Miles Morgan Travel - Chippenham Reviews 

331
TrustScore 5 out of 5

4.9

Unit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB


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Rated 5 out of 5 stars

All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure booking with Miles Morgan, nothing is to much trouble and always happy to answer any questions you have . The girls in Chippenham branch are all lovely .

Company replied

Rated 5 out of 5 stars

The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit

Company replied

Rated 5 out of 5 stars

The travel advisors know us. They listen to our requests and aim to find what we’re after. They are also knowledgeable about the travel industry and can advise on locations, flights and companies. MMT... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, United Kingdom

  • 01249 566100

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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4.9

All reviews

(331)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress free booking

It takes the stress out of booking a holiday which can be tailor made to suit needs. Very informative staff and nothing is too much trouble.

January 17, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write such an amazing review. I really do appreciate it. It was a pleasure helping you again with your holiday.
Kind Regards
Natalie

Rated 5 out of 5 stars

We have used Miles Morgan Travel

We have used Miles Morgan Travel - Chippenham for several years now. They listen to what we are after a have found us our perfect holidays every time. There knowledge and experience is brilliant. If every we have had a question they are there to help us. We would 100% recommend them to anyone and we look forward to booking with them again.

January 14, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for your wonderful review.
I am always very happy to help
Kind Regards
Leah

Rated 5 out of 5 stars

Booking made easy

We had seen adverts about Miles Morgan and hoped that the Chippenham branch would deliver. Straight away Jade made us feel relaxed. She took on board our request and talked through our options. Jade was very efficient and professional and we are very happy with the final choice.

January 8, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for your lovely review. I was very happy to help you and so glad you have a holiday to look forward to
Kind regards
Jade

Rated 5 out of 5 stars

Incredibly helpful ladies at the…

Incredibly helpful ladies at the chippenham branch , I needed to ask lots of questions because it's been along time since I last flew
Passports, bookings and how to use the Ryanair app etc
All questions were answered in a clear understandable way
Thank-you all for your guidance

January 6, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for your lovely review it was a pleasure helping you get away to see family we hope you are having a great time.
Kind Regards
Leah

Rated 5 out of 5 stars

Amazing, hassle free, definitely recommend

Visited Miles Morgan Chippenham branch, Leah was amazing, so helpful, patient, managed to get us the hotel we wanted at a great price. We just wanted to use an agent rather that do it ourselves for a change, and so glad we did, Leah sorted it all, hassle free! Would highly recommend them. Brilliant experience and will definitely use them again

January 10, 2026
Unprompted review
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Reply from Miles Morgan Travel - Chippenham

Thank you for taking the time to leave such a wonderful review. We truly appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
Leah

Rated 5 out of 5 stars

Natalie went above and beyond to get me…

Natalie went above and beyond to get me the holiday I wanted she was helpful professional kind engaging and got the results I wanted would definitely use this company again

January 8, 2026
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Reply from Miles Morgan Travel - Chippenham

Good Afternoon Theresa
Thank you so much for taking the time to write such a wonderful review. I really do appreciate it and it was a pleasure helping you find your holiday. I am keeping my fingers crossed that you see some whales.
Kind Regards
Natalie

Rated 5 out of 5 stars

Miles Morgan are Great!

All very efficient and extremely helpful at the Chippenham branch .
A special mention to Leah.

January 6, 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this lovely review. It was a pleasure assisting you as always.
Kind Regards
Leah

Rated 5 out of 5 stars

Very good service and helpful

Very good service and helpful. Just what we needed.

December 31, 2025
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Reply from Miles Morgan Travel - Chippenham

I really appreciate you taking the time to leave a review. It was lovely speaking with you, and I hope to do so again in the future.
Kind Regards,
Natalie

Rated 5 out of 5 stars

Really good service

I had some very specific requirements so the agent took the trouble to with colleagues before offering me four great options.

December 20, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this review.
It was a pleasure helping you and I look forward to working with you again in the future.
Kind Regards
Natalie

Rated 5 out of 5 stars

I already mention all this in the question above

I have been with a local travel agents on 4 cruises in 11 months, but they were not working or considering my true needs, grossly over priced and too long, 22 and 19 days far too long being on my own.
Whereas your travel agent in Chippenham-Wiltshire your travel agent Jade wanted to know what I wanted and needed, I am widowed (no family)for over 6 years, and I am dreadfully lonely and I am not very comfortable travelling on my own, Jade immediately put my mind @ rest by telling me she would help me all the way and even get me assisted help @ the airport, her kind help and advice gave me the confidence I needed, also help with taking money abroad on a card etc, also telling me about economy plus which I never heard of which gave you me leg room and you could have a 2nd suitcase, as I am flying to SA in April to see me ill cousin, what wonderful informative service, with this in mind Jade is looking @ future single holidays for me on my return from SA.

November 28, 2025
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Reply from Miles Morgan Travel - Chippenham

Good Morning Mathew
Firstly thank you so much for taking the time to write this amazing review. It truly means a lot to get feedback like this from our customers.
I am glad that I was able to assist you and help put your mind at ease and provide you the confidence in travelling. It was an absolute pleasure in helping you and I look forward to working with you in the future.
Kind Regards
Jade

Rated 4 out of 5 stars

Very helpful and informative

Very helpful and informative. Got us the deal we were after.

November 27, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for your wonderful comments.
It was lovely to speak to you both
Kind regards
Karen

Rated 5 out of 5 stars
Miles Morgan Travel - Chippenham logo

Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to share this 5-star review. It was an absolute pleasure assisting you once again with your holiday plans. I look forward to helping you with your next getaway.

Kind regards,
Natalie

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff. Nothing was an issue

November 30, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for leaving us a 5 star review, I am glad I could get this arranged for you!
Kind Regards,
Leah

Rated 5 out of 5 stars

A very warm and friendly welcome

A very warm and friendly welcome, with everything done for us nothing was too much trouble.

November 21, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for your wonderful comments
I am always happy to help
Kind Regards
Karen

Rated 5 out of 5 stars

Our travel advisor was very knowledgeable.

Our travel advisor was very knowledgeable. We explained our requirements and she met them exactly. Discussed concerns and some topics we hadn't thought about. Made booking easy.

November 20, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for your lovely review. I am always happy to help
Kind Regards
Karen

Rated 5 out of 5 stars

As always excellent service

As always excellent service from an experienced, diligent team, we always feel confident your team finds us exactly what we want that's value for money especially Natalie who seems to know what we want better than we do, but that's what makes the difference, and why we should support the high street stores.

November 9, 2025
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Reply from Miles Morgan Travel - Chippenham

Good Morning Ian
Thank you so much for your incredibly kind words. It is always a pleasure helping you and providing you options and information.
Kind Regards
Natalie

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Willing to adjust holidays to different specs. Non-judgemental when quotes were not converted to sales.

November 6, 2025
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Reply from Miles Morgan Travel - Chippenham

Good Morning,
Thank you for taking the time to write such an amazing review. It was a pleasure helping you.
Kind Regards
Jade

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