Miles and Barr sold our property. It was a very difficult chain (not their fault!) but their sales progressor, Annie, was absolutely amazing. Kept in regular contact, always went above and beyond. Tha... See more
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Nadine - our Sales Progressor was fantastic. Through no fault on either side, a legal problem arose. It was long (7 months), complicated and very stressful. You only really understand how good someone... See more
Company replied
We had to change estate agents after little interest in the property! Miles and Barr were really proactive in helping us to sell the house - although we did have to reduce the asking price to eventua... See more
Company replied
Great communication from start to finish from Miles and Barr. Nadine Roberts helped us with our purchase and she was excellent; providing regular updates and happy to help very quickly whenever we ask... See more
Company replied
Company details
About Miles & Barr - Broadstairs
Written by the company
Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.
Contact info
45 High Street, CT10 1JR, Broadstairs, Kent, United Kingdom
- 01843 888444
4.6
Excellent
36 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Copied and Pasted responses
Copied and Pasted responses, cancels viewings last minute, mis-gendered me in all emails for some reason
Tried to book viewings on 2 occasions, both times, exactly the same thing happened.
May 15, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your experience, James. We sincerely apologise for the last-minute cancellations and the miscommunication regarding your gender. We strive to provide professional support and clear communication, and we regret that we fell short in this instance. Please reach out to us directly so we can address your concerns and improve your experience. For ease, you may email lisa.cook@milesandbarr.co.uk with your full name and contact details. We can then look into this further for you
Miles and Barr sold our property
Miles and Barr sold our property. It was a very difficult chain (not their fault!) but their sales progressor, Annie, was absolutely amazing. Kept in regular contact, always went above and beyond. Thank you so much.
May 5, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
We're so happy to hear that Annie's support made such a difference during a challenging chain. We appreciate your positive feedback and thank you for recognizing her dedication and hard work in selling your property.
Big thank you.
I would like to say a big thank you to Phil Hopkins for making the whole viewing process so easy. He was helpful and informative and had endless patience especially as I have viewed the property a few times.
Thank you again.
VAdams
March 17, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
We appreciate you taking the time to share your positive experience. We are so glad to hear that the viewing process was made easy for you and that you found our service helpful and informative.
Very professional
Very professional - service provided was very professional from sales take on process through to photos /marketing and post offer support between offer acceptance and completion. Nadine in particular was patient, empathetic whilst being realistic about updates being dependent on responsiveness of other agents /solicitors in the chain.
March 31, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
We appreciate your positive feedback. We're happy to hear that you found our service professional, from the initial sales process to the support after the offer. It's great to know our team was patient and realistic with updates.
Miles and Bar Services
Miles and Bar were very tenacious in getting this tricky purchase completed. Special mention to the efforts of Nadine Roberts.
March 20, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for your wonderful review. We are thrilled to hear that Miles and Bar were tenacious in getting your tricky purchase completed and we appreciate your special mention of Nadine Roberts. Your feedback inspires us to continue providing a reliable service, and we look forward to supporting you again in the future.
Great communication and very responsive
Great communication from start to finish from Miles and Barr. Nadine Roberts helped us with our purchase and she was excellent; providing regular updates and happy to help very quickly whenever we asked. Would definitely recommend working with her and this team.
March 27, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you so much for your wonderful review. We're thrilled to hear that Nadine provided you with excellent support and reliable communication throughout your purchase. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Great communication and a real…
Great communication and a real understanding of the challenges of buying and selling property. Dan and the team were open, engaged and helpful. Nadine, our sales progressor, was always calm and patient, responding quickly to any questions or concerns.
March 27, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for your wonderful review. We are thrilled to hear that you found our communication great and our team, especially Nadine, to be calm and patient. Your feedback inspires us to continue providing great customer service with honesty and reliability, and we look forward to supporting you again in the future.
Nadine was amazing !!
We have just completed on our sale and wanted to say how amazing Nadine Roberts has been, constantly keeping me updated and helping every step of this long and stressful journey, thank you Nadine.
Regards Val
March 20, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you so much for your kind words, Val. We're thrilled to hear that Nadine provided you with amazing support throughout your sale and kept you updated every step of the way. Your feedback is invaluable to us and we'll be sure to share it with the team
Professional service
Nadine Roberts kept me informed via e mail and phone throughout the conveyancing process. I couldn't have asked for better service.
March 20, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you so much for your kind words, Geoff. We are thrilled to hear that Nadine provided you with such reliable support throughout the conveyancing process. We look forward to assisting you again in the future.
Nadine has bhouse salebeen great through out the…
Nadine has been great through out the process and kept me informed the whole way and has been lovely dealing with her.
March 20, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you so much for your kind words, Reginald. We're thrilled to hear that Nadine provided you with great support and kept you informed throughout the process. Your feedback means a lot to us and we look forward to helping you again.
Great service dealing with the complex sale
Great service to get the house sale completed. Nadine Roberts was very helpful getting this time consuming and complex sale over the line. Fully recommended....
March 17, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your wonderful experience, Hayley. We are thrilled to hear that Nadine provided such helpful support during your complex house sale. If you need anything else, please feel free to reach out to us
Nadine, Dan & the team
Nadine, Dan & the team at Broadstairs, helped throughout the whole stressful period of marketing, finding a purchaser, then re-marketing and re-selling prior completing on my house sale. The regular updates as promised and the follow ups through the chain, along with the solicitors, helped provide the answers we wanted to hear!
February 18, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your experience, Nigel. We are glad our team provided the support you needed during the stressful process of selling your home. Regular updates and clear communication are key to delivering a seamless experience, and we appreciate your recognition of our efforts. If you need anything further, please do not hesitate to reach out to us
Found Miles & Barr to be proactive…
Found Miles & Barr to be proactive regarding sale of property and Nadine Roberts was very professional and easy to communicate with once sale had progressed.
March 6, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your experience with us. We are glad to hear that you found our support proactive and that communication was easy as your sale progressed. Please feel free to reach out if you would like to discuss anything further.
Praise for Broadstairs staff
Every member of staff that we dealt with was helpful, pleasant and efficient. A particular thank you to Nadine at Broadstairs who took us up to exchange and completion. We were so impressed with her efficiency, communication and empathy We can’t thank her enough.
March 6, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your wonderful experience, Sue. We are thrilled to hear that our team was helpful and efficient. . We appreciate your kind words for your sales progressor, Nadine, and the team at Broadstairs and look forward to assisting you again in the future.
Feedback for Nadine
Nadine has been fantastic at keeping in touch and checking in with us throughout the buying process.
She has kept the communication loop between all parties open and has responded immediately to any enquires. Thank you Nadine
March 3, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your wonderful experience with us. We are thrilled to hear that Nadine provided fantastic support and maintained open communication throughout your buying journey. Our team is dedicated to delivering a seamless experience with professionalism and integrity. If you need anything further, please do not hesitate to reach out to us
Helpful
We felt ourselves lucky to be helped by Nadine Roberts at Miles & Barr. She was helpful, efficient, professional - while also brilliantly down-to-eath and understanding throughout the process. A credit to the company.
February 25, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your wonderful experience, Henry. We are thrilled to hear that Nadine provided you with such efficient and professional support. We appreciate your kind words and look forward to assisting you again in the future.
Nadine Roberts Excellent Sales Progressor
Nadine Roberts at Miles and Barr did a great job as sales progressor.She updated me at least every fortnight and chased up the buyers and lawyers as required.It was a probate sale and she was able to help me organise gardening services to keep the property looking good and a clearance service.
February 20, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your experience Alison. We are delighted to hear that Nadine provided you with excellent support and kept you updated throughout your probate sale. It's great to know she helped organise gardening and clearance services to maintain the property's appeal. Thank you for your wonderful review. All the best for the future.
Nadine - a true professional
Nadine - our Sales Progressor was fantastic. Through no fault on either side, a legal problem arose. It was long (7 months), complicated and very stressful. You only really understand how good someone is when things don't go well. We were all under great pressure - and throughout Nadine was calm, proficient and always called us back regardless of the news (even if it wasn't good). A true professional.
February 13, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for sharing your experience Mark. We are sorry for the stress caused by the legal issue. We are glad to hear that Nadine, your sales progressor, provided calm and professional support throughout this challenging time. We strive to deliver clear communication and value to all our customers, and we appreciate your recognition of our efforts.
House purchase
It was helpful that Nadine Roberts could speak directly to the seller as we had a number of queries
February 9, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you for your wonderful review. We're thrilled to hear that Nadine Roberts was able to provide you with the support you needed by speaking directly to the seller. Your feedback reinforces our commitment to customer-centric service and we look forward to assisting you again in the future!
Miles & Barr - Efficient in Coordination
Miles & Barr are very professional and well established estate agents. It was good to have Nadine Roberts coordinating, keeping in contact and eventually bringing together the exchange of contracts. Thank you.
February 9, 2026
Unprompted review
Reply from Miles & Barr - Broadstairs
Thank you so much for your kind words, Juliet. We are thrilled to hear that you found our service professional and reliable, and that Nadine was able to provide the support you needed throughout the process. Your trust means a lot to us, and we look forward to helping you again in the future.
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