service, they really care. Appreciate their attitude very much.

June 16, 2021
Unprompted review

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