Just booked a vehicle while having spent days trying all the other major companies. Miles Car Rental had the best discounts and had access to the vehicle type and capacity I needed and with a 39% disc... See more
Company replied
2875 S Orange Avenue. Suite 1305, Orlando, FL, 32806 Orlando, Florida, US
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Just booked a vehicle while having spent days trying all the other major companies. Miles Car Rental had the best discounts and had access to the vehicle type and capacity I needed and with a 39% disc... See more
Company replied
EL SERVICIO BRINDADO POR ANA PEREZ, EL MEJOR. RESOLVIO MI CAMBIO DE RESERVA SIN NINGIN INCONVENIENTE
Company replied
It was so easy as always to make this reservation. A lot of cars to choose from, a good prize for my rental with everything included, from unlimited mileage to all insurances, taxes and fees. I am a h... See more
Company replied
I did not like how MILES did not specify in detail, that debit cards would not be accepted at the rental counter at the airport for local driver license holder. Needless to say, I was unable to secur... See more
Company replied
Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.
2875 S Orange Avenue. Suite 1305, Orlando, FL, 32806, Orlando, Florida, United States
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Javier Calderon was very helpful and I appreciate that!

Reply from Miles Car Rental - Orlando

Reply from Miles Car Rental - Orlando
EL SERVICIO BRINDADO POR ANA PEREZ, EL MEJOR. RESOLVIO MI CAMBIO DE RESERVA SIN NINGIN INCONVENIENTE

Reply from Miles Car Rental - Orlando
Awful. Not at the airport mor was there a shuttle or anyone to answer the phone.

Reply from Miles Car Rental - Orlando
Your system is not up to date, as I was given the wrong pick up location which cost me money and time. All the benefits listed on your site was not included at pick up which cost me an additional fee. I brought this to your attention and it was not resolved.
Further update, I was contacted and after several emails the matter was resolved.

Reply from Miles Car Rental - Orlando
The whole booking was very quick even with credit card fraud team intervening

Reply from Miles Car Rental - Orlando
Layout of the site, Clarity, variety. Many options to choose from, easy to navigate.

Reply from Miles Car Rental - Orlando
A really clear and concise web page together with great value.

Reply from Miles Car Rental - Orlando

Reply from Miles Car Rental - Orlando

Reply from Miles Car Rental - Orlando
Always very good service and support with Miles Car Rental
Today I was assist by Ana Perez via WhatsApp to adjust my arrival time, she give me a piece of mind service.
Thank you Ana Perez you’re the best!

Reply from Miles Car Rental - Orlando
Hired a mustang and it was falling apart tried to exchange and no one would help me only contacted me back after 12 days completely useless contact miles and they said there is nothing they could do to help I must contact thrifty when we ended the hire staff told me these are being removed due to the condition and age and he wouldn’t have hired it to me in the first place also put holds over 1000bucks onto my bank card when they said 250 over a week later holds still not clear then charged me double the amount stated left to pay at destination crooks

Reply from Miles Car Rental - Orlando
I booked two cars for Orlando, happy to take my money. I have had a heart attack and am not travelling, my wife and I were staying longer but have changed my wife’s flight to come back with the rest of the family.
We wanted to bring the second car back 8 days earlier. Told no availability but the car is already booked! No refund for bringing it back early

Reply from Miles Car Rental - Orlando
We had an electric car that had some issues. Every time we opened the door, we would see bugs scurrying around inside. We decided not to take it on our trip because it was losing charge quickly. When we were about to return the car, it had updated its system and indicated a low tire pressure. We had reserved the car online for less than $200 but ended up paying over $500. While I understand there is a deposit, I feel it shouldn’t have been that high based on what we were told, especially since the receipt reflected a different price.

Reply from Miles Car Rental - Orlando
After finding this site I have been very satisfied with the pricing and the included options such as travel insurance and liability supplement. The site is easy to use and pricing is always better than renting from the car rental company.
Easy to use website tried first time wouldn’t accept card but worked 2nd time
Booked quickly though

Reply from Miles Car Rental - Orlando
Katherine Ferero helped me resolve annissue with the booking where the agent at Budget did not want to help. She suggested an alternative and stayed online with me until it was resolved and also checked in after.
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