All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more
Company replied
Unit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB
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All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more
Company replied
Always a pleasure booking with Miles Morgan, nothing is to much trouble and always happy to answer any questions you have . The girls in Chippenham branch are all lovely .
Company replied
The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit
Company replied
The travel advisors know us. They listen to our requests and aim to find what we’re after. They are also knowledgeable about the travel industry and can advise on locations, flights and companies. MMT... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, United Kingdom
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Jade is great helps in any way she can a credit to your company

Reply from Miles Morgan Travel - Chippenham
Natalie had already done so much work before we arrived to book our holiday. This made sure she had every aspect of the holiday covered and all our questions answered without the need of any research while we were in the shop with her.

Reply from Miles Morgan Travel - Chippenham
I gave Karen a detailed brief which she acted on immediately and offered us a number of options, all of which we rejected. but Karen persisted and within a couple of days we were offered a package which suited us perfectly.
Thank you so much for all your efforts, attention and patience.

Reply from Miles Morgan Travel - Chippenham
Very friendly sorted out what I needed with know trouble

Reply from Miles Morgan Travel - Chippenham
We were quite indecisive but Natalie was always accommodating and cheerful. When we finally went to book we asked her to change the the flight which she did. But a little later we realised we had made a mistake , and she changed it back again. Her customer service skills were excellent.

Reply from Miles Morgan Travel - Chippenham
Chippenham Miles Morgan travel are extremely professional. They have been extremely helpful with booking our Holidays. Recently they were particularly helpful in selecting our first Ocean Cruise.

Reply from Miles Morgan Travel - Chippenham
Good communication very helpful,good person, karen new what I wanted and she was easy to talk to and help with all my questions

Reply from Miles Morgan Travel - Chippenham
Leah was very friendly and helpful. Her customer service skills were very good which made the whole booking experience for me painless

Reply from Miles Morgan Travel - Chippenham
Brilliant service! Sorted me out with a cruise when others couldn't. Very pleased with the way I was treated. Thoroughly recommend you Sally Ingleby

Reply from Miles Morgan Travel - Chippenham
Leah was professional, friendly and just easy to communicate with.

Reply from Miles Morgan Travel - Chippenham
Very good service from Leah at Chippenham. She sorted out a winter break for us very efficiently and with minimum fuss which is what we wanted.

Reply from Miles Morgan Travel - Chippenham

Reply from Miles Morgan Travel - Chippenham
Karen Ryan and Ella were extremely efficient and professional throughout, and we would highly recommend Miles Morgan

Reply from Miles Morgan Travel - Chippenham
From the moment I walked in I was looked after by Karen, she was very informative, and thorough, hence to say, I walked out with a holiday booked..

Reply from Miles Morgan Travel - Chippenham
Natalie! Natalie made it great.
Took o for, gave good advice and didn't upsell!!

Reply from Miles Morgan Travel - Chippenham
We had excellent help and advice. Also our holiday was booked very quickly.

Reply from Miles Morgan Travel - Chippenham
Very good and helpful and putting us both at ease
and helpful to make our holiday more enjoyable

Reply from Miles Morgan Travel - Chippenham
Friendly staff
Take their time to listen
Good advice
All information given

Reply from Miles Morgan Travel - Chippenham
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