Miles Morgan Travel - Bath Reviews 

248
TrustScore 5 out of 5

4.9

8 - 9 New Bond Street Place, BA1 1BH Bath, Somerset, GB


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Rated 5 out of 5 stars

Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more

Company replied

Rated 5 out of 5 stars

Aleksandra listened carefully to our travel requirements and worked through several optionswith us. She was enthusiastic about our choice and talked positively about it. She navigated the Cunard websi... See more

Rated 5 out of 5 stars

The very friendly and efficient Miles Morgan Travel staff provided full information for a stay in Jersey, and then booked for us the ferry and preferred hotel on the island. We had a pleasant visit t... See more

Rated 5 out of 5 stars

Good experience at Miles Morgan in Bath. Very friendly good social skills from Debbie. Professional & efficient explaining all aspects of our flight. Achieved what we were hoping for. We also were off... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom

  • 01225 486800

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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4.9

All reviews

(248)

3,219 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent comprehensive service

My travel consultant was Suzanne Carter, who is obviously very experienced. Went thoroughly through my options for flight dates and hotel costs. Like the fact you get a cup of coffee when this was going on.

September 5, 2025
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Reply from Miles Morgan Travel - Bath

Thankyou so much for this very kind review. Suzanne

Rated 5 out of 5 stars

Always very professional and helpful…

Always very professional and helpful whenever I book a holiday.

September 5, 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your kind words! It is a pleasure as always to book your trips! Have a lovely time! - Ella :)

Rated 5 out of 5 stars

Debbie spent a long time with us

Debbie spent a long time with us, going into a lot of detail describing what cruises were still available which was most helpful.

August 30, 2025
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Reply from Miles Morgan Travel - Bath

Thank you Barry and Mary for your lovely comments. It was a pleasure finding you the perfect cruise to celebrate. Debbie

Rated 5 out of 5 stars

Everything was explained perfectly and…

Everything was explained perfectly and was very pleased with the outcome

August 24, 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your kind words. Glad we found the holiday you were wanting. - Ella :)

Rated 5 out of 5 stars

Great Service

Called in to book our next holiday......Our Travel Consultant Ella- Louise was as friendly and efficient as she always is....a pleasure to do business with her!

August 24, 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your kind words Mr Simmonds - it's a pleasure to book your holidays as always! Not long now till the next one! - Ella :)

Rated 5 out of 5 stars

Great

I wasn't expecting a phone call back on a Sunday of a Bank Holiday weekend, but I did.
Great service from Colin, thank you, and got thd deal I wanted.
Happy days.

August 25, 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the 5 stars and lovely review. Colin (Trowbridge)

Rated 5 out of 5 stars

Marie was very helpful and helped us…

Marie was very helpful and helped us book a holiday. She was able to advise us on destinations which was good to take a 13 year old on a long haul.

August 17, 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for the 5* review, that's lovely of you, and I hope you all have a great time!

Rated 5 out of 5 stars

We were greeted with a very warm welcome by Mrs Artier who handled our holiday very professionally. She explained everything clearly and answered all our question with efficiency…

We were greeted with a very friendly welcome by Mrs. Brenda Artier who handled.

She took time and finding us the cruise we wanted and explained everything clearly and professionally we would definitely go back again

August 20, 2025
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Reply from Miles Morgan Travel - Bath

Many thanks for your kind comments
Brenda

Rated 5 out of 5 stars

Good experience - definitely would use them again

Ruth took the time to understand the holiday we were interested in and has organised this for us. We’d much rather use a local travel agent - and when we had a slight problem a year ago with a ticket, the team at Miles Morgan did a great job of getting things sorted for us

August 11, 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the lovely review and thank you for booking with us again , you are very welcome.

Rated 5 out of 5 stars

Excellent customer Service

Excellent customer service from two dedicated Miles Morgan team members Ruth and Debbie for their helpful and experienced advice to enable our selection of an optimum and exciting cruise booking.
Both advisers very ably steered us towards a cruise selection booking with the expectation of follow through in a customary client supporting and efficient manner.
We would not hesitate to continue to rely on Miles Morgan Travel Agents to provide such a valued personal service like this. Thank you.

August 8, 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for thjs lovely review and you are both very welcome , and very happy to get you booked and we are sure you will enjoy this cruise.

Rated 5 out of 5 stars

Really helpful

Really helpful , not rushed and gave advise when asked and came away with a holiday travel book for a future holiday

July 29, 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the lovely reply and you are very welcome.

Rated 5 out of 5 stars

Bath MMT

Suzanne Carter at Bath MMT pulled out all the stops and patiently tried her utmost to find a holiday that suited me - and she did.

July 26, 2025
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Reply from Miles Morgan Travel - Bath

Thanks for this, looks a wonderful trip and can't wait to hear all about it! Suzanne

Rated 5 out of 5 stars

The Staff are great.

The staff are always very welcoming and keen to help with anything from travel insurance to booking holidays. I will definitely be back.

July 25, 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your great review, always happy to help, thanks again Marie

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