Atida | Mifarma Reviews 

The price is very good, there are many products to select from but can be improved...however I think if you can improve your website to be more helpful and useful it will be better for customers for sure, for example: when I change the amount of product in the cart from 2 to 1, it empties all my products in there so I need to start add more products one more time. Thank you!

This is an absolute "MUST" , especially in these present, difficult times. Quick, and easy ordering, with a very easy to use website. I find everything I need, from Perfume, to personal items, with Diet supplements and Vitamins, and Baby requirements between.
Delivery is quick, and inexpensive, and, with lots of "Special Offers" too. Safe, simple, and 100% satisfaction.

After two emails and a Trustpilot review a got a full refund of the ordered that I made.

Strange people, they act like they are Italians but the reply is in Spanish and also the description of the medicines are in... Spanish
I ordered and saw that I made mistake with 1 item (4 bottles) and send a message with 2 hours. They confirmed my email but replied after seven (7!) days, so they could not change anything anymore as the parcel arrived after 8-9 days.
I asked change the item, but Impossible than I asked to reserve me the difference of price as the bigger item was €5pp cheaper, but they refused and became very unfriendly.
Not cheat - good prices but unflexible and v-e-r-y v-e-r-y slow people. Amazon-Bol-other much quicker and more flexible.
they replied that customerservice will reply shortly to solve the problem , but they just send the same message as before

Still waiting for my order after 2 months. Seur doesn't recognize my order number. I still don't know where my order is.....

I do think MiFarma is a good store but the courier problem that i faced is quite troublesome. And

1) it seem like MiFarma gave incomplete address and wrong receiver name to the courier since the email i received from Envialia have different name and incomplete address.

2) The parcel should be sent to Aramex shop&ship address so that they can deliver it to my country. But envialia ask for secret pin number to the receiver so that the parcel goes to the correct person. But it make the delivery process so complicated since Aramex as the receiver for me doesnt have the pin number. Already email them the pin number but there's no answer. At the end, envialia doesnt want to deliver it since aramex office person doesnt give them pin number

Ask Envialia to return it since this problem seem complicated and they have delivered it back to ur shop today. Hope mifarma can refund me asap and yes already reach out to your customer service through email for 5 times already. Please take a look at it. Thank u.

Before it was good price with amazing delivery service. Now is something terrible. Make order 11 days ago and still not receive anything. Paid for delivery 6.99eur for to wait my order almost 2 weeks. Contact center not answering phone even after one hour on waiting in line... I spend hundreds of euros there, but not anymore.. Ridiculous service..

I ordered Nuxe Huile Prodogieuse All skin types, they sent me Nuxe Huile Prodigieuse Riche for very dry skin. Lucky for me, my skin is dry, otherwise it would have sucked. But, they delivered real fast. Ordered it on Saturday, arrived Tuesday.

I ordered Topicrem lotion in their 25 year anniversary bottles as I thought it’d make a great gift for a friend who loves the product and can not get it in their country. Mifarma showed they had the right product in the pictures but I still left a note to ask them to please not dispatch item if it’s in the plain bottles.
I was sent plain bottles and when I asked for a refund all follow up emails are in Spanish!

HE DESCUBIERTO MUCHAS ALTERNATIVAS NATURALES EN LA PAGINA TANTO PARA PERSONAS COMO MASCOTAS

Good experience. Order arrived in a few days, you can track your order and they keep you informed. Products well packaged.

Bought some mustela stelatopia shampoo as it was half the price .... great service and arrived as Promised and customer service was brilliant thank you Rosa Maria

They didn't have the type that I chose and sent me another one, and said they were the same. Two different types of names, different uses they say.
In the end I had to say they refunded but they charged my freight. Think, you buy the goods that the seller gave you wrong then you have to lose money and the goods do not want ?? I am really tired for all the time I have to spend talking to them. I want to sue them but I'm really tired, thanks for reading.

Since 2018 buy in Mifarma, 100 euros each order.
Large product range
They always send the parcels in time, and never had a problem.

PT / ENCOMENDAHA MAIS DE UM MÊS; pediu justificaçao. So responder que devera ser transportador ?//, peco reembolso.servico miseravel , e roubo.
Je demande remboursement
FR /J ai commandé il y a plus d un mois , j ai demandé des justifications , ils m ont juste repondu qu il allait voir avec leur transporteur.vol , et service miserable
EN /Order made more than a month ago ; i asked for justifications which were answered ; that he was going to see with the transporte ?
Bad service , and theft.i request reimbursement.
ES /ORDEN HECHA HACE MÁS DE UN MES, PEDI JUSTIFICACIONES QUE FUERON REPSONDIDAS , QUÉ IBA A VER CON EL TRANSPORTISTA?
Servicio nulo y robo.solicito reembolso

Hi,
I made a purchase few weeks ago, the parcel never made it on to me as the delivery company mentioned some issues and sent it back to Spain. Since then no news whatsoever. I have tried to contact the company by email (sent them 4) and by phone to no avail; they do not reply to the emails and the phone is a recorded message.
I can understand problems on deliveries and delays, what I cannot understand is this complete lack of communication from the company, feels like a scam: they have taken my money but I have neither the products nor information of what is going on!

Placed my 1st order over 3 weeks ago, said they sent it out and followed the tracking, but it never left the delivery company, chased it up a few times, no one knows where it is. Company have said they refunded me the other day 4th May, but have yet to receive it back, know these are exceptional times, but they should know if they can deliver and do what they say before taking anybodies money. Not sure I'd use them again, been a disastrous company to use, unreliable. Reply below asking me to email them. I have several times over the last few weeks and I have been told that you have already refunded me to my card, but I know that hasn't happened, everything you say to me that you're going to do in any email has never happened. You haven't issued a refund and I won't hold my breathe that you have, seems like a scam

Great products, good prices, I will buy again. Thank you for a prompt delivery even in such difficult circumstances.

Repeat customer with Mifarma.
Great prices, vast range of products and free delivery once order over certain value.
Service spot on and shipping updates have been accurate.
I have not had any problems with any of my orders.
Would recommend them highly.