Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aleksandra listened carefully to our travel requirements and worked through several optionswith us. She was enthusiastic about our choice and talked positively about it. She navigated the Cunard websi... See more
The very friendly and efficient Miles Morgan Travel staff provided full information for a stay in Jersey, and then booked for us the ferry and preferred hotel on the island. We had a pleasant visit t... See more
Good experience at Miles Morgan in Bath. Very friendly good social skills from Debbie. Professional & efficient explaining all aspects of our flight. Achieved what we were hoping for. We also were off... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
- 01225 486800
4.9
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Undecided…
My friend and I had gone into Mile Morgan with very little idea of where we wanted to go for New Year.To make things more complicated ,we wanted single rooms..Marie could not have been more patient with us trying to find us the best deal and the best place to go,With her help we decided on Bideford.
July 22, 2025
Reply from Miles Morgan Travel - Bath
It was a pleasure ladies, I hope you enjoy your New Year in Bideford, Thanks Marie
Reply from Miles Morgan Travel - Bath
Thank you Angela. It was a pleasure arranging this tailor-made itinerary for you. Debbie.
Happy customers
Our travel specialist, Ella-Louise, went to a great deal of trouble to find us exactly what we were looking for and we left with smiles on our faces. The shop is conveniently located in the city centre.
July 11, 2025
Reply from Miles Morgan Travel - Bath
Thank you for you kind words Mr Fletcher - i'm glad we were able to find something for you both to enjoy. - Ella :)
Very good service and very professional.
July 6, 2025
Reply from Miles Morgan Travel - Bath
Thank you for the kind review you are very welcome.
Excellent travel agents
I am always impressed by just how professional and knowledgeable the Bath office staff are. They are always friendly and extremely helpful. It’s a pleasure dealing with them and i know they will find the perfect holiday for me that matches my requirements and budget.
June 29, 2025
Staff were very helpful and nothing was…
Staff were very helpful and nothing was a problem especially when it came to travel insurance
June 25, 2025
Reply from Miles Morgan Travel - Bath
Pleased to be have helped in your booking.
Reply from Miles Morgan Travel - Bath
Thank you for your kind words :) - Ella
I am a single traveler.
I am a single traveler.
I am 80…… still have my grey matter healthy?
I saw this break in your travel magazine that you sent.
The person who is helping me was excellent and extremely helpful and understood what i wanted , just for break before Christmas .
I don’t want to travel or share a break with friends or family…..I want to meet new people and new surroundings. BUT…..I have to pay nearly double like a couple!……..there is a lot of single people that want to travel on there own……it’s the extra cost that’s put on single travellers!
“ R “ did her very best for me….she understood?
You provide an excellent service and extremely helpful.
June 15, 2025
Reply from Miles Morgan Travel - Bath
You are very welcome, thank you for booking with me, Ruth
A Norwegian Cruise
I booked a Norwegian cruise with your company. Debbie was knowledgeable, friendly and very organised.
June 8, 2025
Reply from Miles Morgan Travel - Bath
Thank you for your kind words Gail. I cannot wait to hear all about Norway on your return. Debbie.
Reply from Miles Morgan Travel - Bath
Thank you very much for this, from Suzanne
As cruising newbies Suzanne made the…
As cruising newbies Suzanne made the booking process seamless.
May 30, 2025
Reply from Miles Morgan Travel - Bath
Lovely to hear this, I enjoyed booking your first cruise. Suzanne
The staff are very professional bu
The staff are very professional but also friendly . They know what they are doing and take the trouble to explain clearly each step in the process . I am so pleased that I did not have to deal with a holiday provider ( in my case a Cruise Company ) on the telephone or online.
May 30, 2025
Reply from Miles Morgan Travel - Bath
It was a pleasure booking this cruise for you Mr Jillians so thank you for giving me the opportunity to do so and cannot wait to hear all about it. Debbie.
Excellent service & attention to…
Excellent service & attention to details from Debbie Doyle (Miles Morgan, Bath).
May 30, 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for your kind words Stephen. It's always a pleasure helping you plan the right holiday.
Very helpful to us…nothing was too much…
Very helpful to us…nothing was too much trouble with the staff….thank you
May 8, 2025
Reply from Miles Morgan Travel - Bath
Thank you for the lovely review and you are very welcome . Kind Regards Ruth
Helpful and friendly staff
Helpful and friendly staff. Good advice and stress free! We are very much looking forward to our holiday.
May 4, 2025
Reply from Miles Morgan Travel - Bath
It was lovely to receive such positive comments
Many thanks
Brenda
Marie was very helpful guiding me…
Marie was very helpful guiding me through the options for my very first ever cruise. So fingers crossed I'll enjoy the experience. Took me a while to realise I wasn't dealing with Fred Olsen company directly and as always the deal price advertised is never the price available when you investigate the offer. That said price seems OK but as I don't have anything to compare it with I'll reserve judgement until after the cruise. That said Marie was very helpful snd I'm off on my first cruise which I am very excited about!
May 5, 2025
Helpful staff
April 26, 2025
Reply from Miles Morgan Travel - Bath
Thank you for the lovely review you are very welcome. Ruth
My go-to travel agent.
The staff are welcoming, knowledgeable, efficient and always reliable. Their expertise is wide-ranging and they take pride in giving first class service.
April 29, 2025
Reply from Miles Morgan Travel - Bath
Many thanks Valerie for your lovely comments
Brenda
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Debbie was so informative and patient (there were 3 of us)
April 29, 2025
Reply from Miles Morgan Travel - Bath
Thank you very much June for your kind words and giving me the opportunity to book your first holiday with me. It was a pleasure. Debbie.
As usual excellent service.Brenda is so…
As usual excellent service.Brenda is so helpful and efficient…
April 25, 2025
Reply from Miles Morgan Travel - Bath
Thank you for your kind comments
Brenda
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.