Midland Eye Reviews 

330
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and reassuring approach, making every interaction pleasant and putting patients at ease. The overall service is frequently highlighted as excellent, with many appreciating the efficiency and care provided from the initial appointment through to aftercare. People consistently report quick and painless procedures, often resulting in significantly improved and clear eyesight. The expertise of the surgeons and the thorough explanations provided by the team are frequently commended, ensuring patients feel informed and confident throughout their treatment journey. Many reviewers express high satisfaction with their results and recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, friendly, and... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the professionalism... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the compassionate, empathetic, and... See more

Product

Clients share positive opinions on the product, with many experiencing dramatic and life-changing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a wonderful friendly and professional company. All of the staff are fabulously pleasant and couldn't be more helpful and thoughtful. The appointments I've so far have been informative and en... See more

Rated 5 out of 5 stars

I cannot thank the team at Midland Eye enough for my recent cataract surgery. I was quite nervous prior to the procedure but the entire team and Mr Barua were reassuring and walked me through every s... See more

Rated 5 out of 5 stars

As always Midland Eye provide excellent service from start to finish, with there friendly but professional staff with you there every step of the way, from receiving you appointment till your final ch... See more

Rated 5 out of 5 stars

My wife was slightly nervous at first but the team put her at ease. They worked quickly and efficiently to remove her cataract. Afterwards one of the nurses explained the aftercare arrangements and ga... See more


Company details

  1. Ophthalmology Clinic
  2. Eye Care Center

Written by the company

Welcome to Midland Eye. Midland Eye is a private ambulatory surgery centre established by a group of teaching hospital consultant eye surgeons providing specialist eye care and surgery in a dedicated facility. We are modern eye treatment pioneers with specialist consultants for the diagnosis & treatment of all eye conditions. Our world class team based in Solihull offers one year of complimentary after care. We also provide 0% finance options to suit individual needs. Midland Eye does not make claims or guarantees regarding the outcome of any consultation, procedure, or treatment.  Clinical results can vary depending on individual patient factors, medical history, and response to treatment. While we strive to provide the highest standard of care, all medical procedures carry potential risks and uncertainties.  Any patient testimonials presented are for informational purposes only and should not be interpreted as a guarantee of specific results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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No recent history of asking for reviews

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4.9

All reviews

(330)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Would thoroughly recommend

I had cataract surgery for both eyes in 2018/2019 and 5 years later I needed a YAG laser procedure for my left eye as it had gone a bit cloudy.

I found the nurse and consultant to be very professional and kind.

The actual procedure took 5 minutes and was painless!

I would thoroughly recommend Midland Eye.

Carol Petrucci

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent clinic

My experience of midland eye was excellent Sarah was so helpful with my booking explained everything to me as I was very nervous about the cataract surgery the nurse and consultant were very professional and
made me feel at ease as the procedure was explained and as promised completely painless I would highly recommend Midland eye clinic to anyone considering eye surgery thank you all Keith

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. Eye surgery is quite a daunting thought but the team at Midland Eye made it easy with their kind sympathetic and professional approach, talking me through the complete procedure from start to end.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Professional eye clinic

Professional eye clinic, with very friendly staff from Reception desk to Consultants. Thorough consultations, and staff communicate well with one another to make the process a smooth one.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Two cataract operations a few weeks…

Two cataract operations a few weeks apart
The consultant explained everything very clearly.
The operations were pain free and the results have been excellent. The world is brighter and clearer than before. I had not realised just how much my vision had been impaired. I am now waiting for the optician’s appointment, to get new spectacles, after which I expect my sight to be even more improved.
All staff were friendly and put me at ease.
Procedures carried out on the booked days.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

5* treatment at Midland Eye!

I received excellent treatment at Midland Eye. After a cataract operation on my right eye 3 years ago the lense had unfortunately misted so I was advised to have YAG laser treatment it only took 5 minutes and the result was amazing the consultant and receptionist and nurse were lovely I felt completely at ease and would definitely recommend Midland Eye to anyone who needs a procedure or treatment.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Went for a consultation

Went for a consultation, all the staff were polite, friendly and made me feel at ease. The consultant was terrific and explained everything to me leaving me very satisfied with the whole experience. Would highly recommend.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

The post-op

The post-op. was very professional and the two staff I saw were excellent. Mr Umeed identified a problem (fluid behind the lens) which he has arranged to have treated.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Superb treatment

From the very first consultation I was given the very best advice, professional, honest, above and beyond treatment. All the staff were extremely professional polite & nothing was too much trouble, I wauld definitely recommend midland eye if your looking for lens replacement,

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very quick appointment with friendly…

Very quick appointment with friendly receptionist and brilliantly professional doctors. Service second to none. My consultation left very optimistic and the follow up treatment appointment shortly after was fantastic, Quick and with precise direction for me to take care at home after my procedure. Definitely a good experience and that why I can now write this review with no hassle. Thank you all at Midland Eye Clinic.

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

wonderful experience and outcome

From the moment I met Dr Phagura I felt completely at ease and this feeling continued throughout my consultation and the two cataract operations he performed The staff at the clinic were friendly and extremely competent. I couldn't have had a better outcome, both eyes excellent vision. The operations were quick and painless and Dr Phagura even rang my home later to see how I was. He has a wicked sense of humour I would certainly recommend this clinic

May 9, 2024
Unprompted review

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