Midland Plastics Reviews 754

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Absolutely been ripped off they advertised 8x 4 shuttering for sale I rang to confirm there 8x4 and get a price for 27 sheets they gave me a price £400 with delivery they sent me an invoic... See more

Rated 1 out of 5 stars

Looks like this company no longer exists phone number, website even the Facebook page has disappeared. Did a little digging looks like the company was changed to a Dormant company back in April which... See more

Rated 1 out of 5 stars

Ordered 06/12/2016 Arrived 04/01/2017 Wrong in every way, scratched to hell. Well packaged so not the courriers fault! Attempted contact No reply, number is disconnected/incorrect and they... See more

Rated 1 out of 5 stars

Ordered some panels on 13th of September and decided to give them a ring today to chase up with the delivery... phone line is dead website is down and I seem to be one of very many financially stitche... See more

Company details

  1. Home & Garden

Information provided by various external sources

Based in Leicester East Midlands, we are the Midland's region premier Cut To Size Acrylic and Plastic specialists for direct pre-cut and custom-cut sheets. We offer custom finishing, drilling, radius finishing, polishing and manufacturing. We also sell Acrylic and Plastics for end applications like Kitchen & Bathroom Splashbacks, Shed & Greenhouse Windows, Sky-Lights and more. We supply all over the United Kingdom with Fast Free Delivery (on orders over £500) and offer our unique Price Match Promise.


Contact info

1.0

Bad

TrustScore 1 out of 5

754 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

After I put my order in I had no trouble and my goods arrived in very good packing order and prompt excellent service

May 1, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Charles,

Thank you for your positive review.

Kind Regards
MidlandPlastics.

Rated 3 out of 5 stars

Deivery time

Competively priced but lengthy delivery time particularly as we paid £10 for shipping.

May 1, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi,

Thank you for taking the time to leave us a review.
Sorry you feel our lead time is lengthy.
Each order goes through many stages to make sure its correct and not damaged, which does take time i’m afraid.
I hope we can prove in the future we give a better service than 3*

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Brilliant!

Got exactly what I ordered. The cheapest by far on the internet. Very fast service considering the cheapness. Will be using again very soon.

April 30, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Lorraine,

Thank you for taking the time to leave us feedback,
Happy to hear you will be ordering again soon.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Perspex

Everything they said they'd do they did. Good price, delivered on time and would definitely recommend. Faultless.

April 30, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi John,

Thank you for the 5* review and recommending us.

Kind Regard
MidlandPlastics.

Rated 4 out of 5 stars

Good Service although you made a few errors

You were quick to respond with comprehensive product range.
When asked for prices you came back quickly but duplicated your quotes at 2 different prices - a clerical error!
"Cut to size" option with Acrylic (And other) sheets is cost effective for me. but extras like radiused edges and polishing were not competitive.
Overall you did well
Cheers

April 29, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Terry,

Thank You for your review.
Discounts do vary depending on what material we have in stock, this could be why you received 2 different prices.
Glad you was pleased overall.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Great quick service!

Everything worked perfectly as expected. Website is good, delivery was as expected and great selection of standard products and thickness's

April 29, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Simon,

Thank you for the great review.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Great product

I ordered two black acrylic lengths and was very pleased with the product, and the price. The ordering process was very simple. I would be very happy to recommend this company and would use them again myself.

April 28, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Christine,

Thank you for leaving us a positive review.
Lovely to hear you are very happy to recommend our service.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Excellent service

Delivered as described

April 28, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Joan,

Thank you for taking the time to leave us a 5* review.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Midland plastics

Fantastic service, order was dispatched very fast. I would highly recommend Midland Plastics.

April 28, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi,

Wow! thank you for the fantastic review and recommending us.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

good service

delivered order rapidly and well wrapped.

April 28, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Ewan,

Thank you for the review.

Kind Regards
MidlandPlastics.

Rated 2 out of 5 stars

Wouldn't use again

Order was late by 3 days, my husband then had to do a round trip of 10 miles to go and find the driver and help him get to our house. Bits were missing and when we called their response was "you ordered the wrong bits so we didn't send them", but they took the money. (Order placed and monies taken on 7th April, delivery arrived 21st April and we are still awaiting refund and bits that were missing)

Have now called 5 times to be told it will be sorted, and that its not their fault they are just the middle man!!!!!

So we wont be using this company again.

April 28, 2016
Unprompted review
Rated 5 out of 5 stars

It was pleasure to do business with you.

I found the ordering process very efficient, with particular credit to Dawn who responded to my initial enquiry email promptly and processed my order.
I was kept informed of progress and the product was available quickly and to specification.

April 28, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi John,

Thank you for the fab review.
Glad are team replied promptly to your emails.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Ticks all the boxes

Good quality, cost and after sales service.

April 27, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Peter,

Glad we ticked all the boxes for you,
Thank you for the kind feedback.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Brilliant service and products

Great service all the way through from advice to delivery. Keep fully in the picture with options for delivery arrangements. First class .

April 27, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Barrie,

Great feedback, thank you.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

A good company to deal with .

Always helpful , economic and the product quality is very good , I wish I had known about them years ago.

April 27, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Alan,

Thank you for taking the time to leave us a kind review.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

perspex sheeting

The two sheets I ordered came in good time and were exactly as I wanted them. Very good

April 27, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Chris,

Thank you for the positive feedback.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Super Service

The polycarbonate sheet was delivered very quickly and although the tube of adhesive was damaged during delivery a replacement arrived the following day. I would have no reservations over recommending Midland Plastics or using them myself again in the future.

April 27, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Christopher,

Wow! Lovely feedback thank you.
Sorry to hear about your tube of adhesive, happy we got another tube to you so quickly.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

ABCD

EXCELLENT SERVICE ,PRODUCT AND PRICE

April 27, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Michael,

Thank you for the excellent review.

Kind Regards
MidlandPlastics.

Rated 4 out of 5 stars

Postage

Perspex fine but wasn't told till almost a week later that I'd be charged £10 extra postage. I live on the mainland & have never had to pay extra postage. Think this should have been made clear at the ordering stage.

April 26, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Ann,

Thank you for taking the time to leave us a review.
Sorry to hear you had to pay more, we do try our best to use alternative couriers if our regular courier asks for additional charges.
Unfortunately on this accession we could not find an alternative courier.

Sorry you felt like this was not made clear.
I hope in the future we can give you a 5* service.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

great quality product and fast service

I got exactly what i ordered with a faster than expected delivery and very well packeged .would have no hesitation in recomending Midland Plastics

April 25, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi John,

Thank you for the 5* feedback.
Great to hear you will recommend us.

Kind Regards
MidlandPlastics.

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