Midland Plastics Reviews 754

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Absolutely been ripped off they advertised 8x 4 shuttering for sale I rang to confirm there 8x4 and get a price for 27 sheets they gave me a price £400 with delivery they sent me an invoic... See more

Rated 1 out of 5 stars

Looks like this company no longer exists phone number, website even the Facebook page has disappeared. Did a little digging looks like the company was changed to a Dormant company back in April which... See more

Rated 1 out of 5 stars

Ordered 06/12/2016 Arrived 04/01/2017 Wrong in every way, scratched to hell. Well packaged so not the courriers fault! Attempted contact No reply, number is disconnected/incorrect and they... See more

Rated 1 out of 5 stars

Ordered some panels on 13th of September and decided to give them a ring today to chase up with the delivery... phone line is dead website is down and I seem to be one of very many financially stitche... See more

Company details

  1. Home & Garden

Information provided by various external sources

Based in Leicester East Midlands, we are the Midland's region premier Cut To Size Acrylic and Plastic specialists for direct pre-cut and custom-cut sheets. We offer custom finishing, drilling, radius finishing, polishing and manufacturing. We also sell Acrylic and Plastics for end applications like Kitchen & Bathroom Splashbacks, Shed & Greenhouse Windows, Sky-Lights and more. We supply all over the United Kingdom with Fast Free Delivery (on orders over £500) and offer our unique Price Match Promise.


Contact info

1.0

Bad

TrustScore 1 out of 5

754 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Ordered large PVC for summer house windows as we were replacing them. Communication was very good and got email advising that they would arrive the next day and they did.

April 25, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Pamela,

Thank you for the 5* feedback,
great to hear you feel well informed.

Kind Regards
MildandPlastics.

Rated 5 out of 5 stars

Just what I ordered

The plastic sheets were well wrapped in bubble wrap and glad there were no problems with them.

April 25, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Peter,

Glad to hear you received exactly what you ordered.
Thank you for taking the time to leave us great feedback.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Very pleased

Received my order 2 days later, very pleased with product and packaging!

April 24, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi,

Great to hear how pleased you are with our service.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

For shed windows

I ordered plastics of certain dimensions. And that's what I received.

April 24, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi,

Thank you for leaving us a 5* feedback.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Cut me a giant polycarbonate donut

Exact dimensions, well delivered with a lot of packaging and a really reasonable price. Will use again

April 23, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi.

Happy to hear you will use are service again.
Thank you for leaving us a good review.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Prompt efficient service

Item arrived quickly, just as I ordered. Website was easy to use. No qualms about using again

April 22, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Caroline,

Thank you for the 5* feedback.
Glad you found the website easy to use.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

PERFECT

MY PRODUCT ARRIVED EXTREMELY WELL PACKAGED AND IN PRISTINE CONDITION. PERFECT . WELL INFORMED OF THE PROCESS THROUGH TO DELIVERY.

April 21, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Gillian,

Thank you for the fab feedback,
So glad you felt informed from start to finish.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Great value

Good customer support

April 21, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Phill,

Thank you for the 5* feedback.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

good service and delivery

April 21, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Stewart,

Great to hear we have good service and good delivery.
Thank you for you 5* feedback.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

perfect

Every thing was perfect no complaints

April 21, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Alan,

Wow! thank you for leaving us a perfect review.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Perspex aheet

Easy to order, arrived as expected.

April 20, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Paul,

Glad you found your items easy to order,
Thank you for leaving us good feedback.

Kind Regards
MidlandPlastics.

Rated 4 out of 5 stars

just what was wanted great service

excellent price

April 19, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi,

Thank you for leaving us a review.
I hope in the future we can prove we can give you a 5* service.

Kind Regards
MidlandPlastics

Rated 5 out of 5 stars

great service !!!

was particularly impressed with the packing !!!

April 19, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Anthony,

Thank you for the 5* feedback,
Great to hear our packing is impressive.

Kind Regards
MidlandPlastics.

Rated 1 out of 5 stars

vary poor

i called the first time prices was ok ,but the lady seemed unsure with the measurement but i thought that was her job was told it it would be 5 working days it took 13 days and was wrong when it arrived when i called i was hit with a brick wall and was told they don't take any responsiblity for the measurement i really don't know how that works .so i had to make a another order same measurements another 5 days still turn up wrong 1 whole sheet missing and 10mm of the length .so called again to be told that they are sorry thats just not any good . don't use them

April 19, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Peter,

Thank you for your feedback,

We are suppliers of material and unfortunately we cannot advise what size of material you would require, our sales team do advise where we can and we always read measurements back and send a confirmation for you to agree to.
It is then at this stage, if there was a problem found with sizes we would of been able to correct them for you.

Regarding the second delivery, No member of our sales team has received any contact from you regarding the alleged issues with the 2nd delivery, if we had been made aware of this we would have looked into this and responded in a professional manor.
We would not reply with sorry, we would have found a solution as we aim to please every customer.

Hopefully in the future we can prove we are better than a 1 star review.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Product Review

The whole experience was very good, from the way the website is laid out, to selecting, ordering and receiving my A3 clear perspex 420mm x 297mm
3mm thick sheets with polished edges. First class service and product.

April 19, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Graham,

Glad to hear your experience was very good.
Thank you for leaving us a 5* feedback.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Good value & service

I have used Midland plastics a couple of times recently and they have provided a first class service and what seems like good value for money (Nothing to compare against as I have not used any other suppliers). I would not hesitate to use them again.

April 18, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi Geoff,

Thank you for the positive feedback.
Would love to hear from you again.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Exactly what we needed.

Ordered Polycarbonate and Perspex cut to size on two separate occasions, both delivered within 9 days, spot on.

April 18, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi,

Thank you for the fab feedback,
Glad you got exactly what you needed.

Kind Regards
MidlandPlastics.

Rated 5 out of 5 stars

Does exactly what it says and more

I got precisely what I needed. Fast delivery, well wrapped up. Flawless.

April 17, 2016
Unprompted review
Midland Plastics logo

Reply from Midland Plastics

Hi David,

Great feedback!
Thank you for rating us 'Flawless'

Kind Regards
MidlandPlastics.

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