Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more
Company replied
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Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more
Company replied
Aleksandra listened carefully to our travel requirements and worked through several optionswith us. She was enthusiastic about our choice and talked positively about it. She navigated the Cunard websi... See more
The very friendly and efficient Miles Morgan Travel staff provided full information for a stay in Jersey, and then booked for us the ferry and preferred hotel on the island. We had a pleasant visit t... See more
Good experience at Miles Morgan in Bath. Very friendly good social skills from Debbie. Professional & efficient explaining all aspects of our flight. Achieved what we were hoping for. We also were off... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
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My travel consultant was Suzanne Carter, who is obviously very experienced. Went thoroughly through my options for flight dates and hotel costs. Like the fact you get a cup of coffee when this was going on.

Reply from Miles Morgan Travel - Bath
Always very professional and helpful whenever I book a holiday.

Reply from Miles Morgan Travel - Bath
Debbie spent a long time with us, going into a lot of detail describing what cruises were still available which was most helpful.

Reply from Miles Morgan Travel - Bath
Everything was explained perfectly and was very pleased with the outcome

Reply from Miles Morgan Travel - Bath
Called in to book our next holiday......Our Travel Consultant Ella- Louise was as friendly and efficient as she always is....a pleasure to do business with her!

Reply from Miles Morgan Travel - Bath
I wasn't expecting a phone call back on a Sunday of a Bank Holiday weekend, but I did.
Great service from Colin, thank you, and got thd deal I wanted.
Happy days.

Reply from Miles Morgan Travel - Bath
Marie was very helpful and helped us book a holiday. She was able to advise us on destinations which was good to take a 13 year old on a long haul.

Reply from Miles Morgan Travel - Bath
We were greeted with a very friendly welcome by Mrs. Brenda Artier who handled.
She took time and finding us the cruise we wanted and explained everything clearly and professionally we would definitely go back again

Reply from Miles Morgan Travel - Bath

Reply from Miles Morgan Travel - Bath

Reply from Miles Morgan Travel - Bath
Ruth took the time to understand the holiday we were interested in and has organised this for us. We’d much rather use a local travel agent - and when we had a slight problem a year ago with a ticket, the team at Miles Morgan did a great job of getting things sorted for us

Reply from Miles Morgan Travel - Bath
Excellent customer service from two dedicated Miles Morgan team members Ruth and Debbie for their helpful and experienced advice to enable our selection of an optimum and exciting cruise booking.
Both advisers very ably steered us towards a cruise selection booking with the expectation of follow through in a customary client supporting and efficient manner.
We would not hesitate to continue to rely on Miles Morgan Travel Agents to provide such a valued personal service like this. Thank you.

Reply from Miles Morgan Travel - Bath

Reply from Miles Morgan Travel - Bath
Really helpful , not rushed and gave advise when asked and came away with a holiday travel book for a future holiday

Reply from Miles Morgan Travel - Bath
Suzanne Carter at Bath MMT pulled out all the stops and patiently tried her utmost to find a holiday that suited me - and she did.

Reply from Miles Morgan Travel - Bath
The staff are always very welcoming and keen to help with anything from travel insurance to booking holidays. I will definitely be back.

Reply from Miles Morgan Travel - Bath
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