Miles Morgan Travel - Nailsworth Reviews 

220
TrustScore 5 out of 5

4.9

The Old Stamp Office, George Street, GL6 0AG Nailsworth, Gloucestershire, GB


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Rated 5 out of 5 stars

Emma, as always, was amazing!… she listened to us and found us a brilliant package holiday to Rome with a lovely hotel… Thank you Emma… We’ll definitely be recommending you and Miles Morgan Travel to... See more

Company replied

Rated 5 out of 5 stars

As ever, excellent service at the Nailsworth Branch of Miles Morgan Travel! Although very busy, Claire was happy to make enquiries on our behalf, offer advice and ensured that we had all the informat... See more

Company replied

Rated 5 out of 5 stars

Your Naisworth staff are knowledgable, organised and efficient. I was in business for many years, although not retail. Ones staff are the front line of contact and a valuable part of driving the suc... See more

Company replied

Rated 5 out of 5 stars

This is the first time we have used Miles Morgan and would recommend and are also planning to use again. Emma listened to our requests, was very friendly, polite and most importantly able to book the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • The Old Stamp Office, George Street, GL6 0AG, Nailsworth, Gloucestershire, United Kingdom

  • 01453 836186

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

3,128 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Customer Service

Miles Morgan’s customer service is outstanding. So friendly, so professional.
Everything is taken care of.
I booked at the a Nailsworth branch and found Onya, who took my booking was lovely and so professional.
I subsequently dealt with Claire, who I didn’t actually meet, but who sounded so natural over the phone.
I wouldn’t hesitate to book through Miles Morgan again. I was genuinely impressed.

April 15, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thanks for the lovely reveiw , we look forward to booking your next holiday , see you soon , Claire

Rated 5 out of 5 stars

Great shop in Nailsworth

Great shop in Nailsworth, always look after wouldn’t go anywhere else !

June 28, 2026
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Reply from Miles Morgan Travel - Nailsworth

Great to see you again , always a pleasure to book your holidays
Kindest regards
Claire

Rated 5 out of 5 stars

Onya was brilliant from start to finish

Onya was brilliant from start to finish, organising everything we needed and kept us informed at every step of the booking process. Excellent service and would definitely recommend to anyone looking for a trouble free experience when booking their holiday.
Will be coming back soon to book our next holiday.

Thank you again Onya

June 28, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you very much for your kind words. Happy to help, it was lovely seeing you!

Kind regards,
Onya

Rated 5 out of 5 stars

Clair was so knowledgeable and helpful

Clair was so knowledgeable and helpful. We went to pay the balance on out holiday to Cyprus and came away with another holiday to Majorca so 2 to look forward to.very thankful for her help

June 20, 2026
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Reply from Miles Morgan Travel - Nailsworth

Always lovely to see you both and find you another holiday , kindest regards Claire x

Rated 4 out of 5 stars

We were greeted very warmly and made to…

We were greeted very warmly and made to feel welcome. Emma listened carefully to our wishes re a holiday and did extensive research to assist us in our choice. We were given plenty of time to make that choice and then extensive help in the practicalities of paying. Pickup and return to and from Heathrow was arranged for us. A further visit to complete the booking was arranged. We appreciated the cup of tea made for us.

June 17, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you so much for your kind words, always lovely to see you both.

Rated 5 out of 5 stars

5 stars again, brilliant.

I sent email with a holiday idea, response a number of suggestions from Claire based on previous clients feedback, to us making a decision and making a booking within a week. Brilliant friendly service from the team once again. Why go anywhere else

June 6, 2026
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Reply from Miles Morgan Travel - Nailsworth

Always a pleasure to see you and sort your holiday
Until the next one
Claire x

Rated 5 out of 5 stars

MMT Nailsworth is our go-to local travel agent

We almost always use MMT Nailsworth for our holiday bookings and Claire usually takes care of the arrangements. She is always cheerful and professional with a great deal of knowledge of the business acquired over many years.

June 8, 2026
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Reply from Miles Morgan Travel - Nailsworth

We are so pleased to hear you consistently have such positive experiences with us. Thank you for your kind words!

Rated 5 out of 5 stars

Forget trawling the internet.

I got fed up trawling the internet for the right 5 Stans Silk Road trip for me. Claire in Nailsworth listened to what I wanted, suggested extra details I hadn’t thought of (eg help with visas), and presented me with 4 great options the same day with a range of budgets. I’m booked for next April. Easy! And I had a good laugh, too!

June 5, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you for the lovely review, it is always great to find the right holiday for a customer and a laugh along the way makes our day
Kindest regards
Claire

Rated 5 out of 5 stars

Miles Morgan are your in store holiday shop

Miles Morgan offers a professional and friendly way to book your holiday anywhere in the world whatever way you are travelling. Their informative advice and skills make the process so much easier than going on the net and finding your holiday. They can price match your findings and finalise your holiday to the last detail allowing you a stress free holiday. The staff at your Nailsworth branch are second to none and Onya Poole has booked several holidays for us with professionalism and curtosy. Robert Skidmore

May 31, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you very much for your kind words. It was lovely seeing you and thank you for your continued bookings with us.

Rated 5 out of 5 stars

Always a warm welcome

Whichever member of the team is available, they make you welcome and you never feel rushed into making any decisions. They are a fount of knowledge and expertise so are able to advise but never persuade. We always look forward to visiting them. We wouldn’t go anywhere else.

May 16, 2026
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Reply from Miles Morgan Travel - Nailsworth

Hello Both , Its always a pleasure to help you book your trips away , thanks for the lovely reveiw
until the next time
Kindest regards
Claire

Rated 5 out of 5 stars

Claire was very helpful

Claire was very helpful, gave good advice for self help,took time to understand our requirements/preferences,worked outside her shift hours to enable us to maake a decision.

May 17, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you for the lovely review , always happy to help to get your holiday right
kindest regards
Claire

Rated 5 out of 5 stars

Honest friendly advice before the anticipation & excitement

Whoever you see in branch you get a honest and fair veiw of the holiday you want. I always go in 95% sure of what I would like but I appreciate their knowledge and advice. The staff are a good team and always pleasant a consistent with the way that you are treated.

May 13, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you for your kind words, a holiday to now look forward to and take time to relax and enjoy.
Hayley

Rated 5 out of 5 stars

Excellent

Excellent, knowledgeable service as per usual.

May 6, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank You for your kind words, glad we got you sorted again for another holiday.
Hayley

Rated 5 out of 5 stars

Cruise booking

Quick to reply to queries, useful advice, friendly helpful service from Emma

April 30, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thanks for booking with us,
kind regards
Emma

Rated 5 out of 5 stars

Top notch

No fuss, fantastic service and excellent value.

May 7, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank You for your kind words, great that we were able to get your next holiday booked.
Emma

Rated 5 out of 5 stars

Absolutely brilliant and so supportive…

Absolutely brilliant and so supportive of my trip , will definitely use again
Nailsworth store

February 25, 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you for your lovely words! Glad we were able to help.
Kind regards,
Onya

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