Miles Morgan Travel - Cirencester Reviews 

295
TrustScore 5 out of 5

4.9

29 Cricklade Street, GL7 1HY Cirencester, Gloucestershire, GB


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Rated 5 out of 5 stars

Joanne from Miles Morgan Cirencester is fantastic! She helped us research city breaks drawing on her experience and personal knowledge. Nothing was too much trouble which is why we not only booked a c... See more

Company replied

Rated 5 out of 5 stars

Kate, the manager, and all the team at MMT Cirencester are great! They are always helpful and informative - and go 'the extra mile' whenever we choose to explore a new holiday option. We very much app... See more

Company replied

Rated 5 out of 5 stars

I have used Miles Morgan for many holidays and would not deal with any other travel company. Their service is excellently faultless and attention to detail second to none. Joanne at Cirencester give... See more

Company replied

Rated 5 out of 5 stars

Joanne our consultant was so informative and helpful, took time to understand what we were looking for and pointed out situations we had not thought of. Also enjoyed it.

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 29 Cricklade Street, GL7 1HY, Cirencester, Gloucestershire, United Kingdom

  • 01285 659611

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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4.9

All reviews

(295)

3,149 reviews in the last 12 months

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Rated 5 out of 5 stars

They make things so easy

They make things so easy
All the staff are knowledgeable and friendly. I feel that I can ask anything and they will know the answer or find the answer. Thanks to the whole team.

May 24, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for your 5* review very kind-Laura

Rated 5 out of 5 stars

Another successful holiday Booking.

The staff at Cirencester are always extremely helpful. I book there even though I could easily book online.They are always there to answer any questions we may have.
.

May 16, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for booking another holiday with me!
- Kate

Rated 5 out of 5 stars

Friendliness of staff

The agent was helpful, friendly and professional. Nothing was too much trouble. Would definitely book future trips here.

May 16, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review- it was a pleasure to assist you-Joanne

Rated 5 out of 5 stars

Booking at Cirencester with Alison Saunders

I always book with Alison Saunders at the Cirencester branch and she has always been so helpful in the booking process, even going the extra mile and booking airport assistance for my friend. We had not requested it but she knows us and it was invaluable. We have had some great holidays and it is thanks to her.

May 17, 2026
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Reply from Miles Morgan Travel - Cirencester

Many thanks for the kind review, always a pleasure - Alison

Rated 5 out of 5 stars

Great service

Laura was particularly helpful, knowledgeable and efficient.

May 11, 2026
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Reply from Miles Morgan Travel - Cirencester

It was a pleasure to help you and thank you for your nice review-Laura

Rated 5 out of 5 stars

Joanne had so much knowledge and time…

Joanne had so much knowledge and time to share with us when choosing our first cruise. It was a completely relaxed and experience,thank you Joanne.

May 10, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you so much for the 5 star review- It was a pleasure to assist you with your first ocean cruise- Joanne

Rated 5 out of 5 stars

Staff always very helpful and friendly

Staff always very helpful and friendly, even after many questions. A delight to visit them and come out satisfied that they have your best interests to heart.

May 7, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for the 5 star review- I'm glad we could help- Joanne

Rated 5 out of 5 stars

Old fashioned courtesy and competence.

Old fashioned courtesy and competence.
Our preferred holiday destination was fully booked but Joanna readily found us a suitable alternative.
It was all much nicer than using a computer!

April 23, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you very much for such a lovely review- it was a pleasure to assist you with your holiday booking- Joanne

Rated 5 out of 5 stars

Quickly understood and mat requirements

Warm welcome from Kate Taylor in Cirencester, who was able to recall our booking a year ago. Kate understood our requirements and sent us 3 options to look at. Returned to MMT 2 days later to conclude the deal! The only shame was a substantial increase in price in those 2 days but probably Iran war effect.

May 5, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for the nice review!
- Kate

Rated 5 out of 5 stars

Alison at Cirencester and the team were…

Alison at Cirencester and the team were amazing!!! So helpful and full of advise and recommendations. Enjoyed the whole holiday booking experience. It was fun, exciting and really enjoyable from start to finish. The team have a great sense of humour and immediately made us feel at ease. After booking holidays for the last few years online, this was our first experience booking via a travel agent and we both said “why haven’t we done this before”. We loved the face to face contact and felt like we were valued customers rather than just another booking number and email address. Highly recommend

April 12, 2026
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Reply from Miles Morgan Travel - Cirencester

We're happy to hear that you enjoyed booking your holiday with us! It's great to know that our advice and humour made the experience fun and exciting!
We look forward to helping you in the future.
- Alison

Rated 5 out of 5 stars

Our consultant was very welcoming and…

Our consultant was very welcoming and friendly. She listened to our needs and was able to match them with a suitable location. Booking was very straightforward and quick and we hope the holiday will fulfil our expectations

April 28, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind words, I hope you enjoy your holiday!
- Kate

Rated 5 out of 5 stars

Cruise

The staff are very helpful & knowledgeable about the cruise i wanted to book, I've booked cruises there before and always pleased
with the service I’ve received, today Alison Saunders helped me with my insurance after she booked my cruise yesterday, the staff are all very nice.

April 14, 2026
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Reply from Miles Morgan Travel - Cirencester

I am glad we were able to book your next cruise for you to look forward to - Thanks for a great review - Alison

Rated 5 out of 5 stars

Everybody in that travel agency are…

Everybody in that travel agency are experts in what you’re looking for, weather that’s a holiday in Bournemouth or A trip to Canada. They have been there and experienced what I am . I get good service from them and they make feel very welcome when you walk through the door..

April 4, 2026
Unprompted review
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review, it was a pleasure to assist you- Joanne

Rated 5 out of 5 stars

Kate was excellent Found exactly what…

Kate was excellent Found exactly what we wanted very efficient, helpful and clear

April 3, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for the great review, it was a pleasure to help book you yesterday!
- Kate

Rated 5 out of 5 stars

No. 1 Travel Agent

As always , nothing too much trouble. Whatever the query, it was always sorted, Would never change to another travel agent. First class service.

March 28, 2026
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Reply from Miles Morgan Travel - Cirencester

Thank you for the wonderful review, a pleasure to book your holidays!
- Kate

Rated 5 out of 5 stars

Holiday booked and looking forward to it

Alison patiently prepared quotes and descriptions for various holiday options that met our requirements. We were able to find one that was affordable and had what we want from a holiday. We have used Miles Morgan before and had a great holiday so we were able to book with confidence.

March 26, 2026
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Reply from Miles Morgan Travel - Cirencester

I am glad I was able to help arrange your next holiday for you. Thanks for your kind review - Alison

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