All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more
Company replied
Unit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB
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All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more
Company replied
Always a pleasure booking with Miles Morgan, nothing is to much trouble and always happy to answer any questions you have . The girls in Chippenham branch are all lovely .
Company replied
The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit
Company replied
The travel advisors know us. They listen to our requests and aim to find what we’re after. They are also knowledgeable about the travel industry and can advise on locations, flights and companies. MMT... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, United Kingdom
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Excellent guidance and efficiency in booking our holiday

Reply from Miles Morgan Travel - Chippenham
Excellent service, prompt replies to emails/ phone calls. Always polite and nothing is too difficult to sort attitude. Natalie listens carefully to what is said and tunes in to what the customer wishes or desires. Would highly recommend MMT to anyone

Reply from Miles Morgan Travel - Chippenham

Reply from Miles Morgan Travel - Chippenham
Natalie is so helpful and knows what I want and what I need.....
Natalie also knew that I wanted a river cruise for 2027 and found us a very suitable one at a good price.
We can't praise her enough.

Reply from Miles Morgan Travel - Chippenham
Really helpful and knowledgeable. Great staff as always and we got exactly what we were looking for

Reply from Miles Morgan Travel - Chippenham

Reply from Miles Morgan Travel - Chippenham

Reply from Miles Morgan Travel - Chippenham
The knowledge of Natalie from her first hand experience.

Reply from Miles Morgan Travel - Chippenham
Jade knows what we like now.
She has it ready for when I go in
In my eyes she goes above and beyond.
A pleasure to deal with.

Reply from Miles Morgan Travel - Chippenham
Natalie was extremely knowledgeable and friendly! We called in just to ask some questions and we were so impressed we booked a cruise!! Really pleased with all the info provided will definitely use them again.

Reply from Miles Morgan Travel - Chippenham
The person dealing with my booking was helpful and prepared to check out answers to my questions. She also checked up on other potential holidays and emailed results to me promptly.

Reply from Miles Morgan Travel - Chippenham
Knowledgeable, friendly and courteous staff. We were enquiring about booking our first cruise. Their expertise shown through and made what seemed to be a complicated laborious process so simple. Very helpful advice given and gratefully received.

Reply from Miles Morgan Travel - Chippenham
Very helpful as we already had some information on flights but there was an issue on booking & the price had gone up. We are booked on a different airline & airport for a better price. Would have taken ages or not at all if i had tried to book myself. Thanks Stacey.

Reply from Miles Morgan Travel - Chippenham
always received great attention with all the staff

Reply from Miles Morgan Travel - Chippenham

Reply from Miles Morgan Travel - Chippenham
They where very helpful and when something was not right there was no problem with changing it

Reply from Miles Morgan Travel - Chippenham
Natalie was very helpful went the extra mile to help get us a great holiday

Reply from Miles Morgan Travel - Chippenham
Great customer service always got the answers for my questions friendly and polite and I have recommended you to family and

Reply from Miles Morgan Travel - Chippenham
Excellent experience really helpful and informative. Can’t fault the service. Natalie looked after us amazingly and all went away really happy .

Reply from Miles Morgan Travel - Chippenham
Friendly and professional service with a speedy response to our requests. Jade from the Chippenham branch is great

Reply from Miles Morgan Travel - Chippenham
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