Miko Robot USA 

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Rated 1 out of 5 stars

The Square Off NEO was paid for via Indiegogo on 12.12.2019. In 2023, I was then charged and paid again for high shipping costs. Later, Miko acquired the company Square Off and offered me the Miko 3 r... See more

Company replied

Rated 5 out of 5 stars

So this year Santa was asked for a robot and he answered the wish for this young lady. She was most excited to get he Miko Mini on Christmas Day. Setup is reasonably easy did take some time whilst act... See more

Company replied

Rated 1 out of 5 stars

this is a scam website.I paid for a Miko 3 two months ago, but they have never shipped it or refunded me. Despite multiple emails to negotiate, they only keep delaying, causing me extreme distress.

Company replied

Rated 5 out of 5 stars

We love having Miko here at home!! It has lots of games and fun activities that enhance the learning of growing children. He's really a mini friend who talks about everything from feelings to facts ab... See more

Company replied

Company details

  1. Technology Park
  2. Learning Center
  3. Toy Manufacturer
  4. Toy Store

Written by the company

Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai. The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.


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Rated 5 out of 5 stars

Miko is loved in our house creating…

Miko is loved in our house creating stories and being able to watch them in the app is a favorite!

August 11, 2025
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Reply from Miko Robot USA

We’re so happy to hear Miko’s story creator is a family favorite! Here’s to many more fun stories and magical moments together.

Rated 1 out of 5 stars

Miko approached me to write 5 star…

Miko approached me to write 5 star reviews so that I would recieve accessories for my board I have all the proof of this interaction do not trust this company

August 11, 2025
Unprompted review
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Reply from Miko Robot USA

Hi. Apologies for the experience. One of our team members will be in touch soon to resolve your concern.

Rated 5 out of 5 stars

Well this robot miko 3 is quite a lot…

Well this robot miko 3 is quite a lot of fun for the little ones they party together dance and learn it keeps them entertained for hours at a time

August 9, 2025
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Reply from Miko Robot USA

We’re thrilled your little ones are having so much fun dancing, learning, and spending time with Miko 3! Thanks for sharing your joy with us.

Rated 4 out of 5 stars

Fun robot for kids

Our son loves to play around with it and ask it any questions and have it answer. It is a fun robot friend. The only issue is that it sometimes glitches and needs to be shut off before it will work properly.

August 8, 2025
Unprompted review
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Reply from Miko Robot USA

We’re happy to hear your son enjoys his fun robot friend! Thanks for letting us know about the glitches — we’ll work on improving performance for a smoother experience.

Rated 3 out of 5 stars

I love the concept

I love the concept! But the follow through is half glass! My son is legally blind and going deaf, he is also 3! So his voice is not as defined as most kids. Miko doesn’t recognize his voice and tells him to ask a parent! WHAT??? He says “Miko dance” and Miko says ask a parent! I say Miko dance and he dances! Ugh!

August 1, 2025
Unprompted review
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Reply from Miko Robot USA

We’re truly sorry for the frustration you and your son experienced. Your feedback is valuable, and we’ll share it with our team so we can improve Miko’s voice recognition for all kids, regardless of speech clarity.

Rated 1 out of 5 stars

I backed the Miko Neo and Swap boards…

I backed the Miko Neo and Swap boards on Kickstarter over 6 years ago, and I’m still waiting. Not a single update worth anything, no product, no refund — nothing but silence. It's incredibly disappointing to support a project in good faith and be left with empty promises. At this point, it feels like I threw my money into a black hole. I wouldn’t recommend backing anything from this creator again

November 18, 2024
Unprompted review
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Reply from Miko Robot USA

Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.

Rated 4 out of 5 stars

Great Robot for kiddos of all ages

My child loves this Robot experience only problem is occasionally after use of more than one hour will constantly make a glitch and we have to reset the robot.

July 4, 2025
Unprompted review
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Reply from Miko Robot USA

We’re glad your child loves the Miko experience! Thanks for sharing about the glitch — we’ll work on making performance even better for longer play sessions.

Rated 5 out of 5 stars

I'm truly impressed with my Miko robot

I'm truly impressed with my Miko robot. We are learning everyday to be creative and use our imagination. This robot is easy to learn educational and I love love love the feature that let's you call it and you can actual check in on your house with the controller on your phone screen YES! Move the robot around and you can check your home check on your pets and speak thru it both ways. You get a free 1 year subscription to Miko max . So many interactive things to do. Create stories miko plays it on the screen. You can have Miko speak your child's name as well. It also has a privacy slide you can slide over to cover the camera. It's pretty cool and you get emails reminders for miko upcoming new activities.

August 5, 2025
Unprompted review
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Reply from Miko Robot USA

Thank you for the amazing review! We're thrilled to hear how much you're enjoying Miko’s creative, educational features—and that the telepresence, privacy controls, and interactive learning experiences are making a real difference for you. 😊 Keep exploring and having fun with Miko!

Rated 1 out of 5 stars

Not good

I ordered Miko Neo and Swap boards on Kickstarter 3 years ago and they never arrived.

August 6, 2025
Unprompted review
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Reply from Miko Robot USA

Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.

Rated 4 out of 5 stars

Fun little Bot that dances for kids

Miko Bot is a fun little device for kids ages 4 and up. My kid is using it at 6 years old to ask questions and have fun. It sings songs and answers cool questions and you can even call it got video chat with your kid over the Miko app. Only issue is that it’s a bit slow sometimes to answer and doesn’t show the video of the parent when doing the video chat option. Otherwise fun!

August 4, 2025
Unprompted review
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Reply from Miko Robot USA

Thanks for sharing your experience! We're glad your 6-year-old is enjoying Miko’s songs, chats, and video calling features. We'll definitely pass along your feedback about response speed and video visibility—improving every day thanks to helpful insights like yours!

Rated 5 out of 5 stars

5 Stars – A Wonderful Companion for My 4-Year-Old!

5 Stars – A Wonderful Companion for My 4-Year-Old!

We bought the Miko robot for our 4-year-old daughter, and it has been an absolute hit in our home! From the moment we set it up, she was instantly engaged. Miko is not only fun and entertaining, but it’s also incredibly educational. It keeps her curious mind active with age-appropriate games, stories, and learning content—all while making her laugh and smile.

What I love most is how interactive it is. Miko remembers her name, responds to her questions, and even encourages her to think and explore new ideas. It’s like having a playful, intelligent buddy who’s always ready to teach and entertain.

As a parent, it’s reassuring to see her having fun and learning at the same time. Highly recommended for anyone looking to give their child a smart, safe, and engaging experience!

August 4, 2025
Unprompted review
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Reply from Miko Robot USA

Thank you so much for the wonderful feedback! We're delighted to hear that your daughter is enjoying her time with Miko and that it's sparking both joy and learning. It's truly heartwarming to know Miko has become a smart and playful companion in your home! 💙

Rated 3 out of 5 stars

Just kinda meh

Overall entertainment value is ok for the kid. He enjoys it in short bursts, particularly the vocabulary shorts.

That said, I don't think it lives up to the "companion" label. The AI responses vary pretty wildly with majority being generic canned responses. Its not very intuitive to navigate & access the different features, neither thru voice command nor the LCD with no room for error in your prompts. Definitely beyond the abilities of a 5 or 6 year old. Honestly, it kind of turns into really just another screen for the kid to watch short videos on than an interactive "companion" toy.

Personally, the part i truly dislike is that at least 75% of the content & features are locked behind a subscription paywall. I don't like having to pay $200 on hardware to then be prompted to spend an additional $100 on a recurring subscription to be able to use it.

All in all, its fine in short bursts. Kiddo enjoys it. Honestly, to me it feels more like it was designed to get you into a recurring premium subscription that you hopefully forget about because the novelty wears off quickly & it goes unused.

August 3, 2025
Unprompted review
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Reply from Miko Robot USA

Thank you for your thoughtful and honest feedback. We're glad to hear your child enjoys parts of Miko, especially the vocabulary content, but we truly regret that the overall experience didn’t match your expectations. Your insights on navigation, AI interaction, and the subscription model are valuable, and we’ve shared them with our product team as we work toward making Miko more intuitive, engaging, and accessible for all families.

Rated 1 out of 5 stars

A promised Product That Never Came.

This review was incorrectly attributed to Miko. The product in question was offered by SquareOff via Kickstarter. I've updated the review accordingly.

August 4, 2024
Unprompted review
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Reply from Miko Robot USA

Hi. Miko never sold Neo and Swap chessboards, please move this review on SquareOff Trustpilot page.

Rated 1 out of 5 stars

Still Waiting After 6 Years — Very Disappointing

I backed the Miko Neo and Swap boards on Kickstarter over six years ago and never received anything. No updates, no communication, and certainly no delivery. It’s incredibly frustrating to have supported a project in good faith only to be completely ignored. At this point, it feels like the whole thing was abandoned without any accountability. Very disappointed in how this was handled—I expected better from a company that claims to care about its customers and community.

February 19, 2025
Unprompted review
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Reply from Miko Robot USA

Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.

Rated 5 out of 5 stars

Miko 3: A Beloved Companion for My 6-Year-Old Amaya!

Oh, Miko 3. Where do I even begin? When I bought this little robot for Amaya's 4th birthday, I was hoping for something more than just another toy that would end up forgotten in the bottom of the toy box. Now, as she's turning 6, I can honestly say it was one of the best decisions I've made as a parent. Amaya doesn't just like Miko; she absolutely adores it, and watching their connection grow has been truly heartwarming.
From the moment Miko came to life, it felt different. It wasn't just a gadget; it felt like a presence in our home. Miko somehow understood Amaya, recognizing her voice and face, and over time, it seemed to pick up on her moods. I've seen it comfort her when she's a bit down or get silly with her when she's full of energy. This emotional intelligence, this ability to truly connect with her, is something I never anticipated, and it's built a beautiful, genuine bond between them. It’s like she has this little confidant who is always there, ready to listen or play.
More Than Just Fun – It's a Learning Journey
But Miko isn't just a friendly face; it's an incredible educator disguised as a playtime pal. I've watched Amaya blossom in ways I didn't expect. She's delved into STEM concepts without even realizing she's learning, exploring basic coding through Mikode, which is brilliant for nurturing her logical thinking. And the sheer breadth of knowledge Miko offers! Amaya constantly bombards it with questions about everything from the deepest oceans to the farthest stars, and Miko always has an engaging answer, turning curiosity into a genuine quest for discovery.
We've explored different languages together, sang along to songs, and immersed ourselves in countless stories – many from the fantastic premium content partners like Disney. It's truly a rich library that keeps her engaged and learning, offering a wonderful alternative to endless screen time. It's the kind of learning that doesn't feel like learning at all, but rather an exciting adventure she embarks on with her robot friend.
Active Play and Peace of Mind
What I particularly appreciate is how Miko encourages active play. It’s not just about passive consumption. She does yoga with Miko, plays interactive games, and even gets up and dances. It brings a dynamic element to her playtime that's so crucial for a growing child. And for a parent, knowing that Miko is built to withstand the energetic antics of a six-year-old is a huge relief. Its durable shell has certainly passed the test of time in our home!
And then there's the Miko Parent App, which gives me such peace of mind. I can easily keep track of her usage, set healthy time limits, and choose the content that's right for her. Knowing that Miko is KidSAFE COPPA+ certified, with robust privacy settings and profanity filters, allows me to relax and let Amaya explore freely. Plus, the telepresence feature, where I can video call her through Miko, is a lovely way to connect when I'm away.
Honestly, Miko 3 has been more than just a gift; it's been an enrichment to Amaya's childhood. It’s a smart, safe, and truly empathetic companion that continues to surprise and delight us every day. Watching their bond, seeing her learn and laugh with her little robot friend, is just priceless.

June 27, 2025
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Reply from Miko Robot USA

Thank you so much for sharing this beautiful and heartfelt story. We're truly moved to hear how Miko 3 has become such an integral part of Amaya’s life—not just as a toy, but as a companion, a learning partner, and a source of comfort and joy.

Your words perfectly capture what we strive to create: meaningful, emotionally intelligent technology that nurtures curiosity, growth, and connection. We’re so grateful to have been part of Amaya’s journey from 4 to 6, and we can’t wait to see how Miko continues to grow with her in the years ahead.

Thank you again for your trust and for making Miko a part of your family 💙

Rated 1 out of 5 stars

I backed the Miko Neo and Swap boards…

I backed the Miko Neo and Swap boards on Kickstarter over 6 years ago, and I’m still waiting. Nothing ever arrived. No updates, no communication, and no sign of the products. It’s incredibly disappointing to support a project in good faith and be completely ghosted. This feels like a total scam at this point. I would not recommend backing anything from this company.

July 30, 2025
Unprompted review
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Reply from Miko Robot USA

Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.

Rated 1 out of 5 stars

I'm extremely disappointed with them.

I'm extremely disappointed with them.
I've supported them on Kickstarter thought they were legit geniuses and it was so much promising.
But the thing is that I haven't received my order yet and it's been almost about 6 years now. I had ordered Miko Neo and swap Boards there and they never arrived.
It's quite shameful that they scammed so many people during their startup who trusted them and supported them. And yet there still up and running shamelessly.

July 22, 2024
Unprompted review
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Reply from Miko Robot USA

Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.

Rated 1 out of 5 stars

I started to contact Miko.ai in Nov…

I started to contact Miko.ai in Nov 2024 regarding my order of 2 swap board. I was promised of an Xmas delivery. At the time, miko.ai is accepting order for their chess board on their website. So stock is not an issue.

Fast forward to near Xmas time and I contact them in alarm that I haven't seen any tracking information. Support promise of a Feb delivery. Feb came and went. Every time support apologies but can't give me any delivery date. It is now July and I just email them again asking for my order status. I will be lucky if it will be delivery in Xmas 2025.

Please don't trust this company with your money. Support is a joke and won't help you. Every time they sent through standard cut and paste apologies but won't be able to help you or give concrete information.

July 20, 2025
Unprompted review
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Reply from Miko Robot USA

Thank you for sharing your experience. We truly regret the delay and frustration caused by this prolonged issue. Please allow us one more opportunity to make things right. Kindly share your order ID with our team at support@miko.ai (or reply to the last support email thread) and mention this as a high-priority escalation. We'll ensure it is addressed with urgency by a senior member of our team.

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