Miles Morgan Travel - Chippenham Reviews 

331
TrustScore 5 out of 5

4.9

Unit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB


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Rated 5 out of 5 stars

All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure booking with Miles Morgan, nothing is to much trouble and always happy to answer any questions you have . The girls in Chippenham branch are all lovely .

Company replied

Rated 5 out of 5 stars

The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit

Company replied

Rated 5 out of 5 stars

The travel advisors know us. They listen to our requests and aim to find what we’re after. They are also knowledgeable about the travel industry and can advise on locations, flights and companies. MMT... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, United Kingdom

  • 01249 566100

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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4.9

All reviews

(331)

3,093 reviews in the last 12 months

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Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable

May 13, 2026
Miles Morgan Travel - Chippenham logo

Reply from Miles Morgan Travel - Chippenham

Thank you for your review we appreciate you taking the time and we hope you have a wonderful holiday
Kind Regards
Leah

Rated 5 out of 5 stars

Excellent Service

Service excellent a sound understanding of what we wanted and quickly found a good holiday deal. I was very impressed and would highly recommend you to anyone looking to book a holiday.

May 10, 2026
Miles Morgan Travel - Chippenham logo

Reply from Miles Morgan Travel - Chippenham

Thank you for your wonderful review, We are always happy to help
Kind regards
Karen

Rated 5 out of 5 stars

Excellent experience …

First time booking with you and from start to finish Jade was amazing full of information and knowledgeable about our first river cruise

May 16, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this amazing review. We really do appreciate the amazing feedback.
Kind Regards
Jade

Rated 5 out of 5 stars

New looking

As efficient as ever. Thanks Jade.

May 16, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write the review Liz.
Kind Regards
Jade

Rated 5 out of 5 stars

From start to finish our booking…

From start to finish our booking through Natalie in Chippenham was fantastic. She helped with everything & put our minds at rest as it was our first cruise

May 2, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much Carol for your kind words and taking the time to write this review.
It was a pleasure assisting you with your booking and I look forward to working with you again in the future.
Kind Regards
Natalie

Rated 5 out of 5 stars

Excellent service from all staff.

I have used Miles Morgan in Chippenham now for 3 years and I get excellent service, not only from booking our holiday but continued assistance with all aspects of both journeys down to the last details. Always extremely helpful. Fully recommend to use them.

May 13, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this amazing review. We really do appreciate your feedback and kind words.
Kind Regards
Jade

Rated 5 out of 5 stars

Amazing as always

Amazing as always. Jade is very helpful and knowledgeable. Looking forward to our next trip.

May 10, 2026
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Reply from Miles Morgan Travel - Chippenham

We're happy you had such a wonderful experience! We appreciate your kind words and look forward to assisting you on your next trip.
Kind Regards
Jade

Rated 5 out of 5 stars

Good product knowledge and friendly

Once again we spoke to Natalie and as before we found her to be friendly and open. She gave advice and her own experiences (when asked). Natalie is always very open, friendly and engaging and sends through paperwork as promised. Happy to return and book another holiday.

May 5, 2026
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Reply from Miles Morgan Travel - Chippenham

We appreciate you sharing your kind words. We're happy to hear that you find our team member friendly and helpful. We look forward to helping you book your next holiday!
kind Regards
Natalie

Rated 5 out of 5 stars

A happy branch.

Helpful and knowledgeable staff of a happy branch.

May 5, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for your kind words and comments. We do appreciate the amazing feedback.
Kind Regards
Leah

Rated 5 out of 5 stars

Natalie in the Chippenham branch is great!

We use Natalie in the Chippenham branch for all our cruise bookings. We could book direct online ourselves however we have peace of mind booking with Natalie knowing she will answer any of our questions. We also enjoy the experience going into the shop and discussing our plans.

May 5, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you Natasha for taking the time to write this amazing review. I really do appreciate the feedback regarding the service I provide. It is a pleasure booking your family holidays and seeing you all.
Kind Regards
Natalie

Rated 5 out of 5 stars

Really helpful staff

April 23, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for taking the time to write this review.
It was a pleasure assisting you with your holiday.
Kind Regards
Leah

Rated 5 out of 5 stars

Booking was easy and quick

Booking was easy and quick. Advice was good as was follow up

April 28, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this 5* review. I really appreciate it.
Kind Regards
Karen

Rated 5 out of 5 stars

Very friendly and knowledgeable staff…

Very friendly and knowledgeable staff who advised us on the best options for the selected cruise with clear details of the cabin choices and locations.
all our questions were answered quickly to enable us to make the decision to book with Miles Morgan Travel again.

April 25, 2026
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Reply from Miles Morgan Travel - Chippenham

We really do appreciate you taking the time to write this review. It really does mean a lot to us and it was a pleasure helping you with this holiday.
I look forward to seeing you again soon.
Kind Regards
Jade

Rated 5 out of 5 stars

Miles Morgan , Chippenham branch We booked our 4th cruise in the…

We booked our 4th cruise in the Chippenham branch with Natalie Catmore !! She has helped us to the extent we will always go back to her , her knowledge and understanding of our needs are simply fabulous !!
She has the time and energy to please us as customers …
Miles Morgan travel
Are simply the best in every aspect , down to booking , questions needing answers , cash passports ect !!
We wouldn’t use any other company ….
5* plus service
Thank you …….

April 15, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for taking the time to write this fabulous review. It is really appreciated when customers recognise your hard work. I do love helping you with your holidays and look forward to helping you with your next one.
Kind Regards
Natalie

Rated 5 out of 5 stars

Wanted a special holiday for my…

Wanted a special holiday for my husbands big Birthday next year, he's a Diver so it needed to be extra special, Jade in the Chippenham store found just what we needed Maldives & Singapore 2027 here we come, thank you Jade, excellent service as usual from you and the rest of your team

April 18, 2026
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Reply from Miles Morgan Travel - Chippenham

Hi Julie
Thank you for writing this amazing review. I really do love to hear how my customers appreciate my hard work and dedication to finding them their perfect holiday.
Kind Regards
Jade

Rated 5 out of 5 stars

Excellent Customer Service

Great knowledge and helpful service.

April 21, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for giving us your 5* review.
Kind Regards
Leah

Rated 5 out of 5 stars

Excellent service

Leah was extremely helpful, friendly and understanding. All the staff at Miles Morgan are friendly and helpful.

April 19, 2026
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Reply from Miles Morgan Travel - Chippenham

Good Afternoon
Thank you for taking the time to write this review. We do love to read feedback.
Kind Regards
Leah

Rated 5 out of 5 stars

used miles morgan travel in the past…

used miles morgan travel in the past .Always helped me get a good flight time to/from sort out parking.Everything about them makes your relaxed and stress free

April 19, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for taking the time to write this review. We do strive to make your experience with us as stress free as possible.
Kind Regards
Natalie

Rated 5 out of 5 stars

The Miles Morgan Team in Chippenham are…

The Miles Morgan Team in Chippenham are amazing so friendly and helpful always smiling and making you feel welcome

April 19, 2026
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Reply from Miles Morgan Travel - Chippenham

Hi Angie,
Thank you for writing this 5* review. It is great seeing you as always and helping you with your amazing bucket list trips.
Kind Regards
Leah

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