Miles Morgan Travel - Chippenham Reviews 

331
TrustScore 5 out of 5

4.9

Unit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB


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Rated 5 out of 5 stars

All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure booking with Miles Morgan, nothing is to much trouble and always happy to answer any questions you have . The girls in Chippenham branch are all lovely .

Company replied

Rated 5 out of 5 stars

The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit

Company replied

Rated 5 out of 5 stars

The travel advisors know us. They listen to our requests and aim to find what we’re after. They are also knowledgeable about the travel industry and can advise on locations, flights and companies. MMT... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, United Kingdom

  • 01249 566100

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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4.9

All reviews

(331)

3,128 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional staff giving a very…

Very professional staff giving a very personal service tailored to our requirements.
Leah has been most helpful and got back to us in a prompt and courteous manner.
Such a breath of fresh air in the current climate.
Well done to the whole team.

September 7, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for your lovely review it was a pleasure meeting both of you and arranging your amazing trip.
Kind Regards
Leah

Rated 5 out of 5 stars

Best travel agent

Natale and Karen are both top of ladies there knowledge is the best. very patient, and lsiten to what you want. Very frendly helful great team.

September 6, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for your Lovely Review and Kind Words.
It was lovely to see you both
Kind Regards
Karen and Natalie

Rated 4 out of 5 stars

Benidorm 2025

Everything got sorted all at once flights, transfer, accommodation, good experience would use again if you had more choice for accommodation this one is a little small out of the way and not totally equipped with all the things you need but it's manageable.

September 5, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for the review we appreciate your feedback.
Kind Regards
Jade

Rated 4 out of 5 stars

The agent was very helpful and listened…

The agent was very helpful and listened to our requests. We wanted a Danube river cruise with Viking to celebrate our diamond wedding anniversary on August 6th, and hoped to be in Vienna on the actual day. The agent suggested the Danube Waltz which did not satisfy the last request…. I had looked online and knew that Romantic Danube would get us to Vienna on the 6th. We booked on this cruise which, unfortunately is not in the brochure. Satisfied in the end.

August 29, 2025
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Reply from Miles Morgan Travel - Chippenham

Good Afternoon
Thank you for taking the time to write this review. I am glad that we were able to find exactly what you were looking for in the end.
Kind Regards
Natalie

Rated 5 out of 5 stars

We have always enjoyed excellent…

We have always enjoyed excellent service from Miles Morgan but Natalie at Chippenham went above and beyond in correcting my error and rebooking our holiday. MM always treat us as “friends”rather than mere customer!

September 5, 2025
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Reply from Miles Morgan Travel - Chippenham

Good Afternoon,
It is always a pleasure in helping assist you and your family with your holidays. It was no problem at all in helping to move your holiday dates.
You know where we are if you need any further assistance.
Kind Regards
Natalie

Rated 5 out of 5 stars

Always go the extra mile with customer…

Always go the extra mile with customer service, nothing is too much trouble. We go to Miles Morgan because we know that we get the best deal and don't have to worry about our holiday as they do it all for us.

September 2, 2025
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Reply from Miles Morgan Travel - Chippenham

It's always a pleasure to see you both and book you holidays.
Kind Regards
Leah & Jade

Rated 5 out of 5 stars

Natalie in the Chippenham Office.

Natalie in the Chippenham Office.

Natalie is always professional, friendly, and goes above and beyond to help us with our queries and bookings. She knows our preferences, gives accuraate advice and keeps us updated every step of the way. We really value her support and always book our holidays through her and would highly recommend her.

August 24, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this amazing review. I really do appreciate the feedback and it means a lot. It is always a pleasure helping you find your holidays and look forward to helping you again in the future.
Kind Regards
Natalie

Rated 5 out of 5 stars

Absolutely no negatives. 1st class

Normally holiday booking is a long winded diy process which i really didn't have time for. So on a shopping trip to Chippenham the other day we popped in to Miles Morgan travel, just out of curiosity and so glad we did. Leah, sat us down, and with an obvious in depth knowledge of the trade, got to the bottom of what we wanted, really quickly, and within 15 minutes, we were sitting on a few really well suited options. There was zero pressure, but we really wanted to stick with our helper as she really earned it. We did go home to think it over but booked through her next morning. Super service, and price wise no different to doing all the donkey work yourself, so why bother.

August 21, 2025
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Reply from Miles Morgan Travel - Chippenham

Good Morning,
Thank you so much for taking the time to write this amazing review. It really means a lot to us when customers appreciate our service. We do love helping people find their perfect holiday and it was a pleasure helping you with yours.
Thank you once again for choosing to book with me at Miles Morgan Travel. You know where we are should you require anything else in the future.
Kind Regards
Leah

Rated 5 out of 5 stars

Satisfied customer

We were more than happy with our experience at miles morgan. Super friendly and helpful. Went above and beyond our expectations. It was a relaxed atmosphere. We have everything now booked for an adventure in Australia. Thankyou so much.

August 15, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for your kind review. I appreciate you taking the time to share your feedback, and I’m pleased to hear that you were satisfied with the service provided.

Should you need assistance with future travel plans, we are more than happy to help!

Kind Regards,
Karen

Rated 5 out of 5 stars

Chippenham branch go above and beyond

Natalie knew exactly what i was looking for. Guided me the best deal and advice on what transport I need from the airport to the hotel etc. Miles Morgan Chippenham branch go above and beyond in their job and their professionalism. That’s why I go to them as they know what they’re doing and how to reach your potential holiday.

August 17, 2025
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Reply from Miles Morgan Travel - Chippenham

Once again I really appreciate you writing this amazing feedback. It means a lot to read such an amazing review. It is always a pleasure assisting you with your holidays.
Kind Regards
Natalie

Rated 5 out of 5 stars

Well informed and very pleasant and…

Well informed and very pleasant and efficient service from Natalie

August 16, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you Rosemary for taking the time to write this lovely review. We loved reading your kind words.
I look forward to speaking with you again soon.
Kind Regards
Natalie

Rated 5 out of 5 stars

Easy holiday booking

Easy holiday booking. Staff were very good and helpful could not have been easier to book what i wanted

August 8, 2025
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Reply from Miles Morgan Travel - Chippenham

Good Morning
Thank you so much for taking the time to write a review. It means a lot to us to see how much our customers value our service.
It was a pleasure assisting you with your holiday booking.
Kind Regards
Natalie

Rated 5 out of 5 stars

Highly recommend this agency even for solo travellers

Natalie was so helpful from the beginning to the end. Being a solo traveller and my very first experience I would definitely highly recommend this agency and can not thank her enough

August 9, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for your kind words and for taking the time to write such a wonderful review.
I look forward to seeing you again soon.
Kind Regards
Natalie

Rated 5 out of 5 stars

Ella is very friendly

Ella is very friendly, professional and a good listener, she found what I was looking for so made decision making easy for me, very good 👍

August 7, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for your kind words and the 5-star review. It was a pleasure helping you plan your trip and lovely speaking with you!
Kindest regards,
Ella

Rated 5 out of 5 stars

Great service

Natalie was so helpful and didn’t mind all my questions found us the perfect holiday and the right budget amazing service would definitely use again

August 6, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for the lovely review. I am always happy to help
Kind Regards
Natalie

Rated 5 out of 5 stars

Friendly and great service

Friendly and affichan

July 30, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for your lovely review. I was very happy to help and it's always a pleasure!

Kind Regards
Jade

Rated 5 out of 5 stars

Miles Morgan excel again

Good friendly staff good knowledge of the holiday you are booking and fill you with confidence.
Well done Jade

July 25, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you for taking the time to leave us a 5 star review. We really do appreciate hearing fantastic feedback about our store. It was lovely to see you!
Kind Regards
Jade

Rated 5 out of 5 stars

Holiday Booking

Natalie was helpful, knowledgeable and professional.

July 15, 2025
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this fantastic review.
Kind Regards
Natalie

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