Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aleksandra listened carefully to our travel requirements and worked through several optionswith us. She was enthusiastic about our choice and talked positively about it. She navigated the Cunard websi... See more
The very friendly and efficient Miles Morgan Travel staff provided full information for a stay in Jersey, and then booked for us the ferry and preferred hotel on the island. We had a pleasant visit t... See more
Company replied
Good experience at Miles Morgan in Bath. Very friendly good social skills from Debbie. Professional & efficient explaining all aspects of our flight. Achieved what we were hoping for. We also were off... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
- 01225 486800
4.9
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Miles Morgan Travel - Bath
Thank you for your kind words - I'm so glad we were able to get this booked for you. - Ella
Ella has patience of a saint
Ella has patience of a saint. Did millions of quotes for us as we kept changing our minds but we got there in the end. Excellent service, thank you Ella x
April 15, 2025
Reply from Miles Morgan Travel - Bath
Thank you for your kind words Mr Gregory. It was a pleasure booking your cruise for you all. You know where i am for future trips- Ella :)
Professional and helpful Services
Ella who answered my call was polite, helpful when answering my questions and very professional.
This is the second time using Miles Morgan Travel and my friends and I find them an excellent Travel Agency.
March 11, 2025
Reply from Miles Morgan Travel - Bath
Thank you for your kind words. It was a pleasure booking you flights again. - Ella
Always very helpful and polite Brenda…
Always very helpful and polite Brenda is so nice ,a great team thanks very much.
March 28, 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for your kind comments. It is always a pleasure to deal with such nice clients
Brenda
Highly recommend Elle-Louise
Ella-Louise is very friendly and efficient answering my emails straight away and getting us exactly what we wanted at a very good price. Many thanks.
March 26, 2025
Reply from Miles Morgan Travel - Bath
It was a pleasure booking your holiday for you both. Always happy to help. - Ella :)
Very helpful and nothing to much…
Very helpful and nothing to much trouble and very polite
April 4, 2025
Reply from Miles Morgan Travel - Bath
Thank you for the lovely review and you are very welcome.
Everyone was very friendly and Brenda’s…
Everyone was very friendly and Brenda’s help and knowledge made the experience very enjoyable
March 26, 2025
Reply from Miles Morgan Travel - Bath
Many thanks for your kind comments
It was a pleasure to meet you and deal with your enquiry
Brenda
Speedy and professional
From first enquiry to booked River Cruise was a very speedy process. Brenda is a true professional and noticed that one of our passports will need renewing prior to our trip - we have actioned that.
March 18, 2025
Reply from Miles Morgan Travel - Bath
Sorry not to have replied to your kind comments earlier
Thank you so much
Brenda
Advanced booking - helpful and friendly service
Very early in the process of booking a cruise as making an advanced booking. Felt process was professional, understanding and friendly.
March 11, 2025
Reply from Miles Morgan Travel - Bath
Thank you for your comments, it's really appreciated. Marie
Friendly service
The ladies, were friendly and helpful and patient when trying to make a choice.
February 28, 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for this lovely comment. Suzanne
First experience of Miles Morgan Travel
Suzanne went through a range of holiday choices and was extremely patient with us.She was able to find a hotel resort and flight which met our needs All paper work and insurance was explained clearly and printed for us and we left feeling pleased with the outcome .Will use Miles Morgan Travel in future
March 7, 2025
Reply from Miles Morgan Travel - Bath
Thank you for taking the time to write this review. I am glad I managed to find a holiday for you on your first trip to see us. looking forward to booking many more trips!
Reply from Miles Morgan Travel - Bath
Many thanks for your comments. Regards Marie, Manager
Reply from Miles Morgan Travel - Bath
Thankyou so much for this. Suzanne
Excellent service
Excellent service - helpful and professional advice and swift/accurate booking. Jo was great and empathetic.
February 27, 2025
Reply from Miles Morgan Travel - Bath
Thank you for your review Jamie. It was lovely to meet you and arrange your Golden Wedding anniversary break. Good to hear that Sidney the cat is on the mend.
Marie sorted out the holiday we…
Marie sorted out the holiday we required for 2026, a cruise to Iceland for the Solar Eclipse.
It was efficiently booked and all options presented to us.
February 25, 2025
Reply from Miles Morgan Travel - Bath
Thank you for the great review, it's good to know you've got some lovely holidays to look forward to, Marie
Thanks!
Detailed attention of rep. Holiday bill poker with minimum of fuss. Thank you!
February 25, 2025
Reply from Miles Morgan Travel - Bath
Thank you for the 5* review, it's really appreciated. Marie
We contacted Brenda before we visited…
We contacted Brenda before we visited the shop and she had everything ready for us and we were very satisfied and booked the cruise
February 14, 2025
Reply from Miles Morgan Travel - Bath
Thank you very much for your kind remarks
It is always encouraging to hear that clients are happy with the service offered by the Bath Branch of Miles Morgan
Brenda
Helpful friendly professional…
Helpful friendly professional service.Good availability on phone and in person.
February 15, 2025
Reply from Miles Morgan Travel - Bath
Thank you. It is always a pleasure to help you with your travel arrangements. Jo
Our experience at milss Morgon was…
Our experience at milss Morgon was excellent. Your colleague (suezanne) was extremely helpful and very knowledgeable. She found the holiday we were looking for. Thank you. This was mrs oneill not Ms perring.
February 13, 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for this review. I always enjoy booking anything lakes and mountains! Suzanne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.