Easy to find what I wanted on the website, which provided full details of the item. Excellent delivery - arrived next day. Only one minor point: in the order system I was not offered any choice of... See more
Company replied
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See what reviewers are saying
We are a Large Medical practice and have used Midmeds for 9 + years now , It is our go to one stop supplier for everything . Medical equipment big and small , clinic supplies ,... See more
Company replied
Great company Mid Meds always deliver on time and we know that the correct items will arrive well packaged at a reasonable price, usually cheaper than competitors. Any issues are sorted straight awa... See more
Company replied
ordered disposable clinic curtains - arrived on time, well packaged. Curtains OK - quit deep folds and so do not slide as well on tails and do not open out as far as previous curtains. Also at end d... See more
Company replied
Company details
- Medical Supply Store
- Diabetes Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Pharmaceutical Products Wholesaler
- Surgical Supply Store
About MidMeds
Written by the company
Helping to reduce pressure in practice
UK-Based Medical Suppliers
Since 2005, MidMeds have specialised in supplying medical equipment and supplies to healthcare professionals and private consumers.
Our mission is to offer customers an exceptionally effortless and professional service, aiming to provide an extensive selection of quality products with expert and impartial advice.
MidMeds offer a complete solution for GP Practices around the UK from Test & Calibration to Urinalysis to Zoladex©
Customers of all kind use MidMeds, from primary care practices, NHS hospitals, private hospitals, doctors, surgeries, out of hours hubs, independent midwives, nurses, small businesses, and the public.
MidMeds strive to deliver:
✔ Excellent Customer Service
✔ Competitive Pricing
✔ First in Product Quality
As one of the UK's best-loved brands in the medical world, MidMeds is just a click or a phone call away!
Visit Website
Blood Pressure
Medical Fridges
Medical Furniture
Gloves
Infection Control
Paper Products
Gynae Speculum
Pharmaceuticals
Midwifery Products
New Build & Refurbs
Contact Us
Contact info
Stag House, Suite 2, 3rd Floor North, Old London Road, SG13 7LA, Hertford, United Kingdom
- 01992 893 398
- info@midmeds.co.uk
- midmeds.co.uk
4.7
Excellent
256 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MidMeds
Thank you for taking the time to share your feedback. We're always striving to provide exceptional service, so please let us know if there's anything we can do to improve.
ordered on the 26th September for next…
ordered on the 26th September for next day delivery.
DTP driver arrived at the surgery while i was at lunch and refused to leave parcel (urine dip sticks) had to be myself that signed even though other nurses and staff available. Returned the next day on my day off and refused again as i was not here. I phoned customer service who were very helpful and hopefully will be delivered tomorrow.
September 30, 2024
Reply from MidMeds
Thank you for taking the time to share your feedback and we are really disappointed to hear about the poor experience you had with DPD. Although you've already spoken to Customer Services, we will also pass on your feedback and hope it is delivered today for you.
Fast reliable service
Fast reliable service , good customer support service and easy to get hold of
September 19, 2024
Reply from MidMeds
We're absolutely delighted to know that you were so satisfied with our service. Your 5-star review is a testament to our team's hard work. Thank you again for your kind words. 💙
Customer service advisor rang to check…
Customer service advisor rang to check I ordered the correct item and I hadn't!!! He changed it for me (Luke)
September 26, 2024
Reply from MidMeds
We're thrilled to hear that you had a fantastic experience! Your 5-star rating means the world to us. Thank you for taking the time to share your positive feedback 😊
Quick delivery
Quick delivery, well priced no problem, will be using again without hesitation.
September 25, 2024
Reply from MidMeds
Thank you so much for rating us and for your feedback! We're pleased we'll be seeing you again 😊
speedy delivery and competive prices
September 23, 2024
Reply from MidMeds
Thank you for taking the time to review us, we appreciate your feedback 😊
All was very satisfactory.
September 23, 2024
Reply from MidMeds
Thank you for choosing MidMeds and for taking the time to review us, we appreciate your feedback 😊
Reply from MidMeds
Thank you for taking the time to review us, we appreciate your feedback 😊
Excellent service, but one hiccup on the payment method.
Easy to find what I wanted on the website, which provided full details of the item.
Excellent delivery - arrived next day.
Only one minor point: in the order system I was not offered any choice of payment method, but was inserted into a Paypal screen. I don't use Paypal regularly, and on this occasion it involved a lot of account resetting, proof of ID, etc.
In fact, I was on the verge of quitting and buying somewhere else, but persevered.
The excellent delivery outweighed this annoyance sufficient to still give 5 stars.
September 18, 2024
Reply from MidMeds
Thank you for taking the time to review us and for rating us 5 stars despite the issue you had with payment. PayPal express shouldn't ask you to log in and should just be able to pay by card, so we will raise this with the web team to investigate. Thank you so much for providing your feedback, we truly appreciate it 😊
Order delay
Not recieved order that was meant to be an overnight delivery. Now 48 hours passed.
September 13, 2024
Reply from MidMeds
Thank you for taking the time to review us and we're really sorry you didn't have a good experience with us - this is not something we want our customers to feel at all.
On looking into your order, I can see it was placed on Friday and despatched the same day, but Standard Delivery is 2-3 days, though this is *usually* next working day. We do offer guaranteed Next Day Delivery, but this is only available Monday-Thursday. I can see the courier tried delivering yesterday at 10.05 and it's due again today. I will ask the team to let you know the time slot and look at the messaging on the website so it's clearer for customers.
Please accept our apologies and thank you for your feedback. Our Customer Service Team will be in touch.
Reply from MidMeds
Thank you for taking the time to review us, we appreciate your feedback 😊
Reply from MidMeds
Thank you for your feedback and taking the time to review us. We hope to see you again soon! 😊
Reply from MidMeds
Thank you for taking the time to rate us! We appreciate your feedback 😊
Reply from MidMeds
We appreciate you taking the time to review us and for your feedback 😊
Reply from MidMeds
Thank you for taking the time to review us - we're glad you found all you needed online 💙
Reply from MidMeds
Thank you for taking the time to rate us! We appreciate your feedback 😊
Great service with online ordering
Great service with online ordering, quick delivery and great prices.
August 28, 2024
Reply from MidMeds
Thank you for taking the time to review us! We appreciate your feedback and hope to see you again soon 😊
First time using this company
First time using this company. Good service . No issues from ordering to taking delivery. Well done Midmeds
August 16, 2024
Reply from MidMeds
Yey! Thank you for sharing your experience and taking the time to review us, we really appreciate your feedback.
Reply from MidMeds
Thank you for taking the time to review us, we really appreciate it! 😊
My problem with payment was solved to…
My problem with payment was solved to my satisfaction. The staff were so helpful and showed much sympathy and understanding.
August 23, 2024
Reply from MidMeds
We're so sorry you experienced an issue with payment, but we're glad to hear it was resolved to your satisfaction and we're grateful for you taking the time to review us 😊
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