Just booked a vehicle while having spent days trying all the other major companies. Miles Car Rental had the best discounts and had access to the vehicle type and capacity I needed and with a 39% disc... See more
Company replied
2875 S Orange Avenue. Suite 1305, Orlando, FL, 32806 Orlando, Florida, US
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Just booked a vehicle while having spent days trying all the other major companies. Miles Car Rental had the best discounts and had access to the vehicle type and capacity I needed and with a 39% disc... See more
Company replied
I did not like how MILES did not specify in detail, that debit cards would not be accepted at the rental counter at the airport for local driver license holder. Needless to say, I was unable to secur... See more
Company replied
It was so easy as always to make this reservation. A lot of cars to choose from, a good prize for my rental with everything included, from unlimited mileage to all insurances, taxes and fees. I am a h... See more
Company replied
Maria Jose Heredia was extremely helpful and reassuring. The car given to me by the rental company was less than expected and she carefully explained my rights and assisted with the complaint registra... See more
Company replied
Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.
2875 S Orange Avenue. Suite 1305, Orlando, FL, 32806, Orlando, Florida, United States
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Great online experience. I love how there are special deals each day.

Reply from Miles Car Rental - Orlando
My reservation was booked 2 weeks ago
At my pickup time at the airport I was told my reservation was canceled.I called the miles rental in Orlando.the agent Shavely
Arteaga said that the reservation was good in her system but she doesn’t understand why it’s canceled with dollar rental I spend 2 hours on the phone in the Orlando Aeroport.Shavely Arteagawith miles rental
Told me she will have to make new reservation and I have to pay again.
So the new reservation was made with small size car however my original reservation was luxury car.iam very desapointed with the service the handeling was so poor I was so stressed out at the Aeroport.
Update—— Finally Maria got in contact and helped us resolve the issue Thank you!

Reply from Miles Car Rental - Orlando

Reply from Miles Car Rental - Orlando
Very reasonable prices & very straight forward booking process

Reply from Miles Car Rental - Orlando
I did not like how MILES did not specify in detail, that debit cards would not be accepted at the rental counter at the airport for local driver license holder. Needless to say, I was unable to secure a car rental upon my visit to the airport location. I need to get a refund!
Update, today I received a call from Miles and they were very cordial with wanting to resolve my unsuccessful rental situation. After a few minutes they were able to resolve the issue and were able to reimburse me the funds which I thought I had lost. I am really satisfied and happy with Miles’s attention to customer satisfaction. Needless to say I now give them a 4.5 star rating.

Reply from Miles Car Rental - Orlando
I always use miles car rental.
It gives me the best rates
and it's easy to use

Reply from Miles Car Rental - Orlando
If I could give a zero I would. After a long day of travel, I got to the Thrifty/Budget Car rental only to find the line 2 blocks long to get the car. I asked a person who stood in line and they said the wait was 3-4 hours. There were only 3 people working the desk. After waiting for 30 minutes and not moving, we decided to leave without getting our prepaid car. We had a great fear they would be out of vehicles after a long wait.

Reply from Miles Car Rental - Orlando
Easy to reserve and at great price. All the information was available and clear.

Reply from Miles Car Rental - Orlando
Easy to navigate website. Not picked up the car yet so cant say anything about that side of things.

Reply from Miles Car Rental - Orlando
Miles employee was really helpful and considerate. I struggled making the booking online and they phoned me to confirm and book everything. Fantastic service.

Reply from Miles Car Rental - Orlando
Just booked a vehicle while having spent days trying all the other major companies. Miles Car Rental had the best discounts and had access to the vehicle type and capacity I needed and with a 39% discount I was absolutely amazed. Easy process and took me less than 10 minutes to complete

Reply from Miles Car Rental - Orlando
Super easy process to book. Price couldn't be beat. I'm hoping pick up is just as easy.

Reply from Miles Car Rental - Orlando
I went to the airport at the vague address provided in my email. There was no Miles rental car station at the Orlando International Air Port, A and B. I asked multiple other rental groups there where to find it, but none had even heard of it. I went out to the shuttle area and asked several of the bus drivers who transport people to off-location rental services; again no one had heard of it. I checked my confirmation email, but no phone number was provided. I tried to look up a local phone number. The one I found said press 1 for English and then would just hang up. I ended up returning inside and renting a vehicle from another company… What a mess.

Reply from Miles Car Rental - Orlando
Super fácil, rápido y sencillo. Siempre alquilo con ellos sin ningún problema.

Reply from Miles Car Rental - Orlando
Rep Daniela was professional, friendly, personable, knowledgable!!!
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