Miles Morgan Travel - Cirencester Reviews 

298
TrustScore 5 out of 5

4.9

29 Cricklade Street, GL7 1HY Cirencester, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The ladies in the travel agents are always so helpful, they go out of there way to sort out any questions or problems. They chase up requests for answers from the holiday supplier. I would really reco... See more

Rated 5 out of 5 stars

Joanne from Miles Morgan Cirencester is fantastic! She helped us research city breaks drawing on her experience and personal knowledge. Nothing was too much trouble which is why we not only booked a c... See more

Company replied

Rated 5 out of 5 stars

Kate, the manager, and all the team at MMT Cirencester are great! They are always helpful and informative - and go 'the extra mile' whenever we choose to explore a new holiday option. We very much app... See more

Company replied

Rated 5 out of 5 stars

I have used Miles Morgan for many holidays and would not deal with any other travel company. Their service is excellently faultless and attention to detail second to none. Joanne at Cirencester give... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 29 Cricklade Street, GL7 1HY, Cirencester, Gloucestershire, United Kingdom

  • 01285 659611

4.9

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(298)

3,190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class experience

We saw Kate at the Cirencester branch. She was amazing. Knowledgeable and so helpful and patient helping us plan a special trip

September 4, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you so much for booking with me Debbie! You have such a wonderful trip to look forward to next year!!
- Kate

Rated 5 out of 5 stars

Best travel agents

The ladies in the travel agents are always so helpful, they go out of there way to sort out any questions or problems. They chase up requests for answers from the holiday supplier. I would really recommend them to anyone.Keep it up Ladies.

September 8, 2026
Rated 4 out of 5 stars

River Cruise confirmation & booking

Over the last few weeks, our Danube River Cruise has been in doubt. When reaching the 72 hr deadline, the girls were most helpful in keeping us informed and passing on a very late communication, well beyond normal hours which confirmed that the trip would go ahead
The following day, Joanne spent a lot of time helping us through the final stages and booking a future Douro river cruise, this in spite of being 'on hold' for nearly an hour to RT. Great and friendly service.

September 5, 2026
Rated 5 out of 5 stars

Great Service, Happy Customer

Joanne from Miles Morgan Cirencester is fantastic! She helped us research city breaks drawing on her experience and personal knowledge. Nothing was too much trouble which is why we not only booked a city break but a Nile cruise a few days later. Its service like this that keeps me going to Miles Morgan Cirencester

September 3, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you so much for your lovely 5 star review. It was a pleasure to assist you with your holiday enquiries - Joanne

Rated 5 out of 5 stars

The MMT Cirencester Team

Kate, the manager, and all the team at MMT Cirencester are great! They are always helpful and informative - and go 'the extra mile' whenever we choose to explore a new holiday option. We very much appreciate their advice and support.

September 2, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you so much for your fantastic 5-star review! I'm delighted to hear that our team consistently provides helpful and informative service, going the extra mile for your holiday plans. We truly appreciate your kind words.
- Kate

Rated 5 out of 5 stars

Amazing consultant

Joanne our consultant was so informative and helpful, took time to understand what we were looking for and pointed out situations we had not thought of. Also enjoyed it.

September 2, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review- Joanne

Rated 5 out of 5 stars

It was excellent service as always

It was excellent service as always. Giving ideas without pressing personal opinions. Couldn’t fault Laura

August 21, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you for the wonderful review, it was a pleasure to help book your holiday.
- Laura

Rated 5 out of 5 stars

I have used Miles Morgan for many…

I have used Miles Morgan for many holidays and would not deal with any other travel company.
Their service is excellently faultless and attention to detail second to none.
Joanne at Cirencester gives 101% to detail and I can rest assured she will always deal with any query in an exemplary way.

July 30, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you so much, what a kind review, I really appreciate it-Joanne

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, engaging and responsive

August 7, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you for your 5 star review, much appreciated-Joanne

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service as always, great advice and the assurance that our choices were the right ones for the trip that we wanted.

August 8, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you for the wonderful review!
- Kate

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very friendly, efficient and helpful staff. Solved my problem within a very short time.

August 5, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you very much for your nice review-Laura

Rated 5 out of 5 stars

Pleasure to deal with!

Smiling helpful team in Cirencester. Keen to help. Always keep me up to date and fully informed. Makes me feel like I am always in safe hands.

August 1, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review- Glad I could help- Joanne

Rated 5 out of 5 stars

Excellent service

We made our booking with Laura who was extremely helpful and had an answer to all our questions. I have needed to contact her a couple of times since and again got the same level of service. I would highly recommend the company and in particular Laura.

July 29, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you very much for your lovely review -Laura

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff.

July 31, 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you for the great 5* review!!
- Kate

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look