Microexotics Reviews 171

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including plants, invertebrates, and terrarium supplies. Many people highlight the great value for money, often noting that mystery boxes exceed expectations. The ordering process is frequently described as smooth and efficient, with items arriving healthy, well-packaged, and on time. Reviewers also commend the staff for their helpfulness, extensive knowledge, and friendly service, often going above and beyond to assist customers. Some people mentioned receiving fewer items than advertised in their order, specifically regarding toothbrush heads, and were awaiting the completion of their order.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Reviewers consistently praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of live... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, stating... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently express satisfaction, noting... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and knowledge.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 10 White Panda isopods and 10 Spatulatus White, perfect as usual and got a free set up bundle too! Also recently won 10 Shiny Gators in a giveaway on the microexotics whatsapp group which I'm... See more

Rated 5 out of 5 stars

I just received my first order from Microexotics and couldn’t be happier! Since I couldn’t decide what to get, I went for the mystery boxes and they were fantastic. The plants and inverts were beauti... See more

Rated 5 out of 5 stars

have ordered isopods and plants as well as a plethora of dry goods. have always been very happy with what has been received everything is always really healthy and with mystery plant boxes I have re... See more

Rated 5 out of 5 stars

I've always ordered from Micro Exotics, either online, through there whats app group or even at there shows. Cracking value and never a bad purchase. Friendly team who aims to please everyone. Highly... See more


Company details

  1. Pet Store

Written by the company

Our mission is to grow the terrarium hobby within the UK by providing affordable materials, plants, DIY kits and live stock, specialising in isopods and bottle gardens, along with practical and easily digestible information catering to beginners and seasoned terrarium enthusiasts alike.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

The mutts nuts of isopod business!

Fantastic, honest knowledgeable service that is reasonably priced. Very genuine and helpful.
Happy to give advise, quick to reply to messages. The packaging is the best in the bug business I never have to worry about the livestock when ordering from Adam.
Adam is a lovely chap. I encourage all beginners to using him and all experienced keepers looking for a excellent and professional service.
Thank you Micro Exotics!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! All the isopods I ordered arrived very well packaged and insulated with a few extra incase of any unavoidable losses in transit. They all arrived alive and safe. The dry goods I bought were also very well packaged, great quality and speedy delivery. What more could I ask for!! I highly recommend microexotics for all your little friends needs :)

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Quality company

Placed my first order with them last week and the quality of the goods ordered was excellend. The isopods were all incredably well packed so no harm could be done and the other items were also well packaged. Already placed my second order with them and can not wait for it to arrive.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome isopods!

I have ordered twice from Microexotics and I have not been let down. Quality little isopods and, packed well and shipped promptly (on Mondays only). The mystery box is a great idea - in one of my mystery boxes I got magic potions :). Also great quality moss!

Will definitely return!

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience.

Great Experience.

Had an issue with my initial order which was swiftly resolved by MicroExotics, providing me with full confidence in this company to order from them again in the future.

The isopods which arrived were all healthy and of good size.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Support a business that cares!

I ordered from micro exotics and absolutely loved everything that came. Unfortunately my 'dwarf whites' didn't really make it but my communication with micro exotics was clear and prompt. I never felt like I was ignored or anything. I will always try to shop from here going forwards, it's lovely to know that my business is supporting people who love what they do!

March 31, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service.

Great customer service not only when I rang due to a delivery issue (of which was nothing to do with Micro, purely a Royal Mail fault) and also within the actual products.

I ordered 6 different species of isopods, and received far more than I had ordered which was incredible.

5/5 service.

Order No: #1032

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Very impressed by Mystery Box!

I ordered myself a mystery box as I just couldn’t decide what to get. I received an email giving me a choice on whether to send the parcel in the cold or to wait a week and send the isopods when it’s slightly warmer, obviously I chose to wait a little but it filled me with hope knowing that this company cares so much that they check things like that! My package arrived as planned and I was so surprised, I received more than the mystery box was worth and I have waited a bit of time to write this review just to make sure the isopods were healthy, and they are! They are all great quality and have had no die off at all! The tubs they are sent in are perfectly set up to be temporary houses for the little critters, so I happily left them in their tubs for a week to help them settle in. I am so impressed by every part of this purchase and I will definitely be purchasing from them again, hoping to get the biggest mystery box available next month! Can’t thank the team enough!

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company and amazing service

Amazing company and amazing service
Bought some king pandas and magic potions which they put a few more than I ordered which was amazing, they turned up very quickly well packaged and came with some bug food, will defiantly be buying from them again to facilitate my new obsession!

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

My favourite shop for Isopod/Bioactive needs

Another phenomenal experience with Microexotics! My partner and I did a bulk order and received everyone in perfect condition. Packaging was excellent and provided plenty of space for each isopod culture. The box was well insulated so the heat pack kept everyone safe from the winter cold. We sorted through the cultures and found zero deaths.

They even threw in a few freebies of an extra isopod culture (of the species we ordered so we already knew how to care for them) and some isopod food.

Microexotics are a friendly and helpful shop with the absolute best of care!

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding!

Once again, Micro Exotics has proved to be one of, if not the, best places to purchase invertebrates and supplies from!
Due to it being a bulk order, I placed it directly with them through Instagram and they were incredibly accommodating throughout the entire process.
Having received my order, I'm thrilled to say everything was healthy and alive! The packaging, as per usual, was gorgeous. As the weather was cold, there was a heatpack included in my order to keep my new friends safe which was just lovely (I was a bit worried by the weather).
All in all, fantastic place to shop; I cannot recommend MicroExotics.co.uk enough!

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great and caring company

Amazing care is taken of their animals and products, delivery is very quick, and their service is so smooth and easy. I've brought from them many times and I keep going back to them because I know that I am going to get amazing services.

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Isopods

So happy with my new isopods. Armadillidium Maculatum Champagne Zebras. Arrived super quickly, all healthy specimens, and packed in lovely conditions. A couple extra to, thanks to a recent promotion. I also received a dried fish freebie bag, which was perfect as I was just researching what protein was best to buy!
Now I want more! Will certainly be heading back, as soon as I'm ready for more, and also other products. Thanks so much X

September 30, 2021
Unprompted review

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