Miles Morgan Travel - Stroud Reviews 

250
TrustScore 5 out of 5

4.9

14 King Street, GL5 3DE Stroud, Gloucester, GB


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Rated 5 out of 5 stars

Jenny had a lot to deal with being the only one in the office on a Saturday. Our trip was harder and took longer to sort as we ended up booking two holidays. One for my Parents who go out the week b... See more

Rated 5 out of 5 stars

We have been booking our holidays with Miles Morgan in Stroud for a number of years. We go to Jenny as she always remembers us! She is very helpful, polite, knowledgable and nothing is too much troubl... See more

Company replied

Rated 5 out of 5 stars

I have several years of experience with Miles Morgan Travel in Stroud, and every visit brings a wonderful mood and 100% confidence that there will be a unique trip for the whole family, even though I... See more

Company replied

Rated 5 out of 5 stars

Jenny once again absolutely smashed it helping us find and book our holiday. Every time we contact her, she truly goes above and beyond — delivering not only outstanding service but the perfect holid... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 14 King Street, GL5 3DE, Stroud, Gloucester, United Kingdom

  • 01453 377 100

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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4.9

All reviews

(250)

3,159 reviews in the last 12 months

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Rated 5 out of 5 stars

Jenny had a lot to deal with being the…

Jenny had a lot to deal with being the only one in the office on a Saturday.
Our trip was harder and took longer to sort as we ended up booking two holidays.
One for my Parents who go out the week before and my family of five who all wanted to stay at the same hotel & travel back together. Jenny is the very helpful and my parents use her again & again. Jenny is very people friendly with a great insight to holidays around the world.

September 6, 2026
Rated 5 out of 5 stars

I have several years of experience with…

I have several years of experience with Miles Morgan Travel in Stroud, and every visit brings a wonderful mood and 100% confidence that there will be a unique trip for the whole family, even though I consider myself a picky client 🤣. The agency operates like a Swiss watch - precisely, simply, reliably! But the most important thing is the people - who care so deeply and professionally about my requests that I want to visit the main manager and just beg for a bonus for the entire department! This year, as always, Tracy impresses with her ability to advise, justify, and do everything necessary literally two days before departure! And here we are at our destination - and our expectations have been exceeded! Everything is significantly better than we planned! Just miracles! Wishing continued prosperity - there are no limits to perfection!!! A heartfelt thank you to everyone! 🎉🌹

August 23, 2026
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Reply from Miles Morgan Travel - Stroud

I am absolutely delighted to read your wonderful feedback! It brings me immense joy to know that your experiences with me have consistently exceeded your expectations, especially given your discerning taste. I truly appreciate your kind words about my dedication and professionalism, and I am so pleased that I arrange another unique and memorable trip for your family, even with a tight timeline. Hearing that your expectations were not just met but surpassed at your destination is truly fantastic. We are committed to providing exceptional service and creating unforgettable travel experiences, and your review reaffirms our efforts. Thank you for your continued trust and for sharing such a heartfelt message. I look forward to assisting you with many more incredible journeys in the future! Kind Regards Tracy

Rated 5 out of 5 stars

The professionalism of Jenny Smith at…

The professionalism of Jenny Smith at the Stroud office

August 26, 2026
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Reply from Miles Morgan Travel - Stroud

I am so glad to hear about your positive booking experience with me. I really appreciate your feedback. Kind Regards Jenny

Rated 5 out of 5 stars

Exceptional service

We have been booking our holidays with Miles Morgan in Stroud for a number of years. We go to Jenny as she always remembers us! She is very helpful, polite, knowledgable and nothing is too much trouble for her to find things out. Have no hesitation to thoroughly recommend MM. Thank you.j

August 15, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you so much for your lovely review! It is always a pleasure helping you plan your next getaway and I truly appreciate your nice comments. Kind Regards Jenny

Rated 5 out of 5 stars

Helpfulness

Helpfulness, knowledgeable, efficient.
Thank you Jenny in Stroud.

August 19, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your fantastic feedback I am so pleased you found booking with me a positive experience. Kind Regards Jenny.

Rated 4 out of 5 stars

Excellent service

The service we received was helpful,informative and much appreciated.

August 7, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you so much for your kind words! It was pleasure helping you plan your anniversary break away. Your appreciation means a lot to me. Kind Regards Jenny

Rated 5 out of 5 stars

Staff know what they are doing and how…

Staff know what they are doing and how to satisfy the potential travellers

August 12, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your wonderful review! I am so pleased you were happy with my service. It was lovely helping you. I appreciate your kind words. Regards Jenny

Rated 5 out of 5 stars

The booking at the Stroud office was…

The booking at the Stroud office was made very straightforward and pleasant by Jenny who explained every step of the booking in clear and simple terms.

August 10, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your wonderful review! I am so pleased you found the booking process straightforward and pleasant. It was a pleasure to help you plan you next getaway. Kind Regards Jenny.

Rated 5 out of 5 stars

Excellent

Excellent. Guided and advised us so we found the cruise we wanted. Helped with the additions we required. Arranged the hotel and parking at the UK airport.
5 star service and professionism

August 7, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your fantastic 5-star review! I am so pleased I could help you plan your next cruise away. I truly appreciate your kind words about my service and professionalism. Regards Jenny

Rated 5 out of 5 stars

Jenny in Stroud spent ages to find the…

Jenny in Stroud spent ages to find the right flights for me to Australia, with good connections. As this was flight only I was impressed by the service as I expect there’s not so much profit in it !

August 2, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your wonderful review! I am so pleased to hear that I was able to find you the perfect flights to Australia. We always strive to provide excellent service. Kind regards Jenny

Rated 5 out of 5 stars

Thank you very much for your help

Thank you very much for your help. Over the years. We are very happy 😊. Staff are always welcome you. Miles Morgan is the best place to Book a holiday. Excitement every time. Julie xxxx

July 18, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you so much for your wonderful feedback! We are absolutely delighted to hear how happy you are with our service over the years. We truly appreciate your loyalty and kind words. Regards. Tracy

Rated 5 out of 5 stars

The girls at miles Morgan stroud.

The girls at miles Morgan stroud , are very helpful , knowledgeable and informative. Understand your needs and are friendly quick and efficient.
Thankyou girls. Especially Jenny.

July 31, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you so much for your wonderful review! We are always happy to see you and plan your next getaway. We truly appreciate your kind words. Kindest Regards Jenny

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Good level of knowledge.

July 30, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you so much for your kind words. We are always happy to help. Kindest regards. Lindsey

Rated 5 out of 5 stars

Polite and helpful

Polite and helpful. Excellent service, everything explained and will call me back when available to book plane seats and country entry form.

July 29, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you so much for your wonderful feedback! It was lovely to be able to help you with your plans and to look after your booking. Kindest regards. Lindsey

Rated 5 out of 5 stars

Travel agent was very helpful with good…

Travel agent was very helpful with good advice and very happy to answer questions I had

July 23, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your kind comment. It was lovely to be able to help with your special birthday plans. Kind regards. Lindsey

Rated 5 out of 5 stars

Jenny is very good at helping us choose…

Jenny is very good at helping us choose the holiday for us, and advising us through the process.

July 22, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your wonderful 5-star review! We are so pleased to hear that our team was able to assist you in finding the perfect holiday and guide you through the booking process.

Rated 5 out of 5 stars

Jenny is the most amazing travel agent…

Jenny at Stroud is the most amazing travel agent who goes over and above her normal duties. Nothing is too much trouble for her.

July 22, 2026
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Reply from Miles Morgan Travel - Stroud

Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such amazing service and went above and beyond. We truly appreciate your kind words.

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